Vox Telecom Fatpipe

anyone else getting constant disconnects from steam games like COD i keep getting kicked from steam servers every 5minutes
 
getafix33 said:
Howdy

I have not used my FatPipe acccount for a few months and the dashboard says I have 250+gb's unused. I have been hassles with my other ISP and decided to use my VOX account again.
I received and email that my I am approaching my monthly usage of 50gb - but I have in excess of 200gb unused.

Doesn't unused data get carried over? If not then why does it say it is available?
Click to expand...

This is a great question. Let me explain:

Your account has a quota (cap) and carry over. The cap is used first, then the carry over. The subscriber management platform sends usage triggers based on cap as you use it. It also includes the amount of carry over that you have left, referenced as Remaining Bandwidth.

I hope this helps...

Regards,
Chris
_____________________________

Chris Van Wie
Solution Architect
Vox Telecom Limited
 
Tinuva said:
It does, but VOX is a bit backwards, they first use up the current month's allocated data, before they let you use the rollover data. Which also makes sense why you got that mail.
Click to expand...

We do this for a few product related configurations. Also if you deplete carry over first or quota first, you end up with the same amount at the end of the month. OCD is bad for UX. :)

Regards,
Chris
_____________________________

Chris Van Wie
Solution Architect
Vox Telecom Limited
 
Anyone know how many connections you're allowed on FatPipe?
 
cvanwie said:
This is a great question. Let me explain:

Your account has a quota (cap) and carry over. The cap is used first, then the carry over. The subscriber management platform sends usage triggers based on cap as you use it. It also includes the amount of carry over that you have left, referenced as Remaining Bandwidth.

I hope this helps...

Regards,
Chris
_____________________________

Chris Van Wie
Solution Architect
Vox Telecom Limited
Click to expand...

Yes it does thanks.
 
Hey Guys, sorry Vox noob here. Is there any shaping and throttling on the VOX capped accounts? I am sick and tired of the same old stupid crap story from AH. What all is needed to switch over to a VOX Fat Pipe Capped account. My line is currently managed by Africrap. 4MB Line. Also what are the costs for a 150GB capped 4mb line with VOX if they manage the line (if this is possible at all) Thanks
 
Type RSA said:
Hey Guys, sorry Vox noob here. Is there any shaping and throttling on the VOX capped accounts? I am sick and tired of the same old stupid crap story from AH. What all is needed to switch over to a VOX Fat Pipe Capped account. My line is currently managed by Africrap. 4MB Line. Also what are the costs for a 150GB capped 4mb line with VOX if they manage the line (if this is possible at all) Thanks
Click to expand...

Hi,

Our Fatpipe service is unshaped to offer you the best experience of the internet.
Costing will be as follows:
150GB Fatpipe ADSL Data: R485 pm
4Mbps Line rental: R299 pm
TOTAL R784 pm
 
Voxy said:
Hi,

Our Fatpipe service is unshaped to offer you the best experience of the internet.
Costing will be as follows:
150GB Fatpipe ADSL Data: R485 pm
4Mbps Line rental: R299 pm
TOTAL R784 pm
Click to expand...

Thank you, do you offer a 6mb line option. Also are these lines managed by Vox or by Telkom?
 
AfricanTech said:
And the Vox / MyBB problem is back.


So frustrating

@voxy, is anyone looking into this - it is helluva frustrating!
Click to expand...

Same here !

Mybb cannot resolve, Netflix is dead.

This is getting old and poor.

Have to use my Afrihost backup account.

Still no feedback Voxy from the pm I sent you 2 weeks ago with the same problem.

??
 
thewusman said:
Same here !

Mybb cannot resolve, Netflix is dead.

This is getting old and poor.

Have to use my Afrihost backup account.

Still no feedback Voxy from the pm I sent you 2 weeks ago with the same problem.

??
Click to expand...

OMW I do not know where to go anymore, you have to use Afrihost to connect here, I am trying to get away from AH. WTH is going on..
 
I am not having any issues with my Vox account tonight.

Perhaps it's fine in JHB and not so fine elsewhere?
 
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