Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

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Just had my throughput die. Had to disconnect and reconnect to get access again.
 
hi again

Okay this is weird. Last week the whole week and weekend the connection was crap. Then yesterday all of a sudden *poof* lightning fast. Now today back to square one again.

There must be something going on with the voda network?! Any ideas????
 
I had the same problems

Yesterday
Download Speed: 4056 kbps (507 KB/sec transfer rate)
Upload Speed: 1180 kbps (147.5 KB/sec transfer rate)

Today
Download Speed: 524 kbps (65.5 KB/sec transfer rate)
Upload Speed: 219 kbps (27.4 KB/sec transfer rate)

Very inconsistent
 
BioWolfZA said:
Still very bad today. Does no one know why this is going on? Its really irritating :(
Click to expand...

Won't you update your location field?

We've got about a million active broadband users, spread over around 3000 towers all over the country.

These are interconnected with thousands of Telkom links and break out into the internet at 9 different points.

Thus a 'network bad' post will not help at all to try and get any kind of resolution.
 
Looking back now.....I had SO much problems with my E172 modem (mostly DNS not resolving), but never had one problem with my B970 router. Just a better product?
 
Because of this lower speed on my HUAWEI USB modem lately, i've decided to test it against my Nokia 6234 (both VC sims)
This was the result 5 min ago. (PrePaid)

http://www.speakeasy.net/speedtest/
New York
-------------------------------------------------------------------------------
Nokia 6234 speed test 3G

Download Speed: 736 kbps (92 KB/sec transfer rate)
Upload Speed: 53 kbps (6.6 KB/sec transfer rate)
-------------------------------------------------------------------------------
HUAWEI USB modem speed test 3G/HSDPA

Download Speed: 235 kbps (29.4 KB/sec transfer rate)
Upload Speed: 265 kbps (33.1 KB/sec transfer rate)
-------------------------------------------------------------------------------
 
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vodacom3g said:
Won't you update your location field?

We've got about a million active broadband users, spread over around 3000 towers all over the country.

These are interconnected with thousands of Telkom links and break out into the internet at 9 different points.

Thus a 'network bad' post will not help at all to try and get any kind of resolution.
Click to expand...

dude, if you read a couple of posts up i said i am in northcliff, joburg, you even responded to it. :mad:

you think i dont know how many people in different locations use this? thats why i included that, thus your "you are insignificant" post will not help at all to try and get any kind of resolution.
 
My vodacom problems are over!

I have been so frustrated with having to restart windows every now and again when the connection seems to dissapear. The IP connections (session) seems active but IP packets gets no response. 9/10 times using the Dell Vodaphone connect utility or the Vodophone Mobile Connect utility caused the system to "lock up" so it would not see the hardware anymore or say "disconnecting..." for ever and ever.

I have this with different sim cards (even MTN) and different notebooks all over the country. Other people at my company all have the same issues.

I have this with the Huawei and Dell internal modem. 2000, XP & Vista (32 & 64bit)

I have installed the latest version of Ubuntu on my notebook......and immediately recognised my cellular h/w without any questions and asked me if I would like to connect to the internet. There were no setup, configuration, drivers or anything. It just works EVERYTIME. Connect NEVER takes longer than 3 seconds. Disconnect ALWAYS take 2 seconds and always work. Connect ALWAYS work after suspend, hibernate, after 50 connect/disconnect. I just cant break it. So if the Vodacom connection disappear (which now for some reason happen much, much, much less frequently) I click disconnect/connect, 4-5 seconds I am back.


Conclusion

Either Windows and/or VMC sucks

or

Ubuntu is really good


Last when I worked with Linux was redhat 5.1 in 1999. It was a pain for someone who had to get the job done. Ubuntu works really well as a general desktop environment as well. Mark Shuttleworth & Co have impressed me.
 
having similar problem with one of our users...
PC doesn't pick up the modem, need to restart, etc.
http://mybroadband.co.za/vb/showthread.php?t=169213
I'm hoping the new VMC is better.... although, I guess it could be problem somewhere else too,
I personally just don't like VMC software's temperamental issues :) , I rather use MDMA or even MTN Fastlink proggie with VC (and other) sim.
 
I haven't been getting any DNS errors since my last post, nearly two weeks ago. :D

I've noticed recently that the Vodacom's DNS servers now have reverse DNS entries, compare the result from today:
>nslookup www.playboy.com
Server: dnscache1-cba.3g.vodacom.co.za
Address: 196.207.40.167

Non-authoritative answer:
Name: www.playboy.com
Address: 216.163.137.3
Click to expand...
To the one from a few months ago, here, you can now see the name of the DNS server, instead of 'UnKnown'.
 
BioWolfZA said:
dude, if you read a couple of posts up i said i am in northcliff, joburg, you even responded to it. :mad:

you think i dont know how many people in different locations use this? thats why i included that, thus your "you are insignificant" post will not help at all to try and get any kind of resolution.
Click to expand...

Wouldn't it just be so much easier to update the location field in your profile, then expecting someone who deals with hundreds if not thousands of people on a daily basis to remember "... ooohhh... BioWolfZA stays in xyz because he said so on page x of a 4000+ posts thread" ?:rolleyes:.
 
BioWolfZA said:
dude, if you read a couple of posts up i said i am in northcliff, joburg, you even responded to it. :mad:

you think i dont know how many people in different locations use this? thats why i included that, thus your "you are insignificant" post will not help at all to try and get any kind of resolution.
Click to expand...

On this forum there are:

Threads: 142,039
Posts: 2,560,670
Members: 71,083

So you (and me and every other member) represent 0.0014% of the population of this community.

You'll appreciate that while you only have to worry (and remember) about your posts, I need to remember about every one of the ones related to Vodacom. And for someone with no short-term memory at all, it's a bit of a challenge. :rolleyes:

Why not fill in your location field and then you don't have to post it every time?

Actually, I did post a solution to your problem before. Have a read through my 11500 posts above. ;)
 
ginggs said:
I haven't been getting any DNS errors since my last post, nearly two weeks ago. :D

I've noticed recently that the Vodacom's DNS servers now have reverse DNS entries, compare the result from today:

To the one from a few months ago, here, you can now see the name of the DNS server, instead of 'UnKnown'.
Click to expand...

Yup, why it 'broke' at some point is still unclear. But after morks highlighted it, the guys fixed it.

Someone should do a PhD on why IT systems break all be themselves. I suspect it's the missing component of the Grand Unification Theory. :rolleyes:
 
vodacom3g said:
On this forum there are:

Threads: 142,039
Posts: 2,560,670
Members: 71,083

So you (and me and every other member) represent 0.0014% of the population of this community.

You'll appreciate that while you only have to worry (and remember) about your posts, I need to remember about every one of the ones related to Vodacom. And for someone with no short-term memory at all, it's a bit of a challenge. :rolleyes:

Why not fill in your location field and then you don't have to post it every time?

Actually, I did post a solution to your problem before. Have a read through my 11500 posts above. ;)
Click to expand...

Fair enough, point taken. I will update my profile.

But i just feel you could've pointed this out to me by simply asking me to by saying "please update your profile" rather than accompanying it with a whole essay about how many millions of users there are etc etc. If i'm going to be told how insignificant i am on my first query its not very nice, if you see my point. ;) I don't believe i was rude either. And no i haven't found a solution in any of your posts. The connection is good one day bad the next.

Anyway, do you know if there are any problems on my side? (Northcliff, Joburg)
 
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BioWolfZA said:
Fair enough, point taken. I will update my profile.

But i just feel you could've pointed this out to me by simply asking me to by saying "please update your profile" rather than accompanying it with a whole essay about how many millions of users there are etc etc. If i'm going to be told how insignificant i am on my first query its not very nice, if you see my point. ;) I don't believe i was rude either. And no i haven't found a solution in any of your posts. The connection is good one day bad the next.

Anyway, do you know if there are any problems on my side? (Northcliff, Joburg)
Click to expand...

No one is insignificant.

Not aware of any global problem, so it's probably something local to your area or local radio conditions. Will ask. Or rather use the link in my sig and send me the details.

Out of the 11K+ posts I've made over the years, probably the most recurred response is to tell me where someone is and what the details of the problem is (check the template).

You'll be surprised how many PM's I get that reads "I can't work, what's wrong?".

Or "As per my post on the forum, I can't work, what's wrong?".

Eventually it drives you dilly....:)
 
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