Vox Telecom Fatpipe

[i.got~issues]

Eish

Things are bad on Vox tonight down south...

 

[cvanwie]

Eish

Things are bad on Vox tonight down south...

Traces please?

 

[i.got~issues]

Traces please?

IS
C:\>tracert www.thinkbroadband.com

Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 * * * Request timed out.
2 47 ms 25 ms 23 ms cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
3 21 ms 23 ms 21 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
4 68 ms 63 ms 67 ms 196.35.115.128
5 21 ms 21 ms 22 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
6 192 ms 191 ms 192 ms core1b-dock-ge-0-4-2-1.ip.isnet.net [168.209.201.6]
7 180 ms 179 ms 180 ms linx-gw1.thn.ncuk.net [195.66.224.240]
8 186 ms 172 ms 170 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
9 172 ms 175 ms 173 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
10 171 ms 174 ms 170 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

Vox
C:\>tracert www.thinkbroadband.com

Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 * * * Request timed out.
2 22 ms 21 ms 20 ms 41.193.121.9
3 61 ms 61 ms 53 ms 41.193.121.10
4 26 ms 33 ms 20 ms 209.203.1.41
5 23 ms 20 ms 21 ms 41.193.120.113
6 188 ms 231 ms 223 ms 196.41.24.174
7 217 ms 188 ms 187 ms xe-10-2-2.edge4.London1.Level3.net [195.50.120.13]
8 188 ms 187 ms 188 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.142]
9 187 ms 188 ms 188 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.142]
10 232 ms 204 ms 188 ms 4.68.63.150
11 188 ms 188 ms 189 ms 149.3.183.85
12 188 ms 188 ms 188 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
13 188 ms 190 ms 197 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
14 230 ms 235 ms 196 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

C:\>

 

[PostManPat]

@i.got~issues Whats your speed locally? You might be experiencing what I am currently having with international traffic.

 

[i.got~issues]

@i.got~issues Whats your speed locally? You might be experiencing what I am currently having with international traffic.

International throughput borked for me on Vox.

Will test local in a bit.. gotta finish something with other ISP first...

EDIT

VOX

CPT

JHB

Hmmm... CPT ping higher than JHB...

aaand VOX international all good again.

Yay!

 

[cvanwie]

Chris, let me show you something - or perhaps pour a bit of petrol on the fire since it's nearly November. I would love to see your explanation for this phenomenon.

View attachment 310981

We know that Axxess are having trouble and their status light is red today. So if this hop rule of yours applies, the exchange is a problem on Axxess, but not on Vox ?!?

I do not deserve the treatment you wield. You refuse to accept or comprehend the technical information that is shared and that's your choice.

I will not entertain your patronizing query, I suggest that you reach out to the support department for any further assistance that you require.

 

[AntiGanda]

I do not deserve the treatment you wield. You refuse to accept or comprehend the technical information that is shared and that's your choice.

I will not entertain your patronizing query, I suggest that you reach out to the support department for any further assistance that you require.

That's just a copout when things are tough. I found your answers very subjective anyhow and your dogged refusal to see the problems on your own network is apparent to all of us.

 

[micR]

That's just a copout when things are tough. I found your answers very subjective anyhow and your dogged refusal to see the problems on your own network is apparent to all of us.

your opinion is subjective and holds as much weight as you think Chris' answers are subjective. And yes this is also my opinion, on you, about everything you have said, ever.

 

[i.got~issues]

That's just a copout when things are tough. I found your answers very subjective anyhow and your dogged refusal to see the problems on your own network is apparent to all of us.

For the love of all things unholy... how can the 2nd hop be Vox's network problem! Ever?

 

[AntiGanda]

For the love of all things unholy... how can the 2nd hop be Vox's network problem! Ever?

Read my post again.

My tracerts prove that what he's claiming (about which hops can be attributed) cannot be a rule based on what I've uploaded.

 

[PostManPat]

For the love of all things unholy... how can the 2nd hop be Vox's network problem! Ever?

Leave him, he is still learning the internet - Much like slvr .

 

[i.got~issues]

Read my post again.

My tracerts prove that what he's claiming (about which hops can be attributed) cannot be a rule based on what I've uploaded.

They do not... I do not see it. No proof at all there...

Again... just how is it Vox's network problem if it aint even on the Vox network at that point yet?

 

[micR]

Read my post again.

My tracerts prove that what he's claiming (about which hops can be attributed) cannot be a rule based on what I've uploaded.

Your tracerts prove Axxess's network is broken, nothing else. If you actually want to gather proof it's Vox's network, post a trace (or a few) where Vox is underperforming, not when it is with comparisons, time stamps and something other than a bloody ICMP test, which some ISPs are beginning to prioritise to hide high contention. Which I'm sure you already knew in your infinite knowledge.

 

[cvanwie]

@i.got~issues Whats your speed locally? You might be experiencing what I am currently having with international traffic.

International throughput borked for me on Vox.

Will test local in a bit.. gotta finish something with other ISP first...

EDIT

VOX

CPT

JHB

Hmmm... CPT ping higher than JHB...

aaand VOX international all good again.

Yay!

IS
C:\>tracert www.thinkbroadband.com

Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 * * * Request timed out.
2 47 ms 25 ms 23 ms cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
3 21 ms 23 ms 21 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
4 68 ms 63 ms 67 ms 196.35.115.128
5 21 ms 21 ms 22 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
6 192 ms 191 ms 192 ms core1b-dock-ge-0-4-2-1.ip.isnet.net [168.209.201.6]
7 180 ms 179 ms 180 ms linx-gw1.thn.ncuk.net [195.66.224.240]
8 186 ms 172 ms 170 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
9 172 ms 175 ms 173 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
10 171 ms 174 ms 170 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

Vox
C:\>tracert www.thinkbroadband.com

Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 * * * Request timed out.
2 22 ms 21 ms 20 ms 41.193.121.9
3 61 ms 61 ms 53 ms 41.193.121.10
4 26 ms 33 ms 20 ms 209.203.1.41
5 23 ms 20 ms 21 ms 41.193.120.113
6 188 ms 231 ms 223 ms 196.41.24.174
7 217 ms 188 ms 187 ms xe-10-2-2.edge4.London1.Level3.net [195.50.120.13]
8 188 ms 187 ms 188 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.142]
9 187 ms 188 ms 188 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.142]
10 232 ms 204 ms 188 ms 4.68.63.150
11 188 ms 188 ms 189 ms 149.3.183.85
12 188 ms 188 ms 188 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
13 188 ms 190 ms 197 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
14 230 ms 235 ms 196 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

C:\>

I've checked graphs for International peering, International links and neither show any congestion.

The only difference between the traces that I can see is that we peer with Level 3 where IS doesn't into the ncuk.net network and our trace is 8ms slower than IS's to host of www.thinkbroadband.com then there is a 20ms of so latency between the final destination.

Our network is from hop 3 until hop 6 (which is in the UK) past that, we can't control.

I've also checked the IPC's and there's no congestion at this time which would cause you to lose so much speed from our network.

 

[i.got~issues]

I've checked graphs for International peering, International links and neither show any congestion.

The only difference between the traces that I can see is that we peer with Level 3 where IS doesn't into the ncuk.net network and our trace is 8ms slower than IS's to host of www.thinkbroadband.com then there is a 20ms of so latency between the final destination.

Our network is from hop 3 until hop 6 (which is in the UK) past that, we can't control.

I've also checked the IPC's and there's no congestion at this time which would cause you to lose so much speed from our network.

All good again ...

Must have been a glitch in the matrix or not the droids they were looking for !

EDIT:

I must apologise for wasting your time.

The culprit! Kids in bed with iPads!

Youtubing at HD.

Eish.

Sorry man!

 

[AntiGanda]

Your tracerts prove Axxess's network is broken, nothing else. If you actually want to gather proof it's Vox's network, post a trace (or a few) where Vox is underperforming, not when it is with comparisons, time stamps and something other than a bloody ICMP test, which some ISPs are beginning to prioritise to hide high contention. Which I'm sure you already knew in your infinite knowledge.

( Someone's a bit bored, ne? )

Look, we know Axxess is broken, but they deny it. We also know Vox is experiencing a problem but their rep is defending their (your) corner. That's why we are here.

I'm still waiting for an explanation about the two traces and why it breaks the 'rule' about hops.

 

[Soul Assassin]

I commend Chris for waiting this long before saying something to him. I don't get it, after being shown by everyone that it's not a Vox fault and something at his exchange or Telkom side is screwed he refuses to accept it.

Does he think the world is out to get him, thousands of people can't use DSL because of poor infrastructure, accept it and look into alternatives.

 

[micR]

( Someone's a bit bored, ne? )

Look, we know Axxess is broken, but they deny it. We also know Vox is experiencing a problem but their rep is defending their (your) corner. That's why we are here.

I'm still waiting for an explanation about the two traces and why it breaks the 'rule' about hops.

Axxess has a ****ing notice on their site and you come spit this crap? It's obvious that you're trolling at this point. It's no longer funny and borders on mental illness.

 

[micR]

I commend Chris for waiting this long before saying something to him. I don't get it, after being shown by everyone that it's not a Vox fault and something at his exchange or Telkom side is screwed he refuses to accept it.

Does he think the world is out to get him, thousands of people can't use DSL because of poor infrastructure, accept it and look into alternatives.

Probably some child who complains that his internet is the reason he sucks at video games and vents on forums like this, or a troll.

 

[cvanwie]

All good again ...

Must have been a glitch in the matrix or not the droids they were looking for !

EDIT:

I must apologise for wasting your time.

The culprit! Kids in bed with iPads!

Youtubing at HD.

Eish.

Sorry man!

Not a problem at all. I don't mind the shared worry. I love the report back as to what the problem was though! Absolutely classic and made my night.