Using PayPal can pay

I am really not impressed with Paypal and their policies.

So I went to the trouble of openeing an account at FNB, getting the necessary plastic and opening a second paypal account. My first one is registered to my house on Mud Island.

I then switched two of our hotspots over to use this paypal account.

I had about R900 worth of transactions go through without any problems when a lady from the uSA logs in, buys R45 worth of bandwidth, browses the internet and stops when her session comes to an end.

While she's logged in and doing her thing I get a "transaction review" email from Paypal. They've taken the money from my paypal account and are holding it in a suspense account while they review the transaction. My options were to provide "proof of postage" of the service I've delivered or lose the money.

Needless to say, despite a number of unanswered emails and two chat sessions with what appear to be robots, I lost the R45 and this person got to browse the interweb for free.

I should have my netcash account sorted and all the hotspots moved over before the event that we can't mention.

Paypal legalise theft.
 
I use PayPal, but where I can avoid using them, I do. This, due to their lack of customer service and near-zero problem resolution assistance.

I had this one Ebay transaction where a seller promised to send me products on three occasions. He was posting the item to me so I waited four weeks each time for something to arrive. In the end I logged a dispute with PayPal and they said the dispute period had passed and that they could do nothing. And this maybe true, but their flat-out reluctance to assist was just poor. This seller is still out there, possibly ripping off other customers too.
 
I signed up with PayPal years ago before they disallowed SA credit cards and used the account without problems to purchase stuff until they decided to suspend my account with funds it because of their new CC policies.
 
I used to pay R90 to have my salary paid to me every month... drove me nuts. I see Nedbank have dropped it to R68. And for what? A phone call to confirm the transfer?
GRRRR.
 
so is this wat south africa has been waiting for? more ppl to get screwed by paypal? Surely service and customer protection would improve now that FNB is running paypal in SA?
 
dasdk said:
so is this wat south africa has been waiting for? more ppl to get screwed by paypal? Surely service and customer protection would improve now that FNB is running paypal in SA?
Click to expand...

Well, at least you can sell goods on ebay now. Perhaps we will see more SA based sellers. GUYS - ITS TIME TO GET OFF BID OR BUY :)
 
I don't have a problem with Paypal. Its amazing how everyone was bitching when we didn't have Paypal, now when we have it,the bitching continues.
 
I have used PayPal for years to buy off EBay without any problems. And I actually don't understand the article - when I pay for something it costs me nothing more than the amount I'm paying to the seller. If the seller has to pay fees to PayPal, that's his problem.

I had an issue a while back where a seller failed to send the goods (dvd box set) and I raised a dispute. PayPal refunded me the money without any problems.

Now I'm able to link my PayPal account to my FNB account and receive money via PayPal too.

What on earth are you all complaining about??
 
TheMightyP said:
I have used PayPal for years to buy off EBay without any problems. And I actually don't understand the article - when I pay for something it costs me nothing more than the amount I'm paying to the seller. If the seller has to pay fees to PayPal, that's his problem.

I had an issue a while back where a seller failed to send the goods (dvd box set) and I raised a dispute. PayPal refunded me the money without any problems.

Now I'm able to link my PayPal account to my FNB account and receive money via PayPal too.

What on earth are you all complaining about??
Click to expand...
We're looking at it from the seller's perspective.
All you (as the purchaser) have to do to get your money back is complain (to PayPal), while there is almost no policy in place (at PayPal) to protect the seller (from a malicious buyer).
 
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davemc said:
We're looking at it from the seller's perspective.
All you have to do to get your money back is complain, while there is almost no policy in place to protect the seller.
Click to expand...

I'm not trying to be difficult, and I have no experience selling using PayPal so I wouldn't know, but how is it a problem for the seller? Surely the seller waits to receive money, then sends whatever it is they've sold?
 
TheMightyP said:
I'm not trying to be difficult, and I have no experience selling using PayPal so I wouldn't know, but how is it a problem for the seller? Surely the seller waits to receive money, then sends whatever it is they've sold?
Click to expand...

Then the buyer turns around and says "I didn't receive the stuff".

Then Paypal opens a dispute and the amount of money that the buyer pays immediately gets removed from the seller's Paypal account. If the seller's already drawn the money to their bank account. Paypal raid the bank account.

The seller then has to prove that the buyer received the goods in order to get his / her money back. Even if the seller does manage to somehow do that, there's still no guaranty that Paypal will return the seller's money.
 
davemc said:
We're looking at it from the seller's perspective.
All you have to do to get your money back is complain, while there is almost no policy in place to protect the seller.
Click to expand...

Let me re-phrase myself,

We're looking at it from the seller's perspective.
All you (as the purchaser) have to do to get your money back is complain (to PayPal), while there is almost no policy in place (at PayPal) to protect the seller (from a malicious buyer).
 
TheMightyP said:
That would be a scumbag thing to do. I guess I'm just gullible in that regard.
Click to expand...

It happens more often than you think and Paypal does not protect us from the scumbags like they should.

The only people who make money out of Paypal, are Paypal.
 
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