The truth about Openweb

Your account has been scheduled to downgrade on 1 September 2014 as per the calendar months downgrade notice required.
OpenWeb Cancellations Department
 
dasdk said:
Your account has been scheduled to downgrade on 1 September 2014 as per the calendar months downgrade notice required.
OpenWeb Cancellations Department
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That none of us were told about or made aware of on the day we signed up.

When I cancel I'm going to tell them to go **** themselves if they tell me this BS. This wasn't part of the ToS when I signed up.
 
Zewp said:
That none of us were told about or made aware of on the day we signed up.

When I cancel I'm going to tell them to go **** themselves if they tell me this BS. This wasn't part of the ToS when I signed up.
Click to expand...

and thats exactly was my reply to the cancellations dept....i haven't heard anything again....
I have logged on to client portal and i see my uncapped account product has been removed and the 1gb capped account listed....

I also checked my bank account and the debit order hasn't processed as yet....a block is in place....so waiting to see what happens....
 
dasdk said:
Your account has been scheduled to downgrade on 1 September 2014 as per the calendar months downgrade notice required.
OpenWeb Cancellations Department
Click to expand...

That must be an all time low for any ISP. :sick:

EDIT: I see that added this to their terms on the 25th of January 2012. Special thanks to The Wayback Machine. ;)

I signed up in September 2012, so I wouldn't have had a leg to stand on.
 
Last edited:
Hi totempole....i still don't see it in their T&Cs....you not allowed to downgrade during the one month calendar notice to terminate service; but nothing bout downgrading in general

Totempole said:
That must be an all time low for any ISP. :sick:

EDIT: I see that added this to their terms on the 25th of January 2012. Special thanks to The Wayback Machine. ;)

I signed up in September 2012, so I wouldn't have had a leg to stand on.
Click to expand...
 
Totempole said:
That must be an all time low for any ISP. :sick:

EDIT: I see that added this to their terms on the 25th of January 2012. Special thanks to The Wayback Machine. ;)

I signed up in September 2012, so I wouldn't have had a leg to stand on.
Click to expand...

If those T&Cs are legal in the first place considering upgrades take a few minutes.
 
dasdk said:
Hi totempole....i still don't see it in their T&Cs....you not allowed to downgrade during the one month calendar notice to terminate service; but nothing bout downgrading in general
Click to expand...

I agree it's open to interpretation:
Users may not downgrade their ADSL account/s during the one (1) calendar months’ notice period.
Click to expand...

Since cancellation notice must given before the 25th of the previous month, I think it's safe to say that if you downgrade on the 23rd and cancel on the 24th, it should be okay.
 
Holy crap!! I knew Openweb was dodgy, but didn't know they had SO much dirt under their mats!! Thanks for the creation of this thread, very informative....LOL im sure Google has indexed this, and it will appear close with OpenWeb's search result :)

Holy crap!!
 
dasdk said:
Your account has been scheduled to downgrade on 1 September 2014 as per the calendar months downgrade notice required.
OpenWeb Cancellations Department
Click to expand...

:wtf: it can't get worse
 
kianm said:
:wtf: it can't get worse
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Unbelievable :sick: It doesn't take long to upgrade, provided you have paid for. Keoma, why don't you just take their money immediately and run away? Oh, it's illegal!
 
Wow - their logo may also be ripped from another company!

Was driving around CT and saw a car for a security systems company that has the exact same "O" as their logo - totally forgot the name!

Anyone able to assist in finding out where this comes from?
 
jackshiels said:
Wow - their logo may also be ripped from another company!

Was driving around CT and saw a car for a security systems company that has the exact same "O" as their logo - totally forgot the name!

Anyone able to assist in finding out where this comes from?
Click to expand...

Stock font?
Other company stole it from ow?
 
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