Vox Telecom Fatpipe

Latency very high for me tonight.

Code: 
PING www.bbc.co.uk (46.23.67.190) 56(84) bytes of data.
64 bytes from 46.23.67.190: icmp_seq=1 ttl=54 time=332 ms
64 bytes from 46.23.67.190: icmp_seq=2 ttl=54 time=352 ms
64 bytes from 46.23.67.190: icmp_seq=3 ttl=54 time=332 ms
64 bytes from 46.23.67.190: icmp_seq=4 ttl=54 time=333 ms
64 bytes from 46.23.67.190: icmp_seq=5 ttl=54 time=326 ms
64 bytes from 46.23.67.190: icmp_seq=6 ttl=54 time=320 ms
64 bytes from 46.23.67.190: icmp_seq=7 ttl=54 time=321 ms
64 bytes from 46.23.67.190: icmp_seq=8 ttl=54 time=323 ms

Code: 
PING smtp.vox.co.za (209.203.34.199) 56(84) bytes of data.
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=1 ttl=54 time=212 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=2 ttl=54 time=178 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=3 ttl=54 time=182 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=4 ttl=54 time=189 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=5 ttl=54 time=193 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=6 ttl=54 time=188 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=7 ttl=54 time=206 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=8 ttl=54 time=195 ms
64 bytes from smtp.voxtelecom.co.za (209.203.34.199): icmp_seq=9 ttl=54 time=176 ms

Code: 
traceroute to smtp.voxtelecom.co.za (209.203.34.199), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  0.284 ms  0.275 ms  0.268 ms
 2  dsl-197-245-128-1.voxdsl.co.za (197.245.128.1)  7.293 ms  7.691 ms  8.175 ms
 3  41.193.121.9 (41.193.121.9)  11.508 ms  11.898 ms  12.306 ms
 4  41.193.121.10 (41.193.121.10)  10.646 ms  10.648 ms  11.444 ms
 5  209.203.1.41 (209.203.1.41)  11.440 ms  12.244 ms  12.240 ms
 6  41.193.120.89 (41.193.120.89)  143.970 ms  151.623 ms  152.027 ms
 7  41.193.106.105 (41.193.106.105)  163.390 ms  150.087 ms  150.468 ms
 8  41.193.106.97 (41.193.106.97)  150.866 ms  151.267 ms  151.662 ms
 9  41.193.106.101 (41.193.106.101)  158.405 ms  159.213 ms  159.206 ms
10  41.193.32.134 (41.193.32.134)  158.780 ms  159.589 ms  159.586 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
 
Last edited:
Facking frustrated now, connected but still no throughput.... Used my FNB connect account and all is well. Call center is useless
/Rant off
 
tkburn said:
And...........ping has just gone from 20ms to 200ms , it seems as soon as 6pm comes latency becomes skyhigh. This is the 3rd night in a row , hopefully not a sign of things to come.

Location: Lakeside , Cape Town
Click to expand...

Really strange how services vary so much. Muizenberg 20MpsADSL2+
I had to reconnect a few times before I got a decent connection

VOX_14_10_15.PNG
 
Nimz said:
Facking frustrated now, connected but still no throughput.... Used my FNB connect account and all is well. Call center is useless
/Rant off
Click to expand...
They do have a cerrtain attitude at times. Not all, but it may be the culture there.
 
Connection was nigh unusable last night. Huge latencies, choppy browsing and could not manage 720p Youtube streams. Are there still IPC issues in the Cape?

All fine again this morning, no redial or anything.
 
Seeyou said:
Connection was nigh unusable last night. Huge latencies, choppy browsing and could not manage 720p Youtube streams. Are there still IPC issues in the Cape?

All fine again this morning, no redial or anything.
Click to expand...
Not limited to the Cape. Here in Durban it was unusable last night. This morning it's fine again
 
P2P was at 10% of line speed yesterday, even up to 10PM. No matter what I tried, I could not get above 120kbps .
 
Drifter said:
P2P was at 10% of line speed yesterday, even up to 10PM. No matter what I tried, I could not get above 120kbps .
Click to expand...
Count yourself lucky that u even got that.
I couldn't even load the speedtest.net webpage last night
 
I'd just like to know whether or not the evening speed problems have been acknowledged and are in the process of being resolved.

I'm not pointing any fingers at cvanwie, just citing him because he seems to be the only active Vox rep on here lately, but all I've heard said is that there is no IPC capacity problem, just latency issues in the Cape - which wouldn't account for the crappy, crappy account performance in the evenings.
 
Drifter said:
Seems like VOX is now just a pipe dream.....
Click to expand...

Honestly they (and in particular cvanwie) have been pretty transparent and forthcoming about problems in the past, so I'm willing to give them the benefit of the doubt. I would just be very surprised to learn that the problems being reported have not shown up on any reporting / diagnostics systems yet, since they seem to be getting worse and more widespread.
 
Nimz said:
Count yourself lucky that u even got that.
I couldn't even load the speedtest.net webpage last night
Click to expand...
Last few nights I was seeing some odd P2P results with things taking forever to start, low speeds or stalled downloads.
 
Seeyou said:
Honestly they (and in particular cvanwie) have been pretty transparent and forthcoming about problems in the past, so I'm willing to give them the benefit of the doubt. I would just be very surprised to learn that the problems being reported have not shown up on any reporting / diagnostics systems yet, since they seem to be getting worse and more widespread.
Click to expand...

I dont dispute that at all. Since I joined +/- 3 months ago, I have seen issues reported on here about performance degradation after hours. I'm very grateful for the account upgrade and the free data, but it all counts for nought if you dont get any line speed at all. Given, it wasnt bad at all before the mass outage of the last Tuesday.

Maybe some lingering issues still abound?
 
This is exactly what happens when ISP offers massive specials to gain lots of members and then chokes up as a result, Afrihost and Webafrica both did it in the past and now Vox.
 
In terms of value for money, Vox still delivers for me. Daytime, speeds are awesome. During the zero rated period, my NNTP downloads are always full line speed. The data rollover is awesome. The only thing that annoys me at the moment is these evening slowdowns.
 
KinsZA said:
This is exactly what happens when ISP offers massive specials to gain lots of members and then chokes up as a result, Afrihost and Webafrica both did it in the past and now Vox.
Click to expand...

But they should have contingency in place and prepare for massive uptake on good deals.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X