The Audi Thread

Had car at Audi Sandton last Tuesday.
Collect the car, drive home, park it and uber to the airport the next morning.
Come back to JHB Saturday, take car out on Sunday, and see scratches on my front bumper which were not there when I took car in the previous Tuesday.
Called Audi this morning, they are still getting the job card.
Plan to go there tomorrow morning.
 
curbs2012 said:
Had car at Audi Sandton last Tuesday.
Collect the car, drive home, park it and uber to the airport the next morning.
Come back to JHB Saturday, take car out on Sunday, and see scratches on my front bumper which were not there when I took car in the previous Tuesday.
Called Audi this morning, they are still getting the job card.
Plan to go there tomorrow morning.
Click to expand...
Never leave the stealership until you have given the car the full once over. Also check to be sure spare wheel and all related accessories are still there. We once had a spare tyre go missing after a service at VW
 
I never realised this was such a big thing now. Cars getting scratched at workshops and things taken out from it. When I took my car to French Car connection for the clutch the workshop manager had me sign a "bodywork condition" form saying I am aware there is scratches on the bumper and two small dents (which I never noticed until then) before they booked in the car. I found it a bit odd but now it makes sense.
 
Rouxenator said:
I never realised this was such a big thing now. Cars getting scratched at workshops and things taken out from it. When I took my car to French Car connection for the clutch the workshop manager had me sign a "bodywork condition" form saying I am aware there is scratches on the bumper and two small dents (which I never noticed until then) before they booked in the car. I found it a bit odd but now it makes sense.
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Yes, the problem is we sign those when we hand the car in but we don't do likewise when getting the car back. It may irritate them, but if they want to be pedantic (and they are right to do so) ergo I then have equal right to do so too - especially after things went missing and they refused to admit liability.
 
Rouxenator said:
I never realised this was such a big thing now. Cars getting scratched at workshops and things taken out from it. When I took my car to French Car connection for the clutch the workshop manager had me sign a "bodywork condition" form saying I am aware there is scratches on the bumper and two small dents (which I never noticed until then) before they booked in the car. I found it a bit odd but now it makes sense.
Click to expand...

I've not had it often with the car but when booking bikes in it's pretty much always been the case from the very first service I did like 13 years ago with my first bike.

Guess it's easier for **** to happen to them.

Funny enough on an occasion when I had a courtesy bike I had dropped it for the stand being unfamiliar and not realizing it wasn't fully out when putting it down and they didn't care much at all to check it and even after pointing it out specifically they told me not to worry it will be buffed out.
 
SauRoNZA said:
I've not had it often with the car but when booking bikes in it's pretty much always been the case from the very first service I did like 13 years ago with my first bike.

Guess it's easier for **** to happen to them.

Funny enough on an occasion when I had a courtesy bike I had dropped it for the stand being unfamiliar and not realizing it wasn't fully out when putting it down and they didn't care much at all to check it and even after pointing it out specifically they told me not to worry it will be buffed out.
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Feedback is that Audi accept they may have caused it.. service manager came to meet me and said he remembers the car well because it was so clean ... Accepts that they could well have caused it... Hasn't tried to push back or defer responsibility....arranging courtesy vehicle and will let me know when I can bring mine in.. here's hoping it ends well...when all is said and done. But it's looking positive.
 
Hi guys, I'm looking at getting a new car which I might end up creating a thread for but I'm looking at something below R300K.

I was looking at the Fiesta ST that was on sale for R290K. I'm now considering a second hand A3 as that's actually what I would have wanted. I'm looking at 2015/2016 1.4 A3's, do you guys have any advice on this?

EDIT: I know the A3 will be quite a bit slower but anything with 90kw + should be fine.
 
It doesn't eliminate it, but just make sure you give it a proper test drive. Ask for a full summary from Audi of all times the car was booked in for whatever reason etc.
 
Ghost02 said:
So that eliminates 2016. With regards to a 2015 then, would it be okay to buy a 2 year old German car?

I'm scared of having to hand out large sums of money for problems. 2015 should still have 2 to 3 years of freeway plan left but I'm worried about turbos/DSGs after that.
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Buying a 2hnd German car you can't go on a skinny budget and expect to enjoy the experience, go in knowing you may have to cough up R50k for a random repair and know that you will have that kind of money on hand without it bankrupting you.

If you treat the vehicle well you probably won't have any issues but German luxury is expensive whether new or 2hnd, if you can afford one they are awesome but budget on there not being any free lunch.
 
Ghost02 said:
So that eliminates 2016. With regards to a 2015 then, would it be okay to buy a 2 year old German car?

I'm scared of having to hand out large sums of money for problems. 2015 should still have 2 to 3 years of freeway plan left but I'm worried about turbos/DSGs after that.
Click to expand...

I've got a 2.0T DSG with 190,000km on the clocks now.

No DSG problems, no Turbo problems.

You only ever hear about the ones that fail which is really the minority.

Just don't take a risk when buying one if absolutely anything feels off. Be sure to buy the car that really impresses and there's nothing that makes you question it.

Looked at many many when I bought with even lower mileage and same or lower prices and glad I walked away from them all.

If it looks good on the interior and on the outside, odds are it was looked after in driving care too.

Still a good idea to at least have a warranty (or in your case Freeway plan) for the 2 years of ownership under your care, if it's fine throughout that period it will be fine after it too.
 
SauRoNZA said:
Although a nice website it's a bit of a useless list without going into details about which exact engines and what exact failures.

I mean if the Aircon button is failing on the car in 90/100 it's hardly a bad car overall.
Click to expand...

unless that button is attached to a module that has to be replaced at a cost of R20 000:)
 
Ghost02 said:
Hi guys, I'm looking at getting a new car which I might end up creating a thread for but I'm looking at something below R300K.

I was looking at the Fiesta ST that was on sale for R290K. I'm now considering a second hand A3 as that's actually what I would have wanted. I'm looking at 2015/2016 1.4 A3's, do you guys have any advice on this?

EDIT: I know the A3 will be quite a bit slower but anything with 90kw + should be fine.
Click to expand...

Those car pack quite a punch with the s-tronic box.

Had quite a bit of fun when I had it as a rental :P
 
Do you guys have any advice on finding nice deals on second hand models?
 
yebocan said:
read through some of the regrets - https://www.hellopeter.com/audi-south-africa
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There are some sad stories there, owner from new, only 80,000km mileage, out of warranty and gearbox packs up, recall for same issue in Australia but not here, take that on the chin Audi owner!!

The guy makes a good point about how a R300k+ premium vehicle shouldn't be like that but like I posted earlier, you pay for that German luxury and sometimes it's beyond your control. You just have to lay down be courageous and take your rodgering.
 
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