The negativity towards Cool Ideas

rog163 said:
I see cool ideas has sent out the SOS to there fanboys, can’t start any thread about cool ideas before the blind followers show up
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Actually, it was a "fanboy" that started this thread. Duh.
 
Splinter said:
I just wish all these folks who are bitching would eff off to another ISP.

But, of course, they won't. Why? Because no other ISP gives any customer such access and feedback.

You want perfection? Try Telkom etc.

I would love to know the age of those that whine the most
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So you would like Cool Ideas to lose more customers? :laugh:
 
Splinter said:
Actually, the sooner they leave the sooner they will realise what service they got from CISP :)
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True, it's better elsewhere. I'm one of them, I was a huge fan of CI unfortunately the service went downhill and stayed downhill for months, so people like me have every right to be "bitching" unfortunately I also recommended them to friends and family, I guess I should have learnt after the whole Afrihost mess, don't recommend any ISP to anyone you know.
 
dj2381 said:
True, it's better elsewhere. I'm one of them, I was a huge fan of CI unfortunately the service went downhill and stayed downhill for months, so people like me have every right to be "bitching" unfortunately I also recommended them to friends and family, I guess I should have learnt after the whole Afrihost mess, don't recommend any ISP to anyone you know.
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Complaining is not allowed
 
dj2381 said:
True, it's better elsewhere. I'm one of them, I was a huge fan of CI unfortunately the service went downhill and stayed downhill for months, so people like me have every right to be "bitching" unfortunately I also recommended them to friends and family, I guess I should have learnt after the whole Afrihost mess, don't recommend any ISP to anyone you know.
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I tried to lookup any ticket numbers for you, but couldn't find anything. Were your issues mostly around DDoS implications?
 
PBCool said:
I tried to lookup any ticket numbers for you, but couldn't find anything. Were your issues mostly around DDoS implications?
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DDoS was the main contributer, but I often had dropped connections before the DDoS issue started but it's impossible to say whether it was CI or Vumatel related, connections often returned 10 or 15mins later so never got to opening tickets, that and having terrible phone reception, it's very frustrating when working from home.

On my neighborhood Facebook group of over 5000 people CI was and still is the most complained about service provider after being praised buy everyone who signed up, a clear sign of things going very wrong, it's a huge pity as you guys started off so well.

Atleast you're not Afrihost.
 
With DDoS comes lots of complaints, can understand as much. All challenges with growth and the ISP business.
 
dj2381 said:
True, it's better elsewhere. I'm one of them, I was a huge fan of CI unfortunately the service went downhill and stayed downhill for months, so people like me have every right to be "bitching" unfortunately I also recommended them to friends and family, I guess I should have learnt after the whole Afrihost mess, don't recommend any ISP to anyone you know.
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If you went ""elsewhere" back in the day, why are you still here?
 
Splinter said:
If you went ""elsewhere" back in the day, why are you still here?
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Who said back in the day?, I changed ISP's the end of December, I stayed on much longer than I should have thinking things would get better, stop being so loyal to an ISP, it's sad.
 
Splinter said:
I just wish all these folks who are bitching would eff off to another ISP.

But, of course, they won't. Why? Because no other ISP gives any customer such access and feedback.

You want perfection? Try Telkom etc.

I would love to know the age of those that whine the most
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Why are you lying?
 
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