Ticket JXE-123-36287

[Blade134]

@Afrigirl @AfriGuy @AfriNatic

Please see ticket details and please assist.
I need to connect to a device on the 169.1.x.x ip range from my home. My IP changes every 4 days and I get either a 169.0.x.x IP or 169.1.x.x IP.
I used to have no issues until 2 weeks ago when we had that outage.

It seems now routing between the 2 subnets don't work anymore.

Can you please assist to get it fixed.
Your 1st line support wants to sell me a static IP to fix it, but this is a routing issue between the 2 subnets

Thanks

 

[Afrigirl]

@Afrigirl @AfriGuy @AfriNatic

Please see ticket details and please assist.
I need to connect to a device on the 169.1.x.x ip range from my home. My IP changes every 4 days and I get either a 169.0.x.x IP or 169.1.x.x IP.
I used to have no issues until 2 weeks ago when we had that outage.

It seems now routing between the 2 subnets don't work anymore.

Can you please assist to get it fixed.
Your 1st line support wants to sell me a static IP to fix it, but this is a routing issue between the 2 subnets

Thanks

Hi.

Please drop me a PM with the following so we can check.
Source IP
Destination IP
Protocol
Port
Expected response
Observed response.