TT Connect issues and representation

pinball wizard said:
Don't hold your breath.
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Surprisingly enough I got a call back from the operations manager. Apparently they wanna put in new equipment to see if that's the probleM? But they gonna test my line tomorrow and if there's still a problem, they gonna change my line.
 
LLoydizle said:
Surprisingly enough I got a call back from the operations manager. Apparently they wanna put in new equipment to see if that's the probleM? But they gonna test my line tomorrow and if there's still a problem, they gonna change my line.
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Wonder how long i'm going to have to wait for them to replace my faulty equipments.

Love how all 4 network lights are on but only one cable is plugged in

Capture.PNG
 
LLoydizle said:
Surprisingly enough I got a call back from the operations manager. Apparently they wanna put in new equipment to see if that's the probleM? But they gonna test my line tomorrow and if there's still a problem, they gonna change my line.
Click to expand...

roughiain said:
Wonder how long i'm going to have to wait for them to replace my faulty equipments.

Love how all 4 network lights are on but only one cable is plugged in

View attachment 448332
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LLoydizle said:
I would say call TT Connect
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If you ask me nicely via pm, I'll give you said operations manager's cell number.
 
pinball wizard said:
If you ask me nicely via pm, I'll give you said operations manager's cell number.
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If things get worse I will do that, at the moment I'm going to leave it to cool ideas. Skipping them would only sort me out( short term fix ). It does nothing for the problems at TTConnect and there network in Dunvegan(residents on all ISPs are reporting issues). Paul has been very good during the issues with TTConnect.
 
Got connected last night with Cool Ideas, in the Senderwood area.

Here's a Speedtest I did last night (on wifi though, but still good)

http://www.speedtest.net/my-result/i/2166015428

There was a moment where it went down for about a minute and then came back up, but after that it's been flawless. Hoping it stays this way now.
 
I see now I'm in the bedfordview area on Selwyn road they TT Connect did me a big favour by connecting me to dunvegan area cos there is on pop here yet I get drops daily and it's irritating me to the max if been on the phone with afrihost esculate me to critical care and trying to get a hold of vusi in Critical care is like hard! I called TT Connect directly they can't help me since my isp is afrihost!
 
Fodas said:
I see now I'm in the bedfordview area on Selwyn road they TT Connect did me a big favour by connecting me to dunvegan area cos there is on pop here yet I get drops daily and it's irritating me to the max if been on the phone with afrihost esculate me to critical care and trying to get a hold of vusi in Critical care is like hard! I called TT Connect directly they can't help me since my isp is afrihost!
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Welcome to the ping pong game of isp's and TTConnect.
 
Does changing isps help at all or router?
Here I was thinking fibre is supposed to be more stable that dsl my work line 6 meg never drops like my fibre at home!
 
LLoydizle said:
Called up TT Connect today. They sent me a text message saying there was a cable break in the main uplink for Aloe Place :(
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Possible. The complex I heard about is all the way on the other side up against the mall though. Strelitzia.
 
Just spoke to a technician at the POP. So some Unknown company whose laying down Fibre further down the road cut line to our complex while digging... yay...
 
LLoydizle said:
Just spoke to a technician at the POP. So some Unknown company whose laying down Fibre further down the road cut line to our complex while digging... yay...
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Damn! I would imagine thats not a quick thing to fix. I was thinking a fiber setup is quite fragile. If I look at all the boxes in my complex and in the street, all with these tens of tiny strands all over, surely they are so easily damaged. Never mind all the trenching and fiber laying going on all over the show.
 
KillerX said:
Damn! I would imagine thats not a quick thing to fix. I was thinking a fiber setup is quite fragile. If I look at all the boxes in my complex and in the street, all with these tens of tiny strands all over, surely they are so easily damaged. Never mind all the trenching and fiber laying going on all over the show.
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Yeah! What sucks is that I'm off from work due to being ill and the one thing I wanna do is just play some games, which I can't do since they all digital and require an internet connection :(
 
I would love to thank Evotel right now for having staff members who are just reckless and for cutting our Fibre line. Thanks Evotel!
 
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