The truth about Openweb

its not only OW... IS/DD is/are just as guilty. the one cover the others tracks.

after six weeks still no official response from IS/DD legal.

not heard a word from either the ISPA or ICASA either.

I really guess money talk very loudly...

Next competition commission...
 
Pretty much what happened in Paul vs Mweb.... fixed by the dollar bill
mika1000 said:
its not only OW... IS/DD is/are just as guilty. the one cover the others tracks.

after six weeks still no official response from IS/DD legal.

not heard a word from either the ISPA or ICASA either.

I really guess money talk very loudly...

Next competition commission...
Click to expand...
 
Zewp said:
Time to put on your jean pant and take things into your own hands.
Click to expand...

funny how you assume this person is afrikaans and then go ahead and mock them for it... well not really that funny
 
Was wondering when "ADSL Arbitrage" would spark an outrage.

How "ADSL Arbitrage" would "theoretically" work if it was somehow important to know.

And remember: You have to admire the amount of effort it would take to maintain such complexity.

Multiple sessions will cause the phenomenon of "I am super happy" vs "It sucks completely" due to the fact that IS applies a bucket of bandwidth to an uncapped account and then allows multiple sessions. Which is great because you can now login more than once and still have the same limit (maintaining a fixed service cost for IS, giving you convenience).

However, if you dial up 2 (or more) bandwidth intensive sessions on that bucket it causes a lower quality of service for each connection. The average internet session is not actually a bandwidth intensive session, so the chance of pairing two sessions together in a large pool that are both intensive is quite low.

So company A could purchase 2000 ADSL accounts for it's 5000 staff and share this login information to its staff. It would then split this login information among it's staff randomly and implement the following strategy:
1) Staff member complains it's slow
- determine if staff is a heavy user or sharing account information with another heavy user
- if yes - give the staff member a login which he would share with low traffic users
- if no - diagnose connection

2) Staff member resigns or leaves
- change login information
- notify staff member OR supply new password to staff member when support query is logged

The GAP between what the staff member wants (4mbps uncapped) vs what they need (1mbps uncapped) is exploited by means of contention to create an arbitrage (market difference between heavy and light user). Like all arbitrage you could find yourself exposed by a sudden exit of staff and could either:
a) take the knock
b) use the exposure to provide a better class of service
c) use it as a an intern/or other staff hiring campaign (Come work for us - 200 jobs left)

Tada "ADSL Arbitrage" (In the context of a large corporation)
 
encrypted said:
Was wondering when "ADSL Arbitrage" would spark an outrage.

How "ADSL Arbitrage" would "theoretically" work if it was somehow important to know.

And remember: You have to admire the amount of effort it would take to maintain such complexity.

Multiple sessions will cause the phenomenon of "I am super happy" vs "It sucks completely" due to the fact that IS applies a bucket of bandwidth to an uncapped account and then allows multiple sessions. Which is great because you can now login more than once and still have the same limit (maintaining a fixed service cost for IS, giving you convenience).

However, if you dial up 2 (or more) bandwidth intensive sessions on that bucket it causes a lower quality of service for each connection. The average internet session is not actually a bandwidth intensive session, so the chance of pairing two sessions together in a large pool that are both intensive is quite low.

So company A could purchase 2000 ADSL accounts for it's 5000 staff and share this login information to its staff. It would then split this login information among it's staff randomly and implement the following strategy:
1) Staff member complains it's slow
- determine if staff is a heavy user or sharing account information with another heavy user
- if yes - give the staff member a login which he would share with low traffic users
- if no - diagnose connection

2) Staff member resigns or leaves
- change login information
- notify staff member OR supply new password to staff member when support query is logged

The GAP between what the staff member wants (4mbps uncapped) vs what they need (1mbps uncapped) is exploited by means of contention to create an arbitrage (market difference between heavy and light user). Like all arbitrage you could find yourself exposed by a sudden exit of staff and could either:
a) take the knock
b) use the exposure to provide a better class of service
c) use it as a an intern/or other staff hiring campaign (Come work for us - 200 jobs left)

Tada "ADSL Arbitrage" (In the context of a large corporation)
Click to expand...

Nice analogy - love the "only 200 jobs left" part :D
 
Gboss said:
Nice analogy - love the "only 200 jobs left" part :D
Click to expand...

Been dying to write that description down the first time I saw a well known ISP do it locally. It fascinated me because I previously wrote systems to do dual listed stock arbitrage and the entire system design popped into my head.

In the ISP market your essentially increasing contention.
Account A = contented 100:1
Split with 2 users
- User A 200:1
- User B 200:1

Contention ratios work since the average connection usage is low, 70-100Kbps on a mixed pool of 10mbit and below connections. 97kbps if considering a purely 10mbit userbase. Which is why the standard DSL contention may sound like a high number 50:1 and up but the average usage sits at around 1% utilization on the high end (these stats would be different were you to pool a 384k userbase).
 
encrypted said:
Was wondering when "ADSL Arbitrage" would spark an outrage.

How "ADSL Arbitrage" would "theoretically" work if it was somehow important to know.

And remember: You have to admire the amount of effort it would take to maintain such complexity.

Multiple sessions will cause the phenomenon of "I am super happy" vs "It sucks completely" due to the fact that IS applies a bucket of bandwidth to an uncapped account and then allows multiple sessions. Which is great because you can now login more than once and still have the same limit (maintaining a fixed service cost for IS, giving you convenience).

However, if you dial up 2 (or more) bandwidth intensive sessions on that bucket it causes a lower quality of service for each connection. The average internet session is not actually a bandwidth intensive session, so the chance of pairing two sessions together in a large pool that are both intensive is quite low.

So company A could purchase 2000 ADSL accounts for it's 5000 staff and share this login information to its staff. It would then split this login information among it's staff randomly and implement the following strategy:
1) Staff member complains it's slow
- determine if staff is a heavy user or sharing account information with another heavy user
- if yes - give the staff member a login which he would share with low traffic users
- if no - diagnose connection

2) Staff member resigns or leaves
- change login information
- notify staff member OR supply new password to staff member when support query is logged

The GAP between what the staff member wants (4mbps uncapped) vs what they need (1mbps uncapped) is exploited by means of contention to create an arbitrage (market difference between heavy and light user). Like all arbitrage you could find yourself exposed by a sudden exit of staff and could either:
a) take the knock
b) use the exposure to provide a better class of service
c) use it as a an intern/or other staff hiring campaign (Come work for us - 200 jobs left)

Tada "ADSL Arbitrage" (In the context of a large corporation)
Click to expand...

Thanks for sharing!

Gboss said:
Nice analogy - love the "only 200 jobs left" part :D
Click to expand...

Quick only 200 left :erm:
 
LuqmaanMathee said:
Is web Africa a good ISP to switch to?
Click to expand...

It depends if you like ISP's with 30 day cancellation policies, rather choose connection.co.za or plugg.co.za where you can cancel before the 25th and be done at the end of the same month.
 
Zewp said:
Not if you want to be able to use your internet normally during the day. If you want to do any amount of downloading, it must be done in a six hour window at night.
Click to expand...

This is true about daytime, but you get full speed after 5pm, the 6 hour window (0:00-6:00) is just zero rated and doesn't count towards your calculations of whether you're naughty or not, ie; doesn't affect your star rating, but whether on 1 or 5 stars, I always got full speed after 5pm.

Get a capped account during the day, IC has a 20GB @ R49.

Or go with AH, Mweb, TI :sick:
 
I really got sick of all of OpenWeb`s bull...t

Why fight them? Just leave and find another ISP.

PS. Do a test like this to determine how much Openweb throttles your downloads:

Upload 2 identical files to the same server.
Name the one anything ie. download.zip
Name the second one and add the word "speedtest" to the file ie. download.speedtest.zip

Now test the speeds on both.
The download.speedtest one will break the speed test record whilst the other one will get throttled to death.

I use a premium service for downloading and it`s possible to change the download file`s name before downloading so while I was with OpenWeb I just added .speedtest. to all my download files and they came down at full speed 24/7

Still left OpenWeb and it`s been my best decision yet concerning ISP`s
 
Zewp said:
Not if you want to be able to use your internet normally during the day. If you want to do any amount of downloading, it must be done in a six hour window at night.
Click to expand...

True. It's impossible to use the internet the during day. May as well have no connection at all!
 
UPDATE: THE TRUTH ABOUT OPENWEB

Internet Solutions / Dimension Data decided to ignore me completely. No responses besides the original acknowledgement on my original complaint. After that only silence. No reply on any of my further correspondence.

Icasa and the ISPA also choose to ignore me completely.

Lodged several complaints on HelloPeter.com but they had all been deleted within hours after being published. Funny thing is that HelloPeter.com list Openweb as a company that don't respond, yet Openweb ads are all over HelloPeter.com And its been deleted after objections by Openweb that basically tell me that HelloPeter lost its way.

So it seem that Openweb can basically do what ever they want and get away with it.

I'm really glad I left when I did.
 
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