The truth about Openweb

Skrilla said:
I stopped using OW a few years ago. Got tired of Keoma's bull****. Simple as that, really.
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Same here. He sent me some pretty surprising messages when I complained about usage/throttling.
 
Necuno said:
Not asking, wondering :D

Reply updated.
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Haha, nah. I don't have the email anymore, so I don't wanna say too specifically, but it was around the lines of: I don't give a flying fsck about your problems, if you're having issues stop bothering me.
 
rakabos3 said:
So what is gonna happen to OW, nothing unless someone makes a real issue out of this deceit ?
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Years ago in the days of Uncapped Express (that softcapped-during-business-hours account) they used to sell the entry-level ones (384k?) to everyone regardless of what you bought - I had a 512kbit ,and noticed it was slow. Lucky I knew people at IS and got them to trace the account and confirm it was 128kbit - I got him to check a few others and indeed - whatever anyone bought, they just lied and supplied them the cheapest and took the money for the expensive one.

I did report this to IS, but nothing ever came of it - I think the best course of action would be to report that account sharing thing to IS and hope somebody takes notice - they might be pissed off enough to revoke his reseller status, and that would seriously hurt OpenWeb.
 
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elvis_presley said:
Years ago in the days of Uncapped Express (that softcapped-during-business-hours account) they used to sell the entry-level ones (384k?) to everyone regardless of what you bought - I had a 512kbit ,and noticed it was slow. Lucky I knew people at IS and got them to trace the account and confirm it was 128kbit - I got him to check a few others and indeed - whatever anyone bought, they just lied and supplied them the cheapest and took the money for the expensive one.

I did report this to IS, but nothing ever came of it - I think the best course of action would be to report that account sharing thing to IS and hope somebody takes notice - they might be pissed off enough to revoke his reseller status, and that would seriously hurt OpenWeb.
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I doubt IS will do that. Remember, Openweb is a client of IS, they get money from Openweb, so in their books they will turn a blind eye, in my opinion. I know this for a fact.

The only way IS will take away Openweb's reseller status, is if this starts to hurt IS's reputation more than they get make from Openweb.
 
Tinuva said:
I doubt IS will do that. Remember, Openweb is a client of IS, they get money from Openweb, so in their books they will turn a blind eye, in my opinion. I know this for a fact.
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Well, they're stealing IS' money, plain and simple! All those users will still go and buy an ADSL account from somewhere, and IS have like a 50% chance it'll be one of theirs.
 
elvis_presley said:
Well, they're stealing IS' money, plain and simple! All those users will still go and buy an ADSL account from somewhere, and IS have like a 50% chance it'll be one of theirs.
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I don't see how they are stealing money from IS. I do however see how they steal money from users. Buying an account once, and selling it twice...well that is within the limit's that IS put on the accounts.
 
Tinuva said:
I don't see how they are stealing money from IS. I do however see how they steal money from users. Buying an account once, and selling it twice...well that is within the limit's that IS put on the accounts.
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The users are fine, actually... they get what they pay for, but if you sell something twice, it's obviously wrong... just because you can get away with it in this case, as it's a virtual thing, doesn't make it's right. It's fairly plain that if OpenWeb buys an account for (say) R100 from IS, they aren't meant to be selling it for (say) R120 twice. It's up to IS to bring the banhammer down on them though.
 
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