TopTV - The total costs

tiger001 said:
I have Been with Dstv for 11years never have I had a problem
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I wouldn't say it was a problem ... rather giving us no choice. Especially in SA. Howcome there are other packages in ROA ... ROA had BBCE on their compact etc etc. If they gave us a little more room for choice then they really wouldn't need to worry about TOp TV and trying to beef up their packages!
 
tiger001 said:
I have Been with Dstv for 11years never have I had a problem
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yeah 11 years yet on the 1st you already wanted to switch over. Plus how long have Mnet and DStv been going ? Ages.They probably had problems too in the beginning.
TopTv no yet a week old!
 
I must admit that I've also never had problems with DSTV. Their response times are always pretty good.
But it's an unfair comparison. They've had years to grow their infrastructure along with the demand.
TopTV sold 50,000 units in about 6 hours. That's about 5 decoders every 2 seconds.
I don't think Multichoice have EVER had to deal with that kind of demand.
 
I am not Switching? Iintendl run both,Dstv & Toptv (Dstv for the sport channels)
 
Kheiron said:
I must admit that I've also never had problems with DSTV. Their response times are always pretty good.
But it's an unfair comparison. They've had years to grow their infrastructure along with the demand.
TopTV sold 50,000 units in about 6 hours. That's about 5 decoders every 2 seconds.
I don't think Multichoice have EVER had to deal with that kind of demand.
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Nope I don't think they ever did.It also goes to show that DSTV be ignoring their market.With demand and a little competition our viewing choice on either network should only get better.
 
Let's just hope TopTV have the infrastructure to support the 50,000 units. I'm amazed that actually happened as I haven't heard of it other than on this forum. I'll move over when they bring in an HD offering, my investment in HD PVRs and quad LNBs etc are still under a year so I'd like to enjoy it a bit longer.
 
Fudzy said:
Let's just hope TopTV have the infrastructure to support the 50,000 units. I'm amazed that actually happened as I haven't heard of it other than on this forum. I'll move over when they bring in an HD offering, my investment in HD PVRs and quad LNBs etc are still under a year so I'd like to enjoy it a bit longer.
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well at least with digital satellite tv it's not like a cell network you only broadcasting so you have no load on the system no matter the number of units.
Since they got FOX Entertainment I am sure HD not far off as most of the shows on Fox also play in HD.
* I don't mean on TopTV yet*
 
GforceD said:
well at least with digital satellite tv it's not like a cell network you only broadcasting so you have no load on the system no matter the number of units.
Since they got FOX Entertainment I am sure HD not far off as most of the shows on Fox also play in HD.
* I don't mean on TopTV yet*
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Yes but you still need the call centres, account systems and subscription managers to manage 50,000 new users. And I'm sure TOPtv will support HD in the future, does the current decoder have HD facilities? Like HDMI ports etc?
 
Fudzy said:
Yes but you still need the call centres, account systems and subscription managers to manage 50,000 new users. And I'm sure TOPtv will support HD in the future, does the current decoder have HD facilities? Like HDMI ports etc?
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The current decoder will not support HD but it doesn't make sense to release expensive hardware for something you're not yet offering.
 
Kheiron said:
The current decoder will not support HD but it doesn't make sense to release expensive hardware for something you're not yet offering.
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Agreed I hope they one up DSTv by buying back SD decoders when they do bring out HD.
 
I left messages on Saturday, Sunday, Monday morning I got through gave all my details and was given an account number paid R249 into Top TV Account (Standard Bank) my smart card has sill not be activated left another message this afternoon yet to have a return call.
3 days and still waiting!!!! for a return call
My dish instillation was done Sunday morning still waiting for Top TV to respond

mmmmmmm,i don't think they are walking the walk.....nor talking the talk....
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tiger001 said:
I left messages on Saturday, Sunday, Monday morning I got through gave all my details and was given an account number paid R249 into Top TV Account (Standard Bank) my smart card has sill not be activated left another message this afternoon yet to have a return call.
3 days and still waiting!!!! for a return call
My dish instillation was done Sunday morning still waiting for Top TV to respond

mmmmmmm,i don't think they are walking the walk.....nor talking the talk....
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Is the card in the machine? It has to receive a code from their call-centre. It should take a few minutes to send, depending on demand.
 
yes it is in the machine and displays
This card is not authorized [6]
 
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Please note that "getting your account details" does NOT mean your card has been activated. That's a completely separate call you have to make to them.
 
tiger001 said:
how do I activate my smart card?? have an account and paid R249 this morning in to Toptv account
I get error 6, dish is installed
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Please call the contact centre on 08600 86788 and they will assist you with the activation.
 
And waste another day on the phone for nothing??? I don't think so,I have given up with this crowd will not waste another second of my time
I will stick with DSTV

Top TV has been a waste of my good time and I am R748 out of pocket !!!!
 
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4 days? it not even been 4 days? and you crying about it.If I had gotten around to spending 700 buck I sure as hell would stick around long enough to see what it was all about.
 
I just don't have the time to waste on incompetent suppliers
They have been paid a month in advance R249 and they cant supply the service !!!!!
I have done what is required from my side or am i missing something??
 
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And waste another day on the phone for nothing??? I don't think so,I have given up with this crowd will not waste another second of my time
I will stick with DSTV

Top TV has been a waste of my good time and I am R748 out of pocket !!!!
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tiger001 said:
I just don't have the time to waste on incompetent suppliers
They have been paid a month in advance R249 and they cant supply the service !!!!!
I have done what is required from my side or am i missing something??
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Oi vey Oi Vey....... you did all this trouble just to throw in the towel at the last mile?


Where are you situated? I will organize one of the forum members that could not get a decoder to come and fetch it from you for free since you dont want it any longer and have paid the fees.

Lots of people will do the trouble of driving to your house and collect. You dont even have to do a thing.



I dare you to take me up on my offer and tell us in which area you live so we can see who would be able to come and fetch the paid decoder !!!
 
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