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Question of the Day: Do you bet on sports?
The truth about Openweb
- Thread starter mika1000
- Start date
Francois Marais
Senior Member
Just having been with the worst ISP, Afrihost, then falling in another trap... I am sick of testing with other ISP's to see if the problem lies with my line. The line works fine, connection is fine, but not getting a download to run.
And the lie about download heaven... Not getting any of that heaven they are talking about.
4mbps line with 4mbps account
Just glad I got the speed test done. Took some 10 tries.
And the lie about download heaven... Not getting any of that heaven they are talking about.
4mbps line with 4mbps account
Just glad I got the speed test done. Took some 10 tries.
CAPS LOCK
Executive Member
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Please share here please
CAPS LOCK
Executive Member
MickeyD
RIP
mika1000
Expert Member
when had this joke been broadcast????
there should be a complaint at the Broadcasting Authority for all the bs he's talking
Hy praay net in "laymans terms" omdat al die mense [suckers] can verstaan...
Francois Marais
Senior Member
Anyone else that tries to use an OpenWeb account? Mine is dead in the water again. Can't even try to do a speed test.
lmFAO
Hamish McPanji
Honorary Master
Vox had issues earlier. Maybe they are sharing you a vox account?
Francois Marais
Senior Member
Seems there was a hiccup. Connection started working few seconds ago
Leon is watching this thread
Francois Marais
Senior Member
WTF...
Sent OW a mail...
Ticket History
François Marais (Client) Posted On: 12 October 2015 05:09 PM
Good day
For the past few days I have had the most dismal speeds on my service.
Downloads does not work, iOS updates can't be done and even viewing youtube has become a total displeasure.
Is there shaping done on my account in such a way that the download heaven seems more like download hell? And that is general browsing as well?
If this is the face of things, I want to cancel my account with immediate effect as I had a very crappy experience with Afrihost and now with OpenWeb.
And I can't even get emails when connected to your account, and team viewer can connect to incoming or outgoing services
The reply...
Hi,
Please follow the process below to ensure the account is cancelled:
To confirm the cancellation, and for your cancellation reference number (which is confirmation of your cancellation request), please email your request to [email protected]
NB: This must be done on a new email, please do not forward any emails or copy in other department
Kindly note:
Only Cancellations that originate from the registered account holder will be successful.
In your cancellation request email, please include the following information:
Name and Surname:
OW Number:
ID Number:
ADSL Username being cancelled:
As per Section 8 of Openwebs 'terms' we require one (1) calendar month’s notice.
http://openweb.co.za/terms-conditions/
Regards,
Robert Cape
Advanced Technical Support
OpenWeb.co.za
Sent OW a mail...
Ticket History
François Marais (Client) Posted On: 12 October 2015 05:09 PM
Good day
For the past few days I have had the most dismal speeds on my service.
Downloads does not work, iOS updates can't be done and even viewing youtube has become a total displeasure.
Is there shaping done on my account in such a way that the download heaven seems more like download hell? And that is general browsing as well?
If this is the face of things, I want to cancel my account with immediate effect as I had a very crappy experience with Afrihost and now with OpenWeb.
And I can't even get emails when connected to your account, and team viewer can connect to incoming or outgoing services
The reply...
Hi,
Please follow the process below to ensure the account is cancelled:
To confirm the cancellation, and for your cancellation reference number (which is confirmation of your cancellation request), please email your request to [email protected]
NB: This must be done on a new email, please do not forward any emails or copy in other department
Kindly note:
Only Cancellations that originate from the registered account holder will be successful.
In your cancellation request email, please include the following information:
Name and Surname:
OW Number:
ID Number:
ADSL Username being cancelled:
As per Section 8 of Openwebs 'terms' we require one (1) calendar month’s notice.
http://openweb.co.za/terms-conditions/
Regards,
Robert Cape
Advanced Technical Support
OpenWeb.co.za
biometrics
Honorary Master
- Joined
- Aug 7, 2003
- Messages
- 71,856
- Reaction score
- 2,239
Advanced technical support right there. Awesome. Cape is a surname, you learn something new every day.
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biometrics
Honorary Master
- Joined
- Aug 7, 2003
- Messages
- 71,856
- Reaction score
- 2,239
Off topic, but interesting:
CAPS LOCK
Executive Member
With the cancellation procedure attached as their reply, it merely confirms to you that they are indeed acknowledging that "THE FACE OF THINGS"..is a crappy service.
EDIT: the latest myBB ADSL feedback result also attests to the above...
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