Vodacom: #EpicFail

Ndanileka said:
I understand the speed cap but 100MB is too little. Sad thing is Vodacom and MTN will always have the power to do things like this because of the brand loyalty most South Africans have.
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Where do you draw the line? Whatever limit is set, it will always be too little for some people.

Anyway I'm glad that this happened - all those smug BB users will finally have to get a phone that doesn't belong half a decade ago :p
 
Mike Hoxbig said:
Where do you draw the line? Whatever limit is set, it will always be too little for some people.
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Don't draw a flipping line. Are we in preschool?
Suspend the abusers, problem resolved.
 
Throttling an already cr4p service? You just lost me as a customer VodaFail, porting as soon as this contract is up.
 
Mike Hoxbig said:
Anyway I'm glad that this happened - all those smug BB users will finally have to get a phone that doesn't belong half a decade ago :p
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I qsa a smug BB user and pretty I'm pretty upset that I have to downgrade now :/

What Android should I look at?
 
Ndanileka said:
Yeah I understand that people will always want more... 500MB to 1GB seems fair to me.
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To you. Not South Africa.

As I said previously. VodaSuck should have thought of their actions before ostracizing the entire country's BB users.
 
Madhawk said:
Vodacom has been an Epic fail for awhile now, nothing new here.

Remember 1GB+1GB promotion, contract data prices, prepaid data prices that cost more on certain packages.

Now Blackberry BIS. What a joke.

Cell C & 8ta FTW!
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the whole point of BIS was the fact that it was uncapped browsing. How can using it be abusing it????
 
teraside said:
When it affects regular subscribers. The abuse factor does not just need to be per Gb or per 100Mb like Vodasuck.
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Yes, and how would they know when regular subscribers are being affected? How would you define 'affected', and how would it be measured? The problem is often localised, and not national - so would regular users have to be affected locally or nationally? What monitoring systems would have to be put in place, how much would this cost, and what ROI can be expected?

The amount of admin outweighs the effort expended, and they'll receiving no monetary benefits in implementing these extended measures to deal with a minority of the subscriber base.
teraside said:
To you. Not South Africa.
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Ok then we'll leave it to you to poll every South African to determine the best way forward.
 
Mike Hoxbig said:
Yes, and how would they know when regular subscribers are being affected? How would you define 'affected', and how would it be measured? The problem is often localised, and not national - so would regular users have to be affected locally or nationally? What monitoring systems would have to be put in place, how much would this cost, and what ROI can be expected?

The amount of admin outweighs the effort expended, and they'll receiving no monetary benefits in implementing these extended measures to deal with a minority of the subscriber base.

Ok then we'll leave it to you to poll every South African to determine the best way forward.
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Thanks for the sarcasm. I won't respond to your posts anymore. I gave you an honest response and if the best reply you have is to be sarcastic I don't have to waste my time with you.
 
Eish, Vodacom is pretty silly to point out that the top 5% of users use 95% of the bandwidth. This is basically a natural law - bandwidth usage follows a power law distribution. No matter how you cap the service, the top few percentile will always use the majority of the resource. So after implementing the cap they should find that nothing has changed in the usage distribution... but that they have a lot fewer customers overall! Well done guys.

In other news, this kind of problem is exactly why I think selling uncapped products is a mistake in the first place. It is guaranteed to end in PR disaster. Just look to the experience of the US wireless networks who all went "backwards" from our perspective.
 
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Double post alert.

To those that don't know. Implementing a cap of 100Mb on all Blackberry subscribers is done with specialized software, which makes it possible for Vodascum to use this exact same software to curb usage on the offending 5% not the 100% subscriber base.

Any decent Administrator will know this.
 
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