Vodacom: #EpicFail

[BinaryJack]

The actual usage is irrelevant when the selling point of the product is that it was supposed to be unlimited.

And this is the point of the entire saga and the reason for all the bitching and moaning.

I have been advised to contact Customer Care regarding my cancellation.

 

[alternate]

And this is the point of the entire saga and the reason for all the bitching and moaning.

I have been advised to contact Customer Care regarding my cancellation.

Please let us know how it goes. I've already used 4 days of data according to VodaCom since about 8:30am today. (15mb)

 

[rwenzori]

Some Numbers

Based on various statements:

Reality is we looked at actual usage and had to decide what % of users we did not want to affect in any way. This came to 98%
and we then looked at their average usage which was just under 100MB/month.

The 2% left chowed nearly half the bandwidth

Vodacom however pointed out that this is only a small portion of their 1.2million BlackBerry user base.

these must be some vaguely realistic numbers -

98% of 1,200,100 = 1,176,000
98% chow 95 MB = 95 * 1176000 = 111,720,000 MB
That is just over more than half the bandwidth, say 55%
There are about 24,000 "abusers" (2% of 1,200,000)
The "abusers" chow 91,407,272 MB
Which equals 3,809 MB on average
The total bandwidth thus is 203,127,272 MB
Which equals 169 MB per user overall

So the 100 MB represents quite a drop in total bandwidth, even if not entirely capped but put on a slow-boat to China connection.

 

[Rouxenator]

It really is not in VodaCom's interest to worry about BB users, they are a bunch of cheapskates anyway.

 

[JerryMungo]

It really is not in VodaCom's interest to worry about BB users, they are a bunch of cheapskates anyway.