The Mweb drop-outs are back.

This has been happening for me all day in Durban, but I am on Afrihost and a 6140/644 line.

My DSL light goes out, blinks then comes back on.
Click to expand...

Different to what we are experiencing - our dsl light stays on all the time but dns dies.
 
Pixual said:
This has been happening for me all day in Durban, but I am on Afrihost and a 6140/644 line.

Good evening Pixual, thanks for that.

My DSL light goes out, blinks then comes back on.
Click to expand...

daveza said:
How are you testing for ' disconnects ' ?

Telkom will confirm my line never stops syncing.
Click to expand...

Reaper84 said:
I think this is happening to me as well. Started yesterday and not sure what it was.

I would lose connectivity for about a minute or so and then it would be fine again.

Happened to me less than 5 minutes ago.

I have all filters on my line :)
Click to expand...

markface said:
Happens to me every now and again. Kicks me off Xbox Live too - maybe once or twice a day.

mweb 1mb uncapped
Click to expand...

The MWEB guys, please send me tracers to local and international sites; I would like to establish if you are all routing via DBN.
 
I'm going via Jhb.

Tracing route to a1065.b.akamai.net [80.239.148.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms capetown.itws.local [10.10.20.1]
2 <1 ms <1 ms <1 ms 41-134-204-81.dsl.mweb.co.za [41.134.204.81]
3 30 ms 29 ms 30 ms 197-81-146-1.jhb.mweb.co.za [197.81.146.1]
4 30 ms 30 ms 30 ms 197-81-146-3.jhb.mweb.co.za [197.81.146.3]
5 252 ms 255 ms 252 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
6 251 ms 251 ms 252 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 273 ms 408 ms 424 ms 149.6.98.17
8 270 ms 256 ms 253 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.
165]

C:\Users\>tracert www.cnn.com

Tracing route to www.cnn.com [157.166.226.25]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms capetown.itws.local [10.10.20.1]
2 <1 ms <1 ms <1 ms 41-134-204-81.dsl.mweb.co.za [41.134.204.81]
3 30 ms 30 ms 30 ms 197-81-146-1.jhb.mweb.co.za [197.81.146.1]
4 30 ms 30 ms 31 ms 197-81-146-3.jhb.mweb.co.za [197.81.146.3]
5 250 ms 252 ms 250 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.
225]
6 249 ms 249 ms 249 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 266 ms 252 ms 252 ms 149.6.98.5
8 255 ms 251 ms 251 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.
Click to expand...
 
daveza said:
I'm going via Jhb.
Click to expand...

daveza, if the problem continues during the course of tonight; I will log a technical callback for you inorder for us to troubleshoot the problem.
 
daveza, if the problem continues during the course of tonight; I will log a technical callback for you inorder for us to troubleshoot the problem.
Click to expand...

Will do but it's almost always during business hours, and during the week.
 
daveza said:
Will do but it's almost always during business hours, and during the week.
Click to expand...

ok... let me know if it happens tomorrow then; we will then log the call back for Thursday (during business hours)
 
MWEB Guy said:
Good evening Reaper84,

your line readings look fine at the moment and I cannot pick up any discreptancies there. You have advised that you have filters on all you points being plugged into wall jacks. Is there any noise on your analgue line?
Click to expand...

There is some noise but this only really started happening yesterday.

Not a train smash, I will monitor it and let you know if it happens again
 
Reaper84 said:
There is some noise but this only really started happening yesterday.

Not a train smash, I will monitor it and let you know if it happens again
Click to expand...

Thanks Reaper84, much appreciated. Also please monitor the noise, as this could impact on your DSL experince.
 
I think I am going via CPT



C:\Users\>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.400G [10.0.0.2]
2 8 ms 9 ms 7 ms 41-132-68-1.dsl.mweb.co.za [41.132.68.1]
3 40 ms 35 ms 25 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]
4 25 ms 25 ms 26 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 30 ms 28 ms 27 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 33 ms 33 ms 34 ms gi0-2-cpt-cinx.mweb.co.za [196.28.178.133]
7 27 ms 27 ms 27 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 35 ms 36 ms 34 ms 196.44.0.75
9 48 ms 47 ms 47 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]
10 67 ms 75 ms 53 ms 196.44.31.97
11 48 ms 47 ms 47 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.3
12 111 ms 45 ms 48 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
13 46 ms 47 ms 45 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 54 ms 54 ms 54 ms 41.72.136.53
15 47 ms 47 ms 46 ms mybroadband.co.za [41.203.21.137]

C:\Users\>tracert www.engadget.com

Tracing route to win.blogsmith.aol.com.aol.akadns.net [195.93.80.36]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.400G [10.0.0.2]
2 9 ms 8 ms 9 ms 41-132-68-1.dsl.mweb.co.za [41.132.68.1]
3 26 ms 25 ms 24 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178]
4 18 ms 18 ms 17 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 23 ms 21 ms 21 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 169 ms 168 ms 168 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 241 ms 239 ms 255 ms 149.6.98.5
8 213 ms 216 ms 212 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.
169]
 
Here we go - two drop-outs in quick succession.

C:\Users\Dave>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms capetown.itws.local [10.10.20.1]
2 41-134-204-81.dsl.mweb.co.za [41.134.204.81] reports: Destination net unre
achable.

Trace complete.

C:\Users\Dave>tracert www.sky.com
Unable to resolve target system name www.sky.com.

Two minutes later:

C:\Users\Dave>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms capetown.itws.local [10.10.20.1]
2 <1 ms <1 ms <1 ms 41-134-204-81.dsl.mweb.co.za [41.134.204.81]
3 69 ms 30 ms 30 ms 197-81-146-1.jhb.mweb.co.za [197.81.146.1]
4 31 ms 31 ms 31 ms 197-81-146-3.jhb.mweb.co.za [197.81.146.3]
5 53 ms 55 ms 53 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
6 55 ms 53 ms 53 ms tengig0-1-0-0.cpt-up-1.mweb.co.za [197.84.4.34]

7 51 ms 52 ms 51 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 51 ms 51 ms 51 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
9 51 ms 51 ms 60 ms www.mweb.co.za [196.2.63.110]
 
Can't even open Mweb.co.za or MyBB or Gmail....... Very very slow for the last 30 mins on both my lines.... Restarted changed to Telkom Accounts now....
 
The same thing happened to me about the same time as daveza and Hummercellc. I'm in PE and they are in Dbn and CPT. Very strange
 
And again -


C:\Users\Dave>tracert www.mweb.co.za
Unable to resolve target system name www.mweb.co.za.

C:\Users\Dave>tracert www.sky.com
Unable to resolve target system name www.sky.com.

C:\Users\Dave>ping www.mweb.com
Ping request could not find host www.mweb.com. Please check the name and try aga
in.

C:\Users\Dave>ping www.mweb.com

Pinging www.mweb.com [196.28.79.33] with 32 bytes of data:
Reply from 196.28.79.33: bytes=32 time=30ms TTL=121
Reply from 196.28.79.33: bytes=32 time=31ms TTL=121
Reply from 196.28.79.33: bytes=32 time=29ms TTL=121

Ping statistics for 196.28.79.33:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 31ms, Average = 30ms
 
daveza said:
This is starting to become very annoying.



C:\Users\Dave>tracert www.mweb.co.za
Unable to resolve target system name www.mweb.co.za.

C:\Users\Dave>tracert www.sony.com
Unable to resolve target system name www.sony.com.

C:\Users\Dave>ping www.mweb.co.za
Ping request could not find host www.mweb.co.za. Please check the name and try a
gain.

C:\Users\Dave>tracert www.mweb.co.za
Unable to resolve target system name www.mweb.co.za.
Click to expand...

Evening Daveza, Are you not able to access these websites?
 
having similar issues.
Cape Town, Sea Point, about 1km from local exchange, MWeb uncapped 1mb.
connection has been very reliable, but the last week i have had a lot of drop outs too.
stream audio keeps dropping out, youtube isnt as quick and a lot of ping timeouts
 
justplain said:
having similar issues.
Cape Town, Sea Point, about 1km from local exchange, MWeb uncapped 1mb.
connection has been very reliable, but the last week i have had a lot of drop outs too.
stream audio keeps dropping out, youtube isnt as quick and a lot of ping timeouts
Click to expand...

Hi justplain,

Does router disconnect at all during these drop outs?
 
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