Vodacom Service horrible

[jbaillie]

I been on the telephone for 46 to try get hold of a consultant at Vodacom and I called back been another 30 mins and still waiting to speak to a consultant this is the 2nd time today I tried to call this morning I left a message for them to call me back. I challange Vodacom to call me back and give me a resonable explaination why this took so long my cell 0728118031

 

[SYNERGY]

That sentence hurt my eyes.

btw- prepare for spam

 

[ShaunSA]

It's part of their new customer service plan. Make it faster and more convenient... no wait. Maybe they meant slower and more kark then before lol.

PS. I would remove that telephone number

 

[InTheCube]

Perhaps you've hurt their ears like how you've hurt our eyes...

 

[Antonf]

Everything will change for the better today. Their CEO said so on Friday night.

 

[VodacomData]

I been on the telephone for 46 to try get hold of a consultant at Vodacom and I called back been another 30 mins and still waiting to speak to a consultant this is the 2nd time today I tried to call this morning I left a message for them to call me back. I challange Vodacom to call me back and give me a resonable explaination why this took so long my cell 0728118031

What is it that you need assistance with?

 

[TowerGuru]

That sentence hurt my eyes.

btw- prepare for spam

This

 

[xera]

Agreed their service is horrible! I am still getting terrible speeds, years later, I PM'd my details to vodacomdata, but it's all in vain.

Just managed after about an hour of trying to get a speedtest.

I had almost full HSDPA signal, and yet I only get 0.04Mb/s, with 823ms ping.

This is not a once off record bad speedtest, IT IS WHAT I GET DAILY!
Speeds have been going steadily downhill from 2007 till now, where it's as bad as EDGE and just not usable!

http://www.speedtest.net/result/1239570902.png

Vodacom please just do me a huge favour and send a support team here, to fix the tower!