Somehow I think that this may be Netflix greed. It seems like a streaming devices provider must continue to pay Netflix, to allow customers who bought the device years ago to continue using Netflix. Each device has a Netflix activation number in its settings. It seems like Netflix has disabled streaming to all the devices signed to the Lit Box range of numbers.
If I was Telkom, I would also not want to continue paying Netflix year in and year out, for a box that is firstly discontinued and secondly is bringing zero income to Telkom.