Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

[internaut]

I can't connect to turbine.com either. Browser says it can't find the address.
Im using Vista Ultimate and Firefox 3.
WTF

 

[fonoi]

I am using windows xp, ie 7, Firefox and opera, none finds the address. Has been confirmed as a problem by 3 people on this board now and by 2 friends using vodacom.

Worst thing is I pay a subscription to use services on that page and now for a week I cant connect.... Anyway not a whiner , just want it fixed since its been working for me for years.

 

[pkid]

I can't connect to turbine.com either. Browser says it can't find the address.
Im using Vista Ultimate and Firefox 3.
WTF

Hi guys. I am using Chrome, Vista Home Premium SP1 and a Vodacom PPDB. I can access turbine.com. I am in Durban. Could be that the part of the network you are using is broken?

 

[vodacom3g]

I also can't see it. Can someone (probably not in Cpt) resolve the URL and give us the IP to test?

fonoi, it'll help a lot if you update your location.

 

[fonoi]

I am in Bellville Cape town

 

[pkid]

I also can't see it. Can someone (probably not in Cpt) resolve the URL and give us the IP to test?

fonoi, it'll help a lot if you update your location.

Hi

I pinged www.turbine.com and it came back with 206.16.13.71

 

[fonoi]

Also if this helps my two friends who cannot access it using vodacom are in Cape Town also, but in southern Suburbs

 

[vodacom3g]

Also if this helps my two friends who cannot access it using vodacom are in Cape Town also, but in southern Suburbs

Makes sense. I've escalated it.

 

[Colin62]

Hi

I pinged www.turbine.com and it came back with 206.16.13.71

Same results from Hilton, KZN.

 

[ginggs]

I also can't see it. Can someone (probably not in Cpt) resolve the URL and give us the IP to test?

OpenDNS resolves www.turbine.com to 206.16.13.71, you can do it on the command line even in Cape Town, see here.

 

[fonoi]

http://www.yougetsignal.com/tools/visual-tracert/


Proxy trace to
turbine.com
30 hops / 29.5 seconds



1. 41.6.41.196
2. 196.207.40.210
3. 41.0.196.2
4. 196.25.133.14
5. telkom-ipnet.co.za
6. telkom-ipnet.co.za
7. telkom-ipnet.co.za
8. telkom-ipnet.co.za
9. pccwbtn.net
10. 67.17.199.178
11. 64.209.105.25
12. dreamhost.com
13. dreamhost.com
14. dreamhost.com
15. pnap.net
16. pnap.net
17. 12.119.138.65
18. att.net
19. att.net
20. att.net
21. att.net
22. att.net
23. att.net
24. att.net
25. att.net
26. 12.127.5.109
27. attens.net
28. attens.net
29. 12.130.10.69
30. 206.16.13.71

~16,996 miles traveled

Redraw Trace

Unfortunatly, attempting this from cmd line or browser resulst in no results...

 

[vodacom3g]

OpenDNS resolves www.turbine.com to 206.16.13.71, you can do it on the command line even in Cape Town, see here.

Was too lazy to change DNS servers....

 

[fonoi]

ok so now that we know its a cape town dns problem , any idea if it can be fixed in a timely fashion?

 

[vodacom3g]

ok so now that we know its a cape town dns problem , any idea if it can be fixed in a timely fashion?

When last did you test?

 

[vodacom3g]

If you guys get the following error:

Network Error (tcp_error)

A communication error occurred: "Operation timed out"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

Please post the following here:

1) Time
2) Location
3) APN
4) IP addr (do an IPconfig on the cmd-line)

 

[AirWolf]

7:09pm
Port Shepstone
Internet APN

Ping statistics for 66.249.91.147:
Packets: Sent = 207, Received = 120, Lost = 87 (42% loss),
Approximate round trip times in milli-seconds:
Minimum = 279ms, Maximum = 3767ms, Average = 898ms

Windows IP Configuration


PPP adapter Vodacom:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 41.11.190.55
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::200:5efe:41.11.190.55%27
Default Gateway . . . . . . . . . :

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 16:

Connection-specific DNS Suffix . :
Temporary IPv6 Address. . . . . . : 2002:290b:be37::290b:be37
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301

 

[morkhans]

Last night was terribly slow. I frequently experienced blank pages and kept having to click reload. I also kept getting connection interrupted errors when trying to post in the forum.

 

[fonoi]

ok its working great now. thanks for getting it sorted out!

 

[vodacom3g]

ok its working great now. thanks for getting it sorted out!

Cool, now don't break it again!

 

[evolution]

Cool, now don't break it again!

I'm more inclined to ask Vodacom in general to not break its 3G/HSDPA network so often lol.