Uncapped ADSL price cuts from OpenWeb

And only 250 new subscribers at that. Don't see how this was a real price cut at all, but rather just a slutty advertising move on Openweb's part.
 
I signed up end of last month for a 1MB account. Tried it, was not completely happy so asked to cancel a few days later. I now have to give a months calendar notice and worst of all. the account does not even work if I use it :( Plus it was R149 as appose to the new price.
 
NAG - Wesley said:
And only 250 new subscribers at that. Don't see how this was a real price cut at all, but rather just a slutty advertising move on Openweb's part.
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+100 :twisted:

I was pleased to see the 2Mbps pricing is so much better than MWeb's pathetic attempt, but then I saw this is promotional only, NOT a price cut as the heading says.
 
What does "1 concurrent ADSL connection – a feature which is standard for uncapped ADSL products." mean. What If I have a pc, laptop a phone that need to connect via the modem, or do I need a proxy server?
 
LPCPT said:
What does "1 concurrent ADSL connection – a feature which is standard for uncapped ADSL products." mean. What If I have a pc, laptop a phone that need to connect via the modem, or do I need a proxy server?
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I means that you cannot have the account running on more than one DSL modem at a time, eg. use it from the office DSL and use it from your home DSL at the same time.

To add my 5c

I while back I asked nicely to have my account migrated to one on a special, No mention of "New Customers only". They simply moved it, the service was friendly and efficient, and I was moved to the new promotion, no questions asked. I received new login details.

I must say I am really impressed with the level of service I get from both Afrihost and OpenWeb
 
boswald said:
I signed up end of last month for a 1MB account. Tried it, was not completely happy so asked to cancel a few days later. I now have to give a months calendar notice and worst of all. the account does not even work if I use it :( Plus it was R149 as appose to the new price.
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They can't do that can they? It has to run for the duration you're paying for, surely? I moved away from Openweb years ago because of their disastrous billing and seemingly random quality of product. Amazing to see they still haven't got their systems sorted years later.
 
elvis_presley said:
They can't do that can they? It has to run for the duration you're paying for, surely? I moved away from Openweb years ago because of their disastrous billing and seemingly random quality of product. Amazing to see they still haven't got their systems sorted years later.
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Am afraid to say am getting the same treatment from openweb which is rather disappointing, I cancelled end of July and the line deteriorated, since August my so called cancellation month I have had no service at all. Where to go to complain? Clearly these tactics are rather underhanded?

:( and i did like them as a company but now?
 
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