NeonNinja
Neon Resident
So bought brother phone with micro sim, he is on MTN. Sim is Telkom Mobile. How do we port so that he uses his MTN number/network with the sim?
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Oh wait, I got confused. Wait to maintain MTN number but move to Telkom Mobile. Guess there's no other option.
Its something you should have mentioned to the TM staff when you bought it.
They have probably already issued you a TM number.
If its a contract then you are mostly stuck, if its prepaid then use up the airtime and get a new sim and tell them you want to port.
Its something you should have mentioned to the TM staff when you bought it.
They have probably already issued you a TM number.
If its a contract then you are mostly stuck, if its prepaid then use up the airtime and get a new sim and tell them you want to port.
Ok here's the process:
- Have MTN number on prepaid
- Go to a TM store, and say you want to port your prepaid MTN number to your TM sim
- They will send an SMS to your MTN number with a pin which you give to them
- After they have requested it, it should take effect within 48 hours
The above process is how it is supposed to work. I sincerely hope it does work like that for you otherwise you might have to make some missions with PM's to the TM rep. But try that first.