Telkom Speed upgrades

Upgrades are frozen as far as I understand at least where the lines are managed by ISPs. So if I want to upgrade from 2Mbps to 10Mbps I can't until the automatic upgrades are completed e.g. My line gets managed by Afrihost and in the Afrihost web clientzone l clicked on change packageto see if I could upgrade it but I got a message that upgrades has been frozen by Telkom. View attachment 84749

With telkom too upgrades are frozen until december 1..but im not sure of telkom staff, they say different things everytime...
 
I'm a noob in all this. what is the difference?

I am not sure mycelf :D but the port reset the modem must be off, with the re-sync the modem is on than u see your modem re-syncing as if you are booting it up..
 
Just had my house line upgraded from a 1mbps to 2mbps. So now I have to choose which ISP to go with. So far only Telkom Internet and Axxess have come to the party. So I guess Telkom is the lucky winner for now :)
 
Just had my house line upgraded from a 1mbps to 2mbps. So now I have to choose which ISP to go with. So far only Telkom Internet and Axxess have come to the party. So I guess Telkom is the lucky winner for now :)

Stay away from Axxess's aggressive throttling.
A friend of mine was throttled at 25gb on day 12 of his contract.
Needless to say he is leaving for Telkom.
 
So 1mbps customers are being bumped up to 2mbps before the actual date set by Telkom?:wtf:
 
So 1mbps customers are being bumped up to 2mbps before the actual date set by Telkom?:wtf:

No, they scheduled the 1Mb/s clients to be upgraded from the 25 November.
There was a thread listing the dates for the upgrades based on your package somewhere here.
 
I thought the 1mb upgrades started long ago, so I waited patiently not to bombard telkom only to find out it's today. :( sad face.
 
Correct, I have been upgraded last Friday already and can confirm two other 1Mbps lines that's been upgraded before today.

Check on the ADSL checker, if your line speed shows 2Mbps but your router still syncs at 1Mpbs, you've been upgraded but need to phone 10210 and ask for a port/profile reset. I held on for 36 minutes on Saturday to get through ;)
 
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