Trouble with Frogfoot Installation

Atanu

New Member
Joined
Nov 27, 2021
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I have ordered for a Frogfoot fibre connection on 20th October via Afrihost. I was informed from Afrihost that Frogfoot would contact me within 3 weeks of time. It is already a month passed, they have not contacted me yet for a single time. I am repeatedly contacting Afrihost customer executive officers, almost daily, but apparently they are saying that they can't help me on this issue.

I badly need fibre connection for working from home. It's really a nightmare I am passing through. Don't know I'll get the connection at all! The situation is really frustrating!
 
Hi,

Sorry for the issues you have been experiencing with your install.

Can you send me a private message with your details so I can assist?
 
I have ordered for a Frogfoot fibre connection on 20th October via Afrihost. I was informed from Afrihost that Frogfoot would contact me within 3 weeks of time. It is already a month passed, they have not contacted me yet for a single time. I am repeatedly contacting Afrihost customer executive officers, almost daily, but apparently they are saying that they can't help me on this issue.

I badly need fibre connection for working from home. It's really a nightmare I am passing through. Don't know I'll get the connection at all! The situation is really frustrating!
Good day. Thank you for your post. Please can you send us a private message with your details in order for us to investigate and advise? Thank you
 
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