Vox Telecom Fatpipe

[kissingmybbgoodbye]

I have a 100GB capped account that I bought a while ago for the promotional price of R164. I have just checked my account, and saw that 150GB was allocated to the account this month.

This means that my data is now costing me less than R1.10 / GB!!! How cool is that !!!

Yup and with the promised Easter egg (which is partially guessed) the deal is even going to be sweeter.

 

[cvanwie]

View attachment 302154

Where did you get that?

 

[cvanwie]

Anybody else having slow internet this morning?


On Vox Fatpipe on a 40Mbps line.

YouTube is buffering constantly.

Seems to be a general issue. Escalate to support so they can escalate to network team

 

[Zyzzyva]

Where did you get that?

Fair usage policy at the bottom of this page: https://www.voxtelecom.co.za/home-uncapped

Direct link:

https://www.voxtelecom.co.za/images/products/pdf/FUP1Oct.pdf

 

[cvanwie]

Fair usage policy at the bottom of this page: https://www.voxtelecom.co.za/home-uncapped

Direct link:

https://www.voxtelecom.co.za/images/products/pdf/FUP1Oct.pdf

Ah wasn't aware that it was fixed. Thanks.

 

[TayeedzSA]

I don't understand this table....

So if I use Home Uncapped then my Threshold is 60GB under FUP 1?

But undet FUP 2 it's 240gb?

What is the 240gb one?

I'm confused here....

 

[Yuu]

/nevermind

Also noticed no VDSL accounts on there, it was removed sometime yesterday. Why is that?

Edit: Just not as hyped as it was made out to be. Looks to me the model is shaped around majority of accounts shared [2 concurrent connections]. To avoid abuse without even mentioning the word , clever.

Lets wait for the easter egg now.

 

[Hummercellc]

What happened to the 20 & 40 meg accounts? They are no longer there.

 

[Zyzzyva]

Still not working for me, tried 4 different iSP accounts with clearing cache etc.

Can someone kindly attach the actual PDF unless that is all the info.

Also noticed no VDSL accounts on there, it was removed sometime yesterday. Why is that?

http://wikisend.com/download/961640/FUP1Oct.pdf

 

[Yuu]

http://wikisend.com/download/961640/FUP1Oct.pdf

Thanks, you rock .

 

[Sheepbot]

/nevermind

Also noticed no VDSL accounts on there, it was removed sometime yesterday. Why is that?

Edit: Just not as hyped as it was made out to be. Looks to me the model is shaped around majority of accounts shared [2 concurrent connections]. To avoid abuse without even mentioning the word , clever.

Lets wait for the easter egg now.

Easter Egg? Did i miss something?

 

[Yuu]

Easter Egg? Did i miss something?

On our FPP accounts. Not only did we get more GB at no extra charge, there is an easter egg waiting. 6th October is the launch.

 

[kissingmybbgoodbye]

looks like they totally got rid of uncapped VDSL accounts(even not on business). I guess they want VDSL to use the Fatpipe.

 

[Knocknock]

Looking at the pricing of the bundled home uncapped products, I'm hoping for (and guessing) line speed upgrades.

 

[cvanwie]

What happened to the 20 & 40 meg accounts? They are no longer there.

Product team made a judgement call and decided to leave the uncapped at a max of 10Mbps.

We have a lot of 40mbps and 20mbps on our network, and the top downloaders are all 10Mbps customers. There has been 1 month where I saw a 40Mbps get close... and they were short by over 400GB that month.

 

[cvanwie]

/nevermind

Also noticed no VDSL accounts on there, it was removed sometime yesterday. Why is that?

Edit: Just not as hyped as it was made out to be. Looks to me the model is shaped around majority of accounts shared [2 concurrent connections]. To avoid abuse without even mentioning the word , clever.

Lets wait for the easter egg now.

That wasn't done intentionally, but now that you mention it ... that's kind of a funny reality.

We made it two connections to fall in line with the uncapped product which was on IS, where two connections were permitted. While we wanted to give a better experience, we didn't want to change too much of the expected use of the product.

The easter egg, is for Fatpipe, not uncapped...

 

[cvanwie]

I don't understand this table....

So if I use Home Uncapped then my Threshold is 60GB under FUP 1?

But undet FUP 2 it's 240gb?

What is the 240gb one?

I'm confused here....

I'm guessing you are talking about the Home Uncapped 4Mbps account. Read from left to right to navigate the table.

What it's saying is that once you hit 60GB of usage, we will cut your speed down to 2Mbps, then when you hit a total of 120GB of usage, we will cut your speed down to 1Mbps for the rest of the month.

I hope that clears it up? If not, let me know.

 

[rdm]

The easter egg, is for Fatpipe, not uncapped...

Wow, certainly seems like early Xmas for fatpipe users! :-D

 

[Yuu]

That wasn't done intentionally, but now that you mention it ... that's kind of a funny reality.

We made it two connections to fall in line with the uncapped product which was on IS, where two connections were permitted. While we wanted to give a better experience, we didn't want to change too much of the expected use of the product.

The easter egg, is for Fatpipe, not uncapped...

Thanks for replying, certainly clears the thinking behind it.

I should've mentioned the EG was for FP

 

[kissingmybbgoodbye]

Wow, certainly seems like early Xmas for fatpipe users! :-D

Which I think they like to steer users to. (Seeing that they stopped VDSL, which if you have it it does not make sense to use VOX for uncapped, as you might as well downgrade your line with telkom if you opt for a vox uncapped 10 meg)