The Cell Store - safe/reliable?

[TheLaggingShaman]

Can anyone comment on whether this online store is safe to use? I've been looking for a OnePlus 5 and they offer a reasonable price for importing, but I personally haven't heard of them before, and the feedback on their facebook page is suspiciously consistently positive (and almost all start with "I thought it was too good to be true, but...").

Hopefully I'm just cynical like the reviewers were.

 

[Dairyfarmer]

"We may not be liable for any product that is lost in transit unless insurance was requested and granted by us."

They need to aquatint themselves with the CPA. The item remains the responsibility of the seller until the buyer takes delivery and has checked the item.

Edit: just looked again at the CPA and, unfortunately, it does give the supplier a "weasel out" option:

(2) Unless otherwise expressly provided or anticipated in an agreement, it is an implied condition of every transaction for the supply of goods or services that—

(c) goods to be delivered remain at the supplier’s risk until the consumer has accepted delivery of them, in accordance with this section.

Dudes just add the 3% onto the price or take the knock, your customer relations would be better off for it. Is 3% worth more than your company reputation should something go wrong with the delivery?

 

[Maritza27]

Hi, im also curious about the site. Have you received any more information on this?

 

[Duncan Matthews]

Hi, if you are concerned about our website please make an appointment to visit our office at Loftus Versfeld Gate 5 Office 9 from 8-5pm.

Im am the legal owner of this company. We are registered on CIPC as TheCellShop Pty Ltd and trading as TheCellStore. Im a professional rugby player at the Blue Bulls Company Limited. You can visit my official instagram page and see that im affiliated with TheCellStore. www.instagram.com/duncanmatthews15

My personal number is 0715820129. My assistant, anthea's number is 0733731085

We have 40/40 reviews on facebook and 16/16 reviews on pricecheck. You can verify the people on Facebook as legitimate facebook users

 

[dewaldcels]

This might be a bit late. I was a bit sceptical but I purchased a 2015 Macbook Pro from The CellStore recently. I wasn't happy with the machine i received and The CellStore without hesitation and promptly sent a new one and collected the first one. They truly have excellent customer service. Much better than The iStore or The Core Group that appears to have tried to scam me into buying a new machine. (Long story)

 

[nabeeltootla]

I am interested in buying a device from this online store. Wondering if there are any risks, or if I can make a purchase with peace of mind.
Quite worried about warranty etc as well.

 

[nabeeltootla]

I can report back that I did end up making a purchase from this store. And I did receive the device. My only gripe is that It took a bit liit was stated from the start that the device is available on backorder.

All in all, satisfied with the service. So you're safe shopping there.

 

[darxonelee]

I can report back that I did end up making a purchase from this store. And I did receive the device. My only gripe is that It took a bit liit was stated from the start that the device is available on backorder.

All in all, satisfied with the service. So you're safe shopping there.

I am looking to buy brand new Iphone X on backorder from them. How long did it take for you to get the device? I am based in Cape Town.