Telkom Speed upgrades

Ahh but lol :)

ADSL Availability
Service Available
Maximum speed available in your area 4 Mbps
Your Current Service speed 10 Mbps
To enjoy a faster surfing experience you can upgrade your connection.
Please note: The provision of Telkom's ADSL service is subject to network availability, distance, copper quality and line sync speed limitations. ADSL is a best-effort service.

Shows I'm upgraded.

ode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 7.1 12.0
Attenuation (dB): 59.0 31.5
Output Power (dBm): 12.2 18.3
Attainable Rate (Kbps): 2624 756
Rate (Kbps): 2592 512
K (number of bytes in DMT frame): 82 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 5043496 5043481
Super Frame Errors: 215752 312
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 155681 246
OCD Errors: 65 2
LCD Errors: 0 0
Total Cells: 523899088 0
Data Cells: 40847779 0
Bit Errors: 0 0

Total ES: 227029 0
Total SES: 4200 0
Total UAS: 146 0


My line is still as sh*t as ever though :D
I phoned to ask them to put me on a ADSL2+ exchange to see if it would help, but they said there are none :p even though im in a VDSL area... Telkom for the win!
 
By this reckoning I've already gone up from the 4/10 to the 10 now? (I've been on 10Meg for a few months now)

Code:
ADSL Availability
Service	Available
Maximum speed available in your area	20 Mbps
Your Current Service speed	10 Mbps
To enjoy a faster surfing experience you can upgrade your connection.
 
Telkom still says my line is max 4Mbps even though I've had 20Mbps VDSL for the past 4 months.

Screenshot%202013-11-09%2020.23.42.png


Not complaining though, I'm extremely happy with my line at present.
 
Telkom still says my line is max 4Mbps even though I've had 20Mbps VDSL for the past 4 months.

Screenshot%202013-11-09%2020.23.42.png


Not complaining though, I'm extremely happy with my line at present.

Well it just means their database of max speeds is not to be trusted :p
 
Well me too.....

It was always 4Mbps max speed and 4Mbps service that I had on the check but changed now to.....

Now its saying 4Mbps max speed but I have 10Mbps service.... Still syncing @ 4096k though....
 
Well it just means their database of max speeds is not to be trusted :p
I've asked several of my connections about this and there is no real "correct" answer. The most probable is that there is usually more than one DSLAM per exchange and they reflect the slowest one's details.
 
Had a quick look at my router this morning and I am still syncing at 4mbps. The Telkom ADSL checker shows a change to 10mbps. Let's hope they will do the actual change at the DSLAM tomorrow.

 
They actually started last week already.

I phoned Telkom, they said they are starting with the 4 to 10mb upgrades today and the 2 to 4mb only on the 18th.

I have a 2mb account, so will be waiting another week...
 
I phoned Telkom, they said they are starting with the 4 to 10mb upgrades today and the 2 to 4mb only on the 18th.

I have a 2mb account, so will be waiting another week...
Thanks. I guess I have to wait at least 3 weeks then since I'm on 1Mbps. As long as it's this month I'll be happy
 
Thanks. I guess I have to wait at least 3 weeks then since I'm on 1Mbps. As long as it's this month I'll be happy

I am not sure about the 1mb lines, but FYI, he said the 2mb upgrade time is from the 18th of Nov to the 23rd of Dec...

Hope they finish before that!
 
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