Vox Telecom Fatpipe

Morning Voxy.. Can you please have a look for me. Speed test my line is okay. But i cannot stream any Facebook vids, nor youtube. My torrent speed go from 5 to 300 then drop to 12kbps again. So am i shaped or throttled? Thanks have a nice day.

The same happens to me at night

You dont say!!! YOu are having speed issues in the evenings, i'm pretty sure there must be a pattern here somewhere.... :whistle:

Good morning guys

Please pm me quick and I'll give you a call.

Let's get this sorted quick. It's Friday!!

Voxy
 
You dont say!!! YOu are having speed issues in the evenings, i'm pretty sure there must be a pattern here somewhere.... :whistle:

to the point of being unable to play a 240p video or a facebook video??? Thanks for your valuable input captain sarcastic
 
to the point of being unable to play a 240p video or a facebook video??? Thanks for your valuable input captain sarcastic

Pipe down buster. The sarcasm wasnt aimed at you, but at VOX. Speed issues in the evenings have been an issue since I joined a few months ago. The issue has been reported on here ad infinitum, yet still persists. It is not limited to certain regions or users either. Sometimes between 00:00 and 06:00am, I cant even download a 240MB file in 6 hours on my 10 MB line.
 
Pipe down buster. The sarcasm wasnt aimed at you, but at VOX. Speed issues in the evenings have been an issue since I joined a few months ago. The issue has been reported on here ad infinitum, yet still persists. It is not limited to certain regions or users either. Sometimes between 00:00 and 06:00am, I cant even download a 240MB file in 6 hours on my 10 MB line.

It is, a hand full of people are being affected, my Vox is full speed any protocol and any time of day for almost 3 years.
 
It is, a hand full of people are being affected, my Vox is full speed any protocol and any time of day for almost 3 years.

I jumper aboard when the launched the 1st specials. My issues started when they introduced even better pricing and upped the 100GB accounts to 150GB accounts. During the day it's perfect, but in the evenings it's dead dead dead. That being said, my line has been down since last Sunday, so I dont know if there is any improvement.
 
I jumper aboard when the launched the 1st specials. My issues started when they introduced even better pricing and upped the 100GB accounts to 150GB accounts. During the day it's perfect, but in the evenings it's dead dead dead. That being said, my line has been down since last Sunday, so I dont know if there is any improvement.

That really does sound more like a Telkom issue with your line and exchange, since you had the lightning strike a couple of weeks back and now your line is dead again, Otherwise the thread would be flooded with complaints, like when the South had a lack of IPC capacity, and not just a handful of people.
 
That really does sound more like a Telkom issue with your line and exchange, since you had the lightning strike a couple of weeks back and now your line is dead again, Otherwise the thread would be flooded with complaints, like when the South had a lack of IPC capacity, and not just a handful of people.

No, this was from day one, long before the lightning strike.
 
I would get a small, 20GB or so, package from Afrihost for a month just to test in the evening.

Ido test with another ISP, then it's smooth sailing. My saix.net and speedtest.net show normal when this happens by the way. Look, it wont make me leave VOX, just gets frustrating at times.
 
It is, a hand full of people are being affected, my Vox is full speed any protocol and any time of day for almost 3 years.

Hi all

I've also been testing with alot of customers and they all getting perfect results.

But any other issues, I'd be happy to investigate further.

Voxy
 
So any news yet? I did inbox you voxy.. Even now my pages takes a while to load and i need to refresh. And 5min after i inboxed you this morning, my max speed on speed test was just above 1,2mb on a 4mb line?
 
ipgns.png

nawbruh:~# speedtest-cli --server 7254
Testing from ONLINE S.A.S. (195.*.*.*)...
Hosted by Vox Telecom (Johannesburg) [8729.01 km]: 217.599 ms 217.322 ms 198.373 ms
Testing download speed........................................
Download: 2.98 Mbit/s 4.72 Mbit/s 5.12 Mbit/s
Testing upload speed..................................................
Upload: 12.80 Mbit/s 11.82 Mbit/s 6.64 Mbit/s

nawbruh:~# speedtest-cli --server 6921
Testing from ONLINE S.A.S. (195.*.*.*)...
Hosted by Afrihost (Johannesburg) [8729.01 km]: 216.782 ms
Testing download speed........................................
Download: 52.31 Mbit/s
Testing upload speed..................................................
Upload: 14.08 Mbit/s

nawbruh:~# speedtest-cli --server 4555
Testing from ONLINE S.A.S. (195.*.*.*)...
Hosted by Telkom Internet (Centurion) [8696.62 km]: 236.807 ms
Testing download speed........................................
Download: 38.31 Mbit/s
Testing upload speed..................................................
Upload: 12.11 Mbit/s

nawbruh:~# speedtest-cli --server 7318
Testing from ONLINE S.A.S. (195.*.*.*)...
Hosted by Vox Telecom (Cape Town) [9342.24 km]: 206.86 ms 354.375 ms 206.211 ms
Testing download speed........................................
Download: 2.39 Mbit/s 1.57 Mbit/s 0.51 Mbit/s
Testing upload speed..................................................
Upload: 5.71 Mbit/s 3.63 Mbit/s 3.43 Mbit/s

Lel
 
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I'm having streaming issues, struggle to stream on low and I am only person on the internet.
 
I just realised something... Sometimes when I do speedtests on Speedtest,net , it shows VOX Telecom under my IP Address and other days it would show Data Pro Business Online. I googled and it's obviously the same company, but it's just interesting that it uses them interchangeably..
 
My connection has been crap all day. Internet has been intermittently unstable for at least the last two months. It is not my line, other providers are fine.

Sites like imgur don't even load at all.

Is this a capacity issue?

I hate changing providers. Please don't make me change.
 
Can confirm Imgur is inaccessible for me too.

Torrents are dead atm but have been "okayish" throughout the day
 
My torrents are flying, Netflix streaming was superb until around 19:00, then dropped down to 220-280sd. Was like a flick of a switch , one moment 720HD , then boom, 220sd. SAD Panda.
 
Hi all

I've also been testing with alot of customers and they all getting perfect results.

But any other issues, I'd be happy to investigate further.

Voxy

The problem is you test with customers the following day and before 21:00 when the issues start!
 
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