Vodacom 3G Data

[TrueTenacity]

Hi there peoples,

Can someone please clairfy something for me...

I have recently gotten a laptop & 3G contract from vodacom and while the laptop is a stuning machine, I do have an issue with the 3G data...

I get a daily sms from vodacom stating that my account is sitting at R159 which is fine... but this morning i see that i have gone a whopping 7mb over my alloted usage and now it is sitting at R409...

How on earth does vodacom arrive at that figure?

 

[Keeper]

roaming perhaps?

 

[VodacomData]

It might be auto updates , new pc's have the auto-updates on be default , so it could be due to this.

 

[morkhans]

If you are sure you are only 7mb over then it sounds more like the bundle you thought you had has not been activated. Maybe pull an itemised bill on v4me or PM VodacomData your number to check.

 

[TrueTenacity]

Pc updated via wi-fi at home... am only 7mb over my data allotment

257.51mb / 250mb...

 

[Iam3G]

257.51mb / 250mb...

Where do you see this?

If it was 7Meg over, your OOB should have been about R14? Not R200 extra.

 

[TrueTenacity]

I sms'd MM to 31050 and it came back saying I have used 257.51mb and have 0.00mb available on my data bundle...

 

[TrueTenacity]

Registered on V4M and it won't let me log in... my account cannot be found... :-(

 

[Iam3G]

I sms'd MM to 31050 and it came back saying I have used 257.51mb and have 0.00mb available on my data bundle...

Because Contract's Data Bundle's aren't updated in Real-Time, you do know that that amount may not be accurate?

When did you send the SMS? Was it this morning?

 

[Iam3G]

Registered on V4M and it won't let me log in... my account cannot be found... :-(

For the past week or 2, after registering on Vodacom4me, the account takes a while to activate. Give it 10 or so minutes.

 

[TrueTenacity]

Because Contract's Data Bundle's aren't updated in Real-Time, you do know that that amount may not be accurate?

When did you send the SMS? Was it this morning?

5 days ago and this morning... same usage...

 

[sean12]

Hi there peoples,

Can someone please clairfy something for me...

I have recently gotten a laptop & 3G contract from vodacom and while the laptop is a stuning machine, I do have an issue with the 3G data...

I get a daily sms from vodacom stating that my account is sitting at R159 which is fine... but this morning i see that i have gone a whopping 7mb over my alloted usage and now it is sitting at R409...

How on earth does vodacom arrive at that figure?

could it be the next months subscription??????

 

[VodacomData]

Registered on V4M and it won't let me log in... my account cannot be found... :-(

Send me your number please

 

[TrueTenacity]

Problem found... 5 days later, vodacom's usage counter is still about 250mb out on usage... will have to resort to managing my own usage...

 

[Iam3G]

5 days ago and this morning... same usage...

Problem found... 5 days later, vodacom's usage counter is still about 250mb out on usage... will have to resort to managing my own usage...

I was going to ask now, did you use it between the 5 days ago and now?

 

[TrueTenacity]

Between whenever this usage was updated and now, i have used an additional 251 mb and that is why the costs are at R409...

Just wish we had access to the same usage data vodacom does, but that would of course be just too efficient...

 

[TrueTenacity]

now if only I could link the data card to my uncapped ADSL...

 

[VodacomData]

Have you considered moving over to topup?

 

[TrueTenacity]

I can't...

Contract came with the laptop and I doubt vodacom is going to let me change it till the laptop is paid for...

 

[VodacomData]

Hi

Check your PM