Vox Telecom Fatpipe

IdlePhaedrus said:
Hi Chris,

You probably don't remember me fondly.

But in just over a year you have done wonders, and am back with Vox as backup for ADSL.

Good luck with your new endeavours, and thanks for joining the forum.

Regards
Phaedrus
Click to expand...

I do remember you :) Thanks for the blast from the past experience and thank you kindly.
 
So your'e telling me as soon as I join Vox one of the best employees leave? Well this ain't fair.... all the best to you good sir !
 
Hi all,

It appears that YouTube is fine thus far tonight.

youTube4.PNG

Lets hope this continues.
 
Lucky you, my line seems to have gone to the crapper! Almost useless on Youtube at the moment. Speedtest is looking like crap. Used to get a flat line at 8mb/s. Now it is all over the show

4807271476.png


Youtube is struggling

Capture.JPG

It used to perform like Hunted's line, now it is just so unstable!
 
Type RSA said:
Lucky you, my line seems to have gone to the crapper! Almost useless on Youtube at the moment. Speedtest is looking like crap. Used to get a flat line at 8mb/s. Now it is all over the show

4807271476.png


Youtube is struggling

View attachment 313123

It used to perform like Hunted's line, now it is just so unstable!
Click to expand...

Mine is in the crapper as well now.... Dangit

youTube5.PNG
 
A Traceroute

C:\Users\Hunted>tracert youtube.com

Tracing route to youtube.com [216.58.223.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.26.24.30
2 8 ms 9 ms 7 ms dsl-197-245-119-1.voxdsl.co.za [197.245.119.1]
3 9 ms 9 ms 10 ms telkom-upload-vlan-tygerberg-ipc.vox.co.za [41.193.121.37]
4 8 ms 8 ms 15 ms vox-upload-teraco-cpt-tygerberg-ipc.vox.co.za [41.193.121.38]
5 9 ms 8 ms 9 ms vox-b2b-pts-tygerberg-ipc-int.vox.co.za [196.41.29.233]
6 10 ms 9 ms 9 ms 41.193.120.117
7 21 ms 41 ms 20 ms 41.193.106.105
8 98 ms 133 ms * 41.193.106.97
9 25 ms 25 ms 26 ms 41.193.106.101
10 25 ms 25 ms 25 ms 41.193.32.198
11 26 ms 25 ms 25 ms 41.193.119.42
12 26 ms 26 ms 25 ms 72.14.220.136
13 25 ms 25 ms 27 ms 72.14.239.129
14 25 ms 26 ms 33 ms jnb01s08-in-f46.1e100.net [216.58.223.46]

Trace complete.
 
Torrents are completely dead for me atm..

I haven't downloaded anything for the past few months, and have decided to catch up over the past few nights. Each night has been shocking! What's going on with vox? Have they oversold? I have 2 vox accounts and both are rubbish! My line stats are all healthy, and it's smooth sailing on my axxess account!
 
OMW! @cvanwie
Thank you. I only started using Vox properly last month after awaiting the poor latency for gaming on local servers to be sorted in CT. You kept us all updated on the situation and it was indeed sorted. I got rid of my uncapped ADSL account and am now purely on VOX. Thank you!!
Wait a minute...where's the "Thank You" button? :wtf:

Take care.
Daniel
 
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I was going to come and complain about how terrible YouTube was tonight until I realised Steam was downloading a 1.8GB patch for Magicka 2.

Instead I shall thank Chris for all his efforts during my short time with Vox and wish him all the best.
 
Anyone else seeing this when trying to log into the online portal?

Vox Error.jpg

Did not change anything on my side. Mobile app is still fine with the same login details.

First I get notifications that the account is capped while there are still 100's of GBs left, and now this.

Something is up. :(
 
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Kingofmybbknowitalls said:
Anyone else seeing this when trying to log into the online portal?

View attachment 313149

Did not change anything on my side. Mobile app is still fine with the same login details.

First I get notifications that the account is capped while there are still 100's of GBs left, and now this.

Something is up. :(
Click to expand...

The notifications are wrong for Fatpipe accounts.... I'm to blame for that. While fixing the issue, I found another which has not been corrected yet. dev still working on their side to correct the issues. Spoke with them this morning and they claim another 2 hours or so.

If you have a Fatpipe account and get a capped notification, ignore it as I've written code to allow you to continue using the internet even though the system believes that you are capped.

Regarding the failure to log in, please call the support center and log a call about this.
 
cvanwie said:
The notifications are wrong for Fatpipe accounts.... I'm to blame for that. While fixing the issue, I found another which has not been corrected yet. dev still working on their side to correct the issues. Spoke with them this morning and they claim another 2 hours or so.

If you have a Fatpipe account and get a capped notification, ignore it as I've written code to allow you to continue using the internet even though the system believes that you are capped.

Regarding the failure to log in, please call the support center and log a call about this.
Click to expand...

Thanks, I appreciate the honesty.

Tested it now and I was able to log into the portal.

Earlier this morning it was a no-go situation.
 
cvanwie said:
The notifications are wrong for Fatpipe accounts.... I'm to blame for that. While fixing the issue, I found another which has not been corrected yet. dev still working on their side to correct the issues. Spoke with them this morning and they claim another 2 hours or so.

If you have a Fatpipe account and get a capped notification, ignore it as I've written code to allow you to continue using the internet even though the system believes that you are capped.

Regarding the failure to log in, please call the support center and log a call about this.
Click to expand...

Hi cvanwie, what does it mean when you say capped? Its a bit confusing for me personally, as im under the impression that all Fatpipe accounts are capped accounts? apologies im not familiar with these things at the moment, but ill get there :D
 
Icemanbrfc said:
Hi cvanwie, what does it mean when you say capped? Its a bit confusing for me personally, as im under the impression that all Fatpipe accounts are capped accounts? apologies im not familiar with these things at the moment, but ill get there :D
Click to expand...
I'm not cvanvie but I'm pretty sure a "capped notification" refers to the notification you get once your 'capped' account reaches its usage threshold / cap (ie: you have no more data left for the month)
 
What the hell is happening to Youtube during the day?!! Useless!

4809717918.png


Everyday this is happening now! C'mon man. Starts getting better later in the evening.

Capture.JPG

Code: 
Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     9 ms     8 ms     8 ms  41.193.164.85
  4     8 ms     8 ms     8 ms  41.193.164.86
  5     9 ms     9 ms     9 ms  41.193.164.92
  6     9 ms     8 ms     9 ms  41.193.119.45
  7    22 ms    15 ms     9 ms  41.193.119.42
  8     9 ms     8 ms     8 ms  72.14.220.136
  9     9 ms     9 ms     9 ms  72.14.237.239
 10     9 ms     9 ms     8 ms  jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.

Seems like Youtube is being "limited" during the day?

Everything just feels sluggish the last 3 days or so, downloads are slow, Youtube is crap, Torrent sites are crap. What is happening guys?

Used to get 8mb on Speedtest, 7800kb/s in Youtube. Just a sad experience now.
 
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Same video, same host, same Fatpipe, and streaming in 1080p:

youtube.jpg

Your traceroute results look good. Have you looked into other factors? Maybe a device on your Wifi is downloading an update? Someone else on your network is using a lot of bandwidth during the day? Someone's hacked your wifi?
 
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