TRL Technologies

TRLTech Management said:
Hi kilobits,

All the contact details are available on our website but it as follow:

Office number: 087 571 3165 (Available Monday to Friday from 8am to 5pm, excluding public holidays)
24/7 Helpdesk, Accounts & Support: Kindly send an e-mail to [email protected] after which you will receive a ticket number.

In the event that your query is not resolved, kindly e-mail our management team at: [email protected] (please include the ticket number)
Click to expand...

And a physical address ?
 
xrapidx said:
That looks like blackmail...

Get your bank to reverse the funds.
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Hi xrapidx,

During signup crysis signed up under his own name, while providing banking details of his mother.
We were not aware of this as the debit order mandate was also completed and signed under his name.
For security reasons, we forwarded a letter to crysis that he and his mother needs to sign, after which we will verify the information.
 
TRLTech Management said:
Hi xrapidx,

During signup crysis signed up under his own name, while providing banking details of his mother.
We were not aware of this as the debit order mandate was also completed and signed under his name.
For security reasons, we forwarded a letter to crysis that he and his mother needs to sign, after which we will verify the information.
Click to expand...

This is black mail:

- Acknowledgement to remove the entire thread on the mentioned public internet forum within 24 hours after the refund has cleared in the specified bank account
- Acknowledgement to remove any other posts published about the matter, irrespective of the medium used.

You cannot illegally hold on to funds which are not yours because you are unhappy about bad publicity which, by the looks of it, you rightly deserve. (i.e. only return the funds under these conditions)

Must of missed it when it became the norm to hold ex-customers ransom.
 
Last edited:
xrapidx said:
This is black mail:

- Acknowledgement to remove the entire thread on the mentioned public internet forum within 24 hours after the refund has cleared in the specified bank account
- Acknowledgement to remove any other posts published about the matter, irrespective of the medium used.

You cannot illegally hold on to funds which are not yours because you are unhappy about bad publicity which, by the looks of it, you rightly deserve. (i.e. only return the funds under these conditions)

Must of missed it when it became the norm to hold ex-customers ransom.
Click to expand...

Hi xrapidx,

I can assure you that we do not hold ex-customers ransom.
Once we have received the verification results, we will proceed to refund crysis as agreed with him.
 
TRLTech Management said:
Hi xrapidx,

I can assure you that we do not hold ex-customers ransom.
Once we have received the verification results, we will proceed to refund crysis as agreed with him.
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You do not NEED the results...

You need his Account number (which you already have from the cancellation letter), and a bank account to return the funds to (which you also have from debiting the account).... illegally holding onto the funds and then requesting enough information to screw your ex-customer is not on.
 
TRLTech Management said:
Hi xrapidx,

I can assure you that we do not hold ex-customers ransom.
Once we have received the verification results, we will proceed to refund crysis as agreed with him.
Click to expand...

So what is this?

In order to proceed, we require letter which is signed by you and Mrs T##### ######, containing the following details and confirmations:

- Banking details you would like us to use for the refund
- Acknowledgement to remove the entire thread on the mentioned public internet forum within 24 hours after the refund has cleared in the specified bank account
- Acknowledgement to remove any other posts published about the matter, irrespective of the medium used
Click to expand...

...pure black mail - unless you didn't send that email as claimed.
 
In order to proceed, we require letter which is signed by you and Mrs T##### ######, containing the following details and confirmations:

- Banking details you would like us to use for the refund
- Acknowledgement to remove the entire thread on the mentioned public internet forum within 24 hours after the refund has cleared in the specified bank account
- Acknowledgement to remove any other posts published about the matter, irrespective of the medium used
Click to expand...

cant believe what im reading in this thread
 
In order to proceed, we require letter which is signed by you and Mrs T##### ######, containing the following details and confirmations:

- Banking details you would like us to use for the refund
- Acknowledgement to remove the entire thread on the mentioned public internet forum within 24 hours after the refund has cleared in the specified bank account
- Acknowledgement to remove any other posts published about the matter, irrespective of the medium used
Click to expand...

Tsk Tsk... indeed, unbelievable.

What is TRL's physical address ??
 
TRLTech Management said:
Hi xrapidx,

We have an agreement with crysis and I cannot comment any further on the matter.
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crysis - if I were you - I wouldn't agree to those terms - let the consumer commission handle it - set up a site with the threat, hellopeter, try get your bank involved, send them prove of cancellation, etc.
 
xrapidx said:
crysis - if I were you - I wouldn't agree to those terms - let the consumer commission handle it - set up a site with the threat, hellopeter, try get your bank involved, send them prove of cancellation, etc.
Click to expand...

I fully agree with xrapidx on this one.

Do NOT agree to the terms.. they're BS of the highest order.

Go to your bank, get all the debit orders from the cancellation date reversed.. provide proof of cancellation.... etc etc...
 
These TRLTech people are lower than snake schit! What you guys are doing is nothing but blackmail.

They've obviously not hear of the Streisand effect...
 
ponder said:
These TRLTech people are lower than snake schit! What you guys are doing is nothing but blackmail.

They've obviously not hear of the Streisand effect...
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Not people, person, TRL is a one-man-band.
 
I recon its a good time to dump the thread contents and upload it elsewhere for archiving purposes.
 
kilobits said:
Not people, person, TRL is a one-man-band.
Click to expand...

Well at least they can't hide their crap from people https://www.google.co.za/webhp?sour....r_gc.r_pw.r_cp.r_qf.,cf.osb&biw=1370&bih=862

Just look at the results, keep it up and the complaints will be hit #1 before the actual company.

We need to DIGG this and spread the news as far and wide as possible. While we are at it we should get the owners full details and spread it as well, he deserves whatever schit he gets.
 
ponder said:
Well at least they can't hide their crap from people https://www.google.co.za/webhp?sour....r_gc.r_pw.r_cp.r_qf.,cf.osb&biw=1370&bih=862

Just look at the results, keep it up and the complaints will be hit #1 before the actual company.

We need to DIGG this and spread the news as far and wide as possible. While we are at it we should get the owners full details and spread it as well, he deserves whatever schit he gets.
Click to expand...

Hi ponder,

Are you a client or have you been a client of us in the past?
 
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