RogerWilcoZA
Senior Member
same here, CT
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Vox Telecom Fatpipe
- Thread starter MMMR_14
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AfricanTech
Honorary Master
And it fixed itself....
mika1000
Expert Member
I'm in the bundu's and mine's 100%...
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- Joined
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- Joined
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Thank you for bringing this to my attention.
i will follow up on this for you and someone from our team will contact you shortly.
Regards,
Voxy
AfricanTech
Honorary Master
wingnut771
Honorary Master
Okay, this is the final straw! I will be sending in my notice.
Tonight, I was greeted to this:
Even though my account is like this:
Clearly, this problem has been going on for months and won't be resolved.
Besides, I have a feeling that the honeymoon is over anyway, now that the rules are changing (bolt-on) and congestion down south, I guess it's just a matter of time before that happens in the north too.
It's been grand, but I'm moving on, cheers.
Tonight, I was greeted to this:
Even though my account is like this:
Clearly, this problem has been going on for months and won't be resolved.
Besides, I have a feeling that the honeymoon is over anyway, now that the rules are changing (bolt-on) and congestion down south, I guess it's just a matter of time before that happens in the north too.
It's been grand, but I'm moving on, cheers.
@wingnut771
Yeah I'm also moving on. Got a call today and emails to confirm my cancellation. Keeping my Telkom Softcap setup. 20Mbps line + 50Gb softcap for R450 a month. Its a steal with a rock solid account that performs very well.
Been with Vox for years but time has come to move on.
Yeah I'm also moving on. Got a call today and emails to confirm my cancellation. Keeping my Telkom Softcap setup. 20Mbps line + 50Gb softcap for R450 a month. Its a steal with a rock solid account that performs very well.
Been with Vox for years but time has come to move on.
wingnut771
Honorary Master
I regret waiting so long to join them, but one mustn't dwell in the past hey.
I must say that deal of yours is insane, I hate you
I also noticed now that the cancel button has also disappeared (could have sworn I saw one). Will have to call
tomorrow to speak to call centre 
DrJohnZoidberg
Honorary Master
I regret waiting so long to join them, but one mustn't dwell in the past hey.
I also noticed now that the cancel button has also disappeared (could have sworn I saw one). Will have to call
Cancel option was broken that's probably why.
I regret waiting so long to join them, but one mustn't dwell in the past hey.
I must say that deal of yours is insane, I hate you
I also noticed now that the cancel button has also disappeared (could have sworn I saw one). Will have to call
You can cancel by emailing [email protected] if you want to cancel. They will call you back to confirm and activate the cancellation.
akescpt
Honorary Master
How on earth did you get that deal?
Easy. Get a 20Mbps and 50GB softcap. They qualify you for the do broadband deal of R601 then just get the 25% discount for activating a 12 month contract.
mika1000
Expert Member
had a capped message daily for two weeks on both my fatpipe and g4g/Bolton accounts. send an email complaining. Vox support called me and they fixed it. had a follow up call from support last night at 21.11 wanting to kno if my problem had been fixed and working fine.
I did take preventive measures programming my router to auto disconnect at 05.50 to make sure I don't get capped again or slapped with a R79 per gig billing again as I got a platinum g4g (unshaped) account...
besides switching accounts in the morning and afternoon my accounts working 100% for the third week now.
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Thank you for bringing this to my attention.
I have forwarded this to our systems team to ensure it gets rectified as soon as possible.
My apologies for the inconvenience caused.
Regards,
Voxy
DeathStrike
Expert Member
I was just browsing this thread. decided to check out the website....
saw this https://www.voxtelecom.co.za/fibre-to-home
and i almost fell off my chair in shock...
What is the catch??? This is good pricing for FTTH.
also nice to see this on your site...
Voted the best ADSL ISP in SA (latest MyBroadband survey), Vox Telecom is also offering FREE ADSL until your fibre service is activated
Was funny because afrhost sent an email a few days ago claiming they won ISP of the year for the last 4 years i think...
EDIT: Dam i read to fast lol.
see it only in Parkhurst. (Should update your menu link to include that)
When you roll out to Cape Town then i will be onboard.
saw this https://www.voxtelecom.co.za/fibre-to-home
and i almost fell off my chair in shock...
What is the catch??? This is good pricing for FTTH.
also nice to see this on your site...
Voted the best ADSL ISP in SA (latest MyBroadband survey), Vox Telecom is also offering FREE ADSL until your fibre service is activated
Was funny because afrhost sent an email a few days ago claiming they won ISP of the year for the last 4 years i think...
EDIT: Dam i read to fast lol.
see it only in Parkhurst. (Should update your menu link to include that)
When you roll out to Cape Town then i will be onboard.
Last edited:
spizone
Well-Known Member
from above
Same here when this is available in CT, im definitely in........
Same here when this is available in CT, im definitely in........
wingnut771
Honorary Master
I got a call today to see if the problem was fixed.
I told the guy I don't know as I've bought an account from another ISP last night so I wouldn't know.
The problem is that this isn't the first time but about the 5th, so it's never really rectified because it will be fine until some random moment when you get capped again.
I can't live like this.