VOX down?

[SAguy]

Colleague of mine is on Vox and his internet is dead.
Even the vox.co.za is dead, and their phonelines - presumably using voip

 

[CPTBoy]

Mine is dead too, just came to ask and saw this thread.

 

[bone_thug]

Same here, vox dead, on Openserve line.

 

[Soul Assassin]

Mine and 2 other people I know as well.

 

[LinuxMan]

Same here

 

[swakop_toe]

Yup, our office and many of my clients on VOX as well.

 

[Lashie130]

And here I am thinking I’m the only one. Tried calling their number but it just goes dead before even ringing.

 

[Daniedj]

Same here. They're no longer on the web probably a BGP issue. No DNS. No Telephony. Probably a bad idea having your support number on the same exchange as your actual service with no fallover.

 

[CPTBoy]

@Vox Customer Service - Anything you can share?

 

[midasza]

Same here. They're no longer on the web probably a BGP issue. No DNS. No Telephony. Probably a bad idea having your support number on the same exchange as your actual service with no fallover.

I have a hundred bucks on infrastructure failure at Teraco.

 

[Electron1]

big outage for Vox it seems

 

[Fulcrum29]

Odd to see it impact their 'entire' business, no redundancy?

 

[Electron1]

Downdetector.co.za:

 

[Daniedj]

Odd to see it impact their 'entire' business, no redundancy?

Agreed. Seems their fail-over failed to fall over unless it fell over with prod too.

 

[Sapphiron]

Odd to see it impact their 'entire' business, no redundancy?

Its what happens when you don't sufficiently invest in redundancies.

For VOIP, you should have two numbers, with the second one being entirely off your network.

 

[Kosmik]

back now

 

[Groggyme]

Down again

 

[SAguy]

@Vox Customer Service - Anything you can share?

They won't respond, no one has internet

 

[irBosOtter]

I can only get to certain sites, anything Google is dead for me though

 

[-=AlteredNeon=-]

Didn't this happen before in the last 2 years where their entire offerings went down ?
If I recall it was over an hour before things started coming alive.