Telkom Simple ADSL package: ASA complaint (27 May 2011)

phoneJunky

Executive Member
Joined
Apr 3, 2009
Messages
6,268
8 minutes into a 10 minute infomercial, that is quite long. Do people watch infomercials for that long?
 

ievei

Active Member
Joined
Jan 12, 2011
Messages
37
Who in their right mind would sit through a 10-minute informercial from Telkom?
 

mRsKu11

Well-Known Member
Joined
Oct 29, 2010
Messages
142
I find this more misleading then the Vodacom advert or is it just me?
 

thijei

Well-Known Member
Joined
Feb 2, 2011
Messages
372
Telkom has money to blow I see...

Why would someone complain without having seen the whole ad?
 

psivius

Well-Known Member
Joined
Mar 2, 2007
Messages
330
What about the "FAST Internet" bit? Especially since it's their slowest offering available.
 

mfumbesi

Expert Member
Joined
Aug 24, 2010
Messages
1,138
What about the "Fast Internet" part.
Surely thats rubbish, this is a 384k ADSL after all.
 

ads

Senior Member
Joined
Dec 10, 2006
Messages
777
It looks like ASA screwed up again...

Here's what the product info on the website says:

"FREE CALLS

Free calls to Telkom numbers, local and long-distance, up to an hour per call. Applicable 7pm to 7am Monday to Friday and all weekend."

THAT'S NOT ALL LANDLINES!!! CALLS TO NEOTEL LANDLINES (CURRENTLY ABOUT 5% OF ALL LANDLINES) FROM TELKOM ARE NEVER FREE.

Who wants to submit this to the ASA again?
 

CeeBee

Expert Member
Joined
Jul 27, 2006
Messages
2,267
yaa, I was also supposed to get 'free' calls on my ADSL line... of course there are terms and conditions that I only found out too late.... only myself to blame :)
 

Pixual

Expert Member
Joined
Sep 22, 2006
Messages
2,405
What fücking bullshît!

And if the commercial is three hours long and the caveat is only mentioned once in that time does it make it OK for them to say "free landline calls" throughout the rest of the commercial? Do the ASA not see how WRONG this is and how WRONG they are?

Must be affirmative actions in control there too now.
 

BBSA

Honorary Master
Joined
Jul 11, 2005
Messages
18,718
It looks like ASA screwed up again...

Here's what the product info on the website says:

"FREE CALLS

Free calls to Telkom numbers, local and long-distance, up to an hour per call. Applicable 7pm to 7am Monday to Friday and all weekend."

THAT'S NOT ALL LANDLINES!!! CALLS TO NEOTEL LANDLINES (CURRENTLY ABOUT 5% OF ALL LANDLINES) FROM TELKOM ARE NEVER FREE.

Who wants to submit this to the ASA again?

Neotel has landlines?
 

Creag

The Boar's Rock
Joined
May 19, 2009
Messages
42,687
8 minutes into a 10 minute infomercial, that is quite long. Do people watch infomercials for that long?

I never watch infomercials. And with PVR, I seldom watch any ads any more.

That said, not a lot is simple with Telkom.
 
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