Vodacom suffers network problems

elf_lord_ZC5

Honorary Master
Joined
Jan 3, 2010
Messages
12,223
I have fibre at home so I don't worry much but my contract is with Vodacom so I was annoyed that it did not work.

Annoyed myself, probably bought too much Telkom data, had to go to extra expense, due to Vodacom failure.

But crap happens
 

skeptic_SA

Executive Member
Joined
Apr 16, 2015
Messages
9,468
Hi Bradley

May you please provide me with your email address via PM. Let’s see what we can do for you.

Hey why not? Works for Rain
 

elf_lord_ZC5

Honorary Master
Joined
Jan 3, 2010
Messages
12,223
Vodacom seems to be functioning this morning, will monitor thru the day, hopefully I don't have too many pissed off clients that could not get hold of me.
 

Yskasmetnstoof

Expert Member
Joined
Jul 30, 2019
Messages
1,039
Is Vodacom turning into the new Cell C? How stable and good in MTN? Maybe it's time to move to them. And all praise to pre-paid!
 

BlackStatic

Senior Member
Joined
Apr 2, 2018
Messages
581
Ho-leeee crap that was a huge outage, everything went online at around 12-1 last night...

Parys Telkom seems to rely heavily on Vodacom infrastructure, literally everything was dead, phones, fixed LTE, dsl, the works. So much for redundancy! Scary!

I would REALLY like to see what the root cause for this was, hectic.
 

Cpt Jack Celliers

Active Member
Joined
Aug 27, 2007
Messages
53
I am a new Vodacom Fibre user and have experienced about 4 significant outages this year since getting on the network, so much so that I have had to keep my Telkom LTE subscription for redundancy. In each case I visit the Vodacom website and can find no network status messages. I visit their Twitter feed and just see hundreds of rosy posts complimenting them, but no network status posts. Is it too much to ask a giant like Vodacom to setup a network status domain like this one for Google: https://www.google.com/appsstatus#hl=en&v=status. And to broadcast network status messages from its Twitter feed. So that at least there is communication even if there isn't service.
 

Rickster

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Jul 31, 2012
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Why didnt VC disclose what the issue was instead of just saying its fixed?
 

Anthro

Expert Member
Joined
Jun 13, 2006
Messages
3,560
I am a new Vodacom Fibre user and have experienced about 4 significant outages this year since getting on the network, so much so that I have had to keep my Telkom LTE subscription for redundancy. In each case I visit the Vodacom website and can find no network status messages. I visit their Twitter feed and just see hundreds of rosy posts complimenting them, but no network status posts. Is it too much to ask a giant like Vodacom to setup a network status domain like this one for Google: https://www.google.com/appsstatus#hl=en&v=status. And to broadcast network status messages from its Twitter feed. So that at least there is communication even if there isn't service.
You will find that those types of "Status Page" will only be used by those providers who are happy to brag about their uptime, SA providers have so many outtages I reckon those graphs would not look so good to represent uptime and therefor refute their SLA's should they exist.
 
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