Ok, so have struggled with the Telkom service levels for two years now with ADSL.
Yesterday was a low point. My 4mb/s line has dropped to 0.30/kb/s and i phone them to reset the port.
They do this but no go. So I register a fault.
Two technicians - who are more interested in what car i drive than to do their job - turn up.
Their answer is - there is too much noise on the line - you are 3.98km from the nearest exchange so we can do nothing
They shrug their shoulders and say to me either I accept it or cancel my line. No looking if they can improve the situation.
And the irony is reading my broadband later in the day that Telkom have rolled out their 20mb/s and 40mb/s exchanges, and one of them sits less than 1km from me. But who knows when it will become operational.
So thats my rant.
Anyone know which cellular service is semi decent for large amounts of data? Know i will ultimately lose out, but can't keep on with Telkom's incompetence.
No wonder they're losing fixed line customers.
Yesterday was a low point. My 4mb/s line has dropped to 0.30/kb/s and i phone them to reset the port.
They do this but no go. So I register a fault.
Two technicians - who are more interested in what car i drive than to do their job - turn up.
Their answer is - there is too much noise on the line - you are 3.98km from the nearest exchange so we can do nothing
They shrug their shoulders and say to me either I accept it or cancel my line. No looking if they can improve the situation.
And the irony is reading my broadband later in the day that Telkom have rolled out their 20mb/s and 40mb/s exchanges, and one of them sits less than 1km from me. But who knows when it will become operational.
So thats my rant.
Anyone know which cellular service is semi decent for large amounts of data? Know i will ultimately lose out, but can't keep on with Telkom's incompetence.
No wonder they're losing fixed line customers.
.