Vodacom billing shock from Google Play Store

MightyQuin said:
Where? In Playstore? I do not have that option at all.
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Yes.. under payment methods.. For the life of me I cannot remember how I managed to get Vodacom added as a payment method..

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MightyQuin said:
I do not have that option there at all. Maybe you have to request if from Vodacom?
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I do know that I never specifically contacted Vodacom to enable this.. Might be automatically available to add as a payment method for specific contract types..? I am on a top up contract type..
 
Employer is liable to Vodacom for all charges - there is no contractual relationship between the employee and Vodacom. Employee is possibly liable to the Employer for charges however this may be problematic depending on their contract of employment and benefits package.
 
MightyQuin said:
His account wasn't "hacked"...we all know that. His kid was given the phone to play with and you got nailed by Ingame Purchases.
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If a kid got hold of one of your company cell phones would you not be grateful if you were protected by a limit on purchases. Do you have a limit on your credit card, on ATM withdrawals? According to your logic limits are unnecessary. what if your credit card is stolen and suddenly you are liable for massive charges.
 
MetalBasher said:
The employee claims his Google account was hacked. I also think that Vodacom should not put me in this position. I have multiple contracts. Anyone of those employees could put me in the same position. I have no control over the phone 100% of the time. Every new contract or addition to a contract has to be in writing on a company letterhead. Everyone has limits on their phones. Out of bundle charges has being opted out of. YET an employee, be he hacked or not, can incur R48000 charges on my account with no oversight or protection from Vodacom. I'm questioning on this forum whether it's legal and what recourse I have. The employee cannot afford to pay it back anyway.
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How do you link payments from a Google account, to a sim card (phone number)?

I'm wondering now....how easy is it to add your phone number as payment method in the playstore. Wait, let me test.....hope my wife and kids don't try this ****

EDIT: Well this is kaak easy. I just opened my "playstore > tap 3 stripes > payment methods > tap Use Telkom Billing" and it was added automatically. No 2fa or confirmation sms, nothing. This is definitely a serious issue.
 
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MetalBasher said:
If a kid got hold of one of your company cell phones would you not be grateful if you were protected by a limit on purchases. Do you have a limit on your credit card, on ATM withdrawals? According to your logic limits are unnecessary. what if your credit card is stolen and suddenly you are liable for massive charges.
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I take responsibility myself and do not leave it to other institutions.

My cards all have National and International limits set on ALL types of transactions.

If my card is stolen, the thief cannot do anything without a PIN. If a shop allows them to only swipe, without my signiture, the bank is liable, not me.

Secondly, I am grownup and in charge of my devices. My kids do not touch them at all.

And IF they or someone else did, my Google Account asks for passwords when I want to buy something.

So, no...you have made an incorrect assumption re my logic re. "limits being unnecessary..."
 
beans100 said:
How do you link payments from a Google account, to a sim card (phone number)?

I'm wondering now....how easy is it to add your phone number as payment method in the playstore. Wait, let me test.....hope my wife and kids don't try this ****
Click to expand...
You seem to have missed quite a few posts re. this right above yours...
 
MetalBasher said:
If a kid got hold of one of your company cell phones would you not be grateful if you were protected by a limit on purchases. Do you have a limit on your credit card, on ATM withdrawals? According to your logic limits are unnecessary. what if your credit card is stolen and suddenly you are liable for massive charges.
Click to expand...

You’re confusing criminal acts with negligence of an employee. Be very careful also claiming you were hacked etc as the device would be linked to the transaction which I assume was always in the employees possession.
 
beans100 said:
How do you link payments from a Google account, to a sim card (phone number)?

I'm wondering now....how easy is it to add your phone number as payment method in the playstore. Wait, let me test.....hope my wife and kids don't try this ****

EDIT: Well this is kaak easy. I just opened my "playstore > tap 3 stripes > payment methods > tap Use Telkom Billing" and it was added automatically. No 2fa or confirmation sms, nothing. This is definitely a serious issue.
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It appears to be linked to the SIM card itself. I had previously enabled Telkom Billing in the Playstore just for the hello of it. Last week I replaced my SIM and today I go check I see Telkom Billing is no longer available. Couple presses and I have it back up again.
 

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I enabled this yesterday for someone on a Vodacom topup contract. It matched my experience I went through on my own phone with a Vodacom contract. Had to specifically enable it. It is not enabled by default.

It sent a DCB_ASSOCIATION SMS from the SIM to a +278200xxxxx number to verify the SIM and Google asked for my password. It then then asked if I wanted to verify all future purchases (I am paraphrasing here) - YES Please. I suspect that it was enabled in the OP's case at some stage and the option to verify all future purchases was declined and then [something happened].

That [something] could be anything from a rogue app to a kid to ....

I have seen a seemingly rogue app putting through R70 transactions on its own (as claimed by the user, not based on fact - even though there were some indications that it was not user initiated), where this 'always verify transactions with a password' function was not turned on. I helped the user to request a refund with google for every single transaction and Google reversed all the charges without an issue.
 
beans100 said:
How do you link payments from a Google account, to a sim card (phone number)?

I'm wondering now....how easy is it to add your phone number as payment method in the playstore. Wait, let me test.....hope my wife and kids don't try this ****

EDIT: Well this is kaak easy. I just opened my "playstore > tap 3 stripes > payment methods > tap Use Telkom Billing" and it was added automatically. No 2fa or confirmation sms, nothing. This is definitely a serious issue.
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I figured out why mine does not have the option.

My Google Account is set up with my USA postal address...so I can add CC's etc, but my carrier option will obviously no show.
 
MightyQuin said:
I figured out why mine does not have the option.

My Google Account is set up with my USA postal address...so I can add CC's etc, but my carrier option will obviously no show.
Click to expand...

What network are you on? Does all of them support playstore billing? SO far, I only see Telkom and Vodacom people posting, wonder if CellC and MTN can also.
 
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