Telkom Uncapped and online gaming

[Zassie]

Hi guys, so
I am on 4meg uncapped and i sync fine on my router.

My connection is so unstable when downloading, 100kbps, 350kbps, 2kbps... Tested with more then 1 server, both local and international, same story.
Tried with a different ISP account and rock solid max line speed!

Gaming i get horrific pings when using my Telkom account and disconnect almost every game regardless of what game it is. Pings are also not stable at all and cause the game to jitter thus becoming unplayable... pings from 50ms to 800ms on local dota 2 servers and mostly more then 150ms, That is what i expect when playing international servers.

Swap to different ISP account and solid stable connection on all games. dota 2 50ms throughout the whole game with no spikes. Playing international servers i get 160ms which is also what is to be expected.

Why is my gaming traffic so bad with the telkom ISP? Its obviously not a line issue as when i use other ISPs everything runs exactly like it should.

I am also still in the green for data useage so throtlling should not be any issue what so ever.

What do you guys think? Must be a telkom routing issue?

 

[NorthPole]

Well I'm on the same account, and everything is alright, getting 25 ms to local COD4 servers, try contact TelkomZA maybe

 

[JonesY]

I am also still in the green for data useage so throtlling should not be any issue what so ever.

What do you guys think? Must be a telkom routing issue?

Routing issues to multiple destinations as per OP? Unlikely. Unless you have traceroutes to prove it.

You're more likely to be incorrectly throttled.

 

[Zassie]

Will post a few tracert's tonight when it happens again while i game

P.S My usage for the month is somewhere between 20 - 40 gigs... so i can't see it being that

 

[JonesY]

My usage for the month is somewhere between 20 - 40 gigs... so i can't see it being that

I wouldn't put it past them? Even if throttling is applied via automated script or manually; they're Telkom.

 

[Zassie]

Here is an interesting one i just got

Tracing route to 196.38.180.20 over a maximum of 30 hops

1 1 ms 2 ms 1 ms 192.168.1.254
2 9 ms 9 ms 12 ms ti-224-152-01.telkomadsl.co.za [105.224.152.1]
3 12 ms 12 ms 12 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 12 ms 11 ms 11 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 11 ms 13 ms 11 ms 165.165.214.213
6 1691 ms 996 ms 705 ms 196.43.11.234
7 837 ms 484 ms 552 ms 196.43.25.206
8 18 ms 39 ms 31 ms 196.25.247.26
9 18 ms 15 ms 13 ms 168.209.2.12
10 37 ms 37 ms 36 ms 168.209.100.13
11 35 ms 37 ms 35 ms 168.209.0.186
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

 

[JonesY]

6 1691 ms 996 ms 705 ms 196.43.11.234
7 837 ms 484 ms 552 ms 196.43.25.206

Hops after these go back to regular response times, so first destination says no for a routing issue.

 

[Zassie]

Hops after these go back to regular response times, so first destination says no for a routing issue.

Indeed, but would definately suggest the reason for spiking and jittering in game

 

[JonesY]

Indeed, but would definately suggest the reason for spiking and jittering in game

No. Hops in the middle with higher latency generally means that hosts are under heavy CPU load and de-prioritising replies to your packets over more important things. This won't impact regular packet shifting operations.