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Question of the Day: What is the ultimate French toast topping?
Xbox 360 Agent Weed
Active Member
Damnit!!!!
I say screw the Unions!!!!!!!!!!!!!!!! Let Telkom outsource!!!!
I am still waiting for adsl!!! If they dont outsource things will never get done.
I say screw the Unions!!!!!!!!!!!!!!!! Let Telkom outsource!!!!
I am still waiting for adsl!!! If they dont outsource things will never get done.
ThatOtherGuy
Well-Known Member
Depends who you outsource to. The company I work for outsources many of their processes, and the service sucks. Most of the time, after waiting 2 weeks for a job to be done, I just do things myself.
<moLe>
Expert Member
Outsourcing could possibly improve service delivery (cant get much worse now can it)..And seeing the current rate at which things are going they need to start looking at improving their service delivery otherwise they'll just loose more and more business.
damian24
Senior Member
I don't see this as a particularly bad thing...
At some point the LLU becomes unbundled and there will need to be some sort of facilities sharing arrangement between Telkom and Neotel.
It would make sense if the staff weren't Telkoms but a third parties that Telkom and Neotel could quite happily use together thereby allowing both the benefit from the decrease in staffing costs due to the shared infrastructure.
Secondly, it may pave the way to preventing the wage war that would inevitably break out when Neotel needed linesman...
From a Telkom perspective better service management as they can lay into the third parties to improve services and reduce costs.
From a CWU perspective, very bad as they're now dealing with smaller outsourced business units and they can't generally cripple a single entity like Telkom as easily as they can now.
For the customer, hopefully we see some of the savings passed on to us, not because Telkom wants to but because there is competition and they need to compete whilst still maintaining profits, if you could cut costs you still stand a chance to reduce rates and maintain profits...
D
At some point the LLU becomes unbundled and there will need to be some sort of facilities sharing arrangement between Telkom and Neotel.
It would make sense if the staff weren't Telkoms but a third parties that Telkom and Neotel could quite happily use together thereby allowing both the benefit from the decrease in staffing costs due to the shared infrastructure.
Secondly, it may pave the way to preventing the wage war that would inevitably break out when Neotel needed linesman...
From a Telkom perspective better service management as they can lay into the third parties to improve services and reduce costs.
From a CWU perspective, very bad as they're now dealing with smaller outsourced business units and they can't generally cripple a single entity like Telkom as easily as they can now.
For the customer, hopefully we see some of the savings passed on to us, not because Telkom wants to but because there is competition and they need to compete whilst still maintaining profits, if you could cut costs you still stand a chance to reduce rates and maintain profits...
D
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tjunyat
Senior Member
How exactly can another company (or multiple companies) do the same work for R1.3Billion less a year?
Are Telkom really just screwing the general populous over, or is there a lot of dead wood there that needs to be pruned and the hiring of some fewer, but more competent, staff done?
Are Telkom really just screwing the general populous over, or is there a lot of dead wood there that needs to be pruned and the hiring of some fewer, but more competent, staff done?
damian24
Senior Member
I hinted at the dead wood...I'm convinced theres' a good deal of people in Telkom that shouldn't be there, my own (rather substantial) dealings with Telkom have proven beyond all doubts that the general skills level in the company is low and upskilled staff would be far more efficient lowering the staff requirements.
Telkom can't get rid of staff due to the unions but in a broken up environment with corporate (non-government) concerns it would alleviate Telkom of the responsibility.
D