TopTV Bugs and Peeves

[URL=http://www.techsmart.co.za/features/news/TopTV_on_its_way_up.html

toptv interview
 
Interview did not say to much I don't already know.

I will give them till the end of the year, If they still entertain me then I'll keep TopTV.
 
McCrazieGoalz said:
I have got the exact same problem.

I wrote an email to their complaints department on Tuesday to let then know that Current TV cuts out every 15 minutes or so and they told me that the problem is with my system and that they checked the system on their side and there is absolutely nothing wrong. They then asked me to call the installer who did my installation to check the connection for me. However, I will not do this because I know for sure that it is not an installation problem. Besides, the installer will probably ask a call out fee especially if they find out that it is not their workmanship that is the problem.

Wednesday evening and last night, even this morning, I experienced what you are referring to as 'jitter problems'. Nice way of describing it because that is exactly what it is. One minute the channels are all on, the next minute you have to search to find a channel that is on.
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Same thing is happening to me.
When it occurs i have to just wait until the problem goes away, it can really drive a person nuts missing the last 5 minutes of your favorite show.
 
Can't get any channels on TopTV from this morning in Durbs. Just says set top box unable to detect signal.
 
Could be your dish, but...

Fox1 said:
Can't get any channels on TopTV from this morning in Durbs. Just says set top box unable to detect signal.
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Well. If the problem developed suddenly with no reason to suspect any factor causing it, then it is probably the TopTV people doing their thing.

In my opinion, it could be that they are testing the capabilities of their system, perhaps loading the new channels and what not onto the system.

It is only once that I saw a message on the screen saying something to the effect of "we are working on the system and apologise for the lack of picture and sound". Otherwise, I just wait for the blank screen to blow over.

I do not think there is anything wrong with your decoder or dish. Wait it out a couple of minutes or a few hours. Call the call centre and clarify the matter with them if it persists. Don't rush to call the installer.

I had problems a few days ago. Without doing anything at all, everything is 100% in order again.
 
Ive been experiencing a lot of problems lately with my decoder, it will perhaps twice in every 2day lose signal. it is irritating i must say :mad:

and to be honest, i didnt really think that i would be sayin this, but I must confess i am no longer enjoying Toptv. thinking of cancelling it, i have not been findingany thing to watch cause every where i turn is repeats, repeats, repeats and more repeats :confused:

my daily routine for tv is like this.
17h00 - 18h00 Magic Music TV
18h30-19H00 Isidingo
19H00 - 20h30 ( used to be my movie slot on Top Movies 1 or Top Movies 24) but now it all been replace by watching news @ Etv and & SABC
20H30 - 21h00 Its My Favorite Show of all time Family Guy

The only reason I still have toptv is because of Family Guy, despite that I've had enough of it.
 
McCrazieGoalz said:
Well. If the problem developed suddenly with no reason to suspect any factor causing it, then it is probably the TopTV people doing their thing.

In my opinion, it could be that they are testing the capabilities of their system, perhaps loading the new channels and what not onto the system.

It is only once that I saw a message on the screen saying something to the effect of "we are working on the system and apologise for the lack of picture and sound". Otherwise, I just wait for the blank screen to blow over.

I do not think there is anything wrong with your decoder or dish. Wait it out a couple of minutes or a few hours. Call the call centre and clarify the matter with them if it persists. Don't rush to call the installer.

I had problems a few days ago. Without doing anything at all, everything is 100% in order again.
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Thanks. That's what it was i think because the problem sorted itself out by 16h00.
 
rimmington said:
Yesterday, wifey, son and I sat down as a family for a change to eat dinner at 19h00 abandoning our regular viewing (the 7 o'clock news) to watch it. Five minutes into the episode, everything was looking oh so very familiar. Too familiar. I told my wife that we had watched this episode two weeks ago. She told me I'm nuts - I told her they are repeating already and she said lets see maybe thats how the episode goes, maybe its a flush back. Still not convinced or rather - still not believing our eyes we kept on watching hoping that it was really a flush back.

After 15 minutes we gave up and went back to our regular viewing (the news) only to catch that last few bits of it of any importance anyway.

I am totally livid. I have been a loyal customer and being treated like this is really insulting.

TopTV if you are not careful you are going to loose everyone from the first three months. I'm already on R99/mth. You are leaving me with no option but to cancel if this continues.
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Totally agree. I really thought that they would take more care compiling their flagship channel TopONE. They have made a total mess of all their other brands, TopCrime (insulting), Tophistory and TopExplore which are alll content poor and repeated way too often. I think they have repeated the 3rd Reich episodes on TopHistory close to 20-30 times over the last 3 months. It shows a lack of expertise in compiling these channels and sourcing compelling new material. The amount of rubbish Dubbed German and Spanish shows over all their branded channels is really scrapping the bottom of barrel. (Lalola on TopOne and the junk on TopCrime)
They should pouch the experts from Mnet with $$$ to join them and compile their channels. It is very insulting and their blase and nonchalant attitude to my personal compaints put me right off. Please complain and write lots of e-mails to them. Bug them on all their contact e-mails, website, hellopeter and every public domain. They have to get the message. They cannot be that deaf.[/QUOTE]

Top tv sucks. it started out ok. but lately they repeat stuff every two weeks. going to cancel them
 
Does anyone know when/if TopTv will include the season and episode on their TV guide?
 
Downgraded my subscription, the only channel i watch is fox (although i have seen all those series before, it kinda fills the evening with something entertaining..)

Probably going to move to DSTV soon, need sport and a movie channel that doesnt thow the screaming room a bajillion frikken times
 
TopTV's silence on new channels is deafening.

Its 27 September.

Three days before October (the month when new channels are supposed to start).

With a promise of 14 new channels one would have expected them to at least dropped something to a journalist or to a mybb writer hinting us on what to expect.

I cannot take it.

Any news about the channels apart from what we already know?

Anyone?
 
McCrazieGoalz said:
TopTV's silence on new channels is deafening.

Its 27 September.

Three days before October (the month when new channels are supposed to start).

With a promise of 14 new channels one would have expected them to at least dropped something to a journalist or to a mybb writer hinting us on what to expect.

I cannot take it.

Any news about the channels apart from what we already know?

Anyone?
Click to expand...

I suspect TopTV might be adding NatGeo Adventure, BigTV, TeleToons - those three are on the MYTv bouquet, although I see BigTv has replaced Teletoons.
I just hope it is something worthwhile. Bought my decoder last week and still waiting for installation.
 
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McCrazieGoalz said:
With a promise of 14 new channels one would have expected them to at least dropped something to a journalist or to a mybb writer hinting us on what to expect.
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They'd promised 14 new channels? I thought it was only 4 or 5, does anyone have a link to an article where they say how many channels they'll be adding?
... I don't want to get my hopes up without seeing it in writing somewhere ;)
 
psainsbury said:
They'd promised 14 new channels? I thought it was only 4 or 5, does anyone have a link to an article where they say how many channels they'll be adding?
... I don't want to get my hopes up without seeing it in writing somewhere ;)
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Read on Channel24 website - www.channel24.co.za/TV/Articles/TopTV-FAQ-20100430 that they will be "adding 15 new channels to their offering within the next 6 months" - this was posted 1 May 2010.
 
Their repeats are getting getting more and more intense.I got Twiki comin out of my ass.Bidibidibibidi.
 
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