The Truth behind MWEB's uncapped

Technically there is no such thing as uncapped. You are capped by the thoughput of your line. You are capped even further by your ISPs available bandwidth to wherever you are downloading from. Then you are capped even further by congestion on your ISPs network. Is all semantics.
 
MadMailMan said:
Technically there is no such thing as uncapped. You are capped by the thoughput of your line. You are capped even further by your ISPs available bandwidth to wherever you are downloading from. Then you are capped even further by congestion on your ISPs network. Is all semantics.
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+1
 
gdiza said:
Okay, so here is how I see it.

MWEB shape the hell outta people during the day and evening for as long as possible.

Okay, so according to my logging (FACTS being delivered here - not guessing and such)
Speeds start GRADUALLY increasing from 1am (100KB/s), with 200KB at about 3am and at 6am, you getting 400KB/s (on a 4MB line) so if I left my connection going all day, I'd do about ±10GB

typicalmwebusage.jpg


Now, today, I had a chat with MWEB (they called me) to explain why I get slow
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That's almost exactly the same curve my graphs show on OW IS uncapped 4096.
 
gdiza - you do realise that by providing that graph you show you are breaking the T&Cs about non-attended downloads?

nothing that is happening to your account is contrary to the T&Cs you signed.

i would classify nether as a hater or a lover, just a person who had realistic expectations about the product given the T&Cs. That said I have noticed they seem to be even heavier on the shaping the last two days. which is disappointing.

edit: would love it if they implemented the shaping speeds you propose.
 
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It seems that MWeb is treading a fine line at the moment. Their T&C are phrased -- obviously -- in such a way that they can shape what they want as much as they want whenever they want for as long as they want. However, shape too heavily and you'll lose customers. Shape too lightly and browsing and email performance decreases.
 
semaphore said:
err now i hate the shaping on the home accounts, but i did well over 300GB last month, however this month the service has been terrible so far.
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After reading the first bit of your response, I was going to complete the second bit, but you beat me to it.
 
gdiza said:
I CHALLENGE SOMEONE TO FIND A WAY TO USE HTTP AS A WAY OF DOWNLOADING!
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gdiza said:
Something that is not EXCEPTIONALLY complicated, I know a few of them but they all complicated.
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So first you challenge somebody to find a way, and then you go on to say that you know of a few ways but they're too complicated?

IMO they were upfront about what to expect. If you want to work around it then you'll to put in some effort. I too know of a few workarounds which I use, so is it really so hard to spend half an hour queuing up your downloads and leave it running overnight? I can easily get 1.8GB per night on a 512k line, leaving it running 10pm-8am. That's pretty much full speed.

I personally have no sympathy for people who moan about things being too complicated, especially if they're too lazy to learn how it works, and that after being made aware of what to expect from the service.
 
These threads that claim Mweb and Co have limited amounts of GBs per month and ration them out are beyond ridiculous...but I suppose that's what growing up in a capped culture does to your mindset. Mweb purchase throughput and NOT cap. Thus they will never provision the amount of data transferred per month but rather the speed at which it is transmitted at any given time at a total on your network. (Which is why priority based shaping sounds like a really good idea on paper)

Most Isps in the world work like this and all of the bigger players in SA as well.

And Navoca1ne, there is nothing wrong with Digichilli at the moment. Take some time to read the DC thread before making accusations. People on DC (myself included) seem to be the only ones not bitching about poor service as of late, because we couldn't be happier with what we're getting.
 
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gdiza said:
-snip-

The guy kept on stressing "the bandwidth is given on 'availability' " and MWEB "buy bandwidth as often as needed" this lead me to think the following;

So... let's think about it;

MWEB work out that they'll need XXX for the month of "insert whatever month here" but... now it gets a bit more interesting.

If they limit (and really limit us) say to 10KB/s (let's say anything from 10KB to 20KB) then open up the ports early in the morning, they'll need XXX amount.

So they only purchase XXX amount and have to stick to that.

They clearly don't want to buy more bandwidth so this, the truth is as follows;

-snip-
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Anyone who believes that any ISP buys a certain amount of GB for a month and then has to ration it towards the end of the month is displaying a staggering amount of ignorance about how the ISP business works.

At that point I stopped reading.

MWeb have ALWAYS stated that protocols would be shaped, ESPECIALLY during the day and early evening.

I for one am getting a LOT more for my money than I was 2 months ago, and I am very happy with the service.

There may be other issues (such as latency and other problems for gamers, which MWeb should probably address), but shaping is a fact of life and it's not going to go away soon - unless you pay for unshaped, which costs a LOT more.
 
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DuckieZA said:
Anyone who believes that any ISP buys a certain amount of GB for a month and then has to ration it towards the end of the month is displaying a staggering amount of ignorance about how the ISP business works.

At that point I stopped reading.

MWeb have ALWAYS stated that protocols would be shaped, ESPECIALLY during the day and early evening.

I for one am getting a LOT more for my money than I was 2 months ago, and I am very happy with the service.

There may be other issues (such as latency and other problems for gamers, which MWeb should probably address), but shaping is a fact of life and it's not going to go away soon - unless you pay for unshaped, which costs a LOT more.
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Telkom has always been shaped, but we have never seen it done so aggressively and unpredictably as we have with Mweb. They may as well call it throttling, because the effect is the same.
 
Tanya35 said:
Telkom has always been shaped, but we have never seen it done so aggressively and unpredictably as we have with Mweb. They may as well call it throttling, because the effect is the same.
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telkom users pay per gb, so they're not downloading the internet 24x7, hence telkom's network is not as saturated. i'll bet that if telkom started offering uncapped, you'd see the same. the sooner people stop being greedy and trying to download the entire pirate bay in one month, the sooner everything will be better for everyone.
 
Fudzy said:
Exactly, I think it's unfair to blame Mweb for giving business time priority. I'm pretty sure that make a lot more money from the corporate clients than from the überleechers.
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That's what it boils down to though in most cases (money) with Mweb which was why everyone shunned them before, hell I'm all over this Mweb account at the moment. *guess we could talk about sunshine & flowers*

So odd though just under two years back local uncapped wasn't feasible for them now international is, surely we should have free local accounts now ;)

I'm off to download some sunshine :wtf:
 
Snekko said:
That's what it boils down to though in most cases (money) with Mweb which was why everyone shunned them before, hell I'm all over this Mweb account at the moment. *guess we could talk about sunshine & flowers*

So odd though just under two years back local uncapped wasn't feasible for them now international is, surely we should have free local accounts now ;)

I'm off to download some sunshine :wtf:
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This sort of attitude is fine and dandy but I have read many a negative word said about other uncapped offerings that apply shaping to their accounts... so why should there be silence about MWeb? I fully understand shaping during business hours but please feel free to explain to me how many businesses are open at 11pm at night. Why is there still shaping at this time?

Or is the truth that these selfish idiots who are finding "work arounds" for http downloads are affecting the rest of us? After all MWeb assures us that, depending on demand, they will prioritise email and http. Now if self-centred individuals are downloading non-stop via http then MWeb will assume there is demand for browsing at 1am and will shape! Perhaps this explains why some people are so gleefully happy while others moan.
 
Mike Hoxbig said:
So first you challenge somebody to find a way, and then you go on to say that you know of a few ways but they're too complicated?

IMO they were upfront about what to expect. If you want to work around it then you'll to put in some effort. I too know of a few workarounds which I use, so is it really so hard to spend half an hour queuing up your downloads and leave it running overnight? I can easily get 1.8GB per night on a 512k line, leaving it running 10pm-8am. That's pretty much full speed.

I personally have no sympathy for people who moan about things being too complicated, especially if they're too lazy to learn how it works, and that after being made aware of what to expect from the service.
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I dont believe they have been up front about shaping, reason being last month shaping was not so hectic, at 11 i would be getting 200kB/s this morning at 3am (when i got home from work), i saw my line crawling at 60kB/s, its just getting worse and worse.
 
News was going at 80KB/s exactly at 8am, 10KB. Go **** Yourself mweb.
 
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