Vox Telecom Fatpipe

Does anyone here also experience some DNS issues with Vox accounts from time to time? :wtf:

On my Fatpipe and Bolt on accounts, I encounter quite a number of DNS issues every day (some times it's fine for a few days). It happens for about 2 minutes or so at random periods, after that it seems fine again, but it frustrates me so much, I need to switch to a different account provider (without any issues). I know for a fact it isn't my router that is acting up or anything.

What DNS server addresses do you guys use ?
 
Google - 8.8.8.8 and 8.8.4.4

StoneCold said:
On my Fatpipe and Bolt on accounts, I encounter quite a number of DNS issues every day (some times it's fine for a few days). It happens for about 2 minutes or so at random periods, .... What DNS server addresses do you guys use ?
Click to expand...

You don't state exactly what happens :confused: Does your connection seem to freeze for a period of time ? If so, it used to happen to me on Afrihost & Web Africa connections (which I use intermittently during the day, for work), but don't recall anything like that happening with Vox - I only have bolt-on with them.

I'm inclined to think it's something to do with their networks, rather than your internet - at least, that's the feeling I got when the above used to happen to me.

I use Google's IPv4 8.8.8.8 and 8.8.4.4 DNS addresses, by the way.
 
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The only issue I have is high latency from around 7PM until late. Throughput is always great though.

This has been going on for months now. If it wasn't for the half price fatpipe deal, I would have canceled a long time ago :(
 
BayCityRoller said:
You don't state exactly what happens :confused: Does your connection seem to freeze for a period of time ? If so, it used to happen to me on Afrihost & Web Africa connections (which I use intermittently during the day, for work), but don't recall anything like that happening with Vox - I only have bolt-on with them.

I'm inclined to think it's something to do with their networks, rather than your internet - at least, that's the feeling I got when the above used to happen to me.

I use Google's IPv4 8.8.8.8 and 8.8.4.4 DNS addresses, by the way.
Click to expand...

Sorry, yeah I didn't really specify.

What basically happens is, it's as if my connection just "cuts" out. Especially with webpages, I'll get DNS error message in Chrome and nothing wants to load. The only solution is to switch to a different account and then 5-10 min later switchback to my Vox account and it will magically go away as if it didn't happen :wtf:
 
My Vox account has been dead for the past 3 hours. Modem sync is fine and I've got an IP address. Been waiting for 2hrs for someone from support to call me back. Can anyone from Vox DM me and help please?
 
Hmm....Not sure if anybody else are experiencing painfully slow internet speeds tonight? I've got 40meg VDSL, speedtest clocks in at 35Mbps, but arch linux takes forever to download a 2 meg file, cannot download the latest ubuntu release from a local mirror, and I cannot even pull new docker images as it timesout. But speed test is flying.
 
traceroute to 197.242.147.1 (197.242.147.1), 30 hops max, 60 byte packets
1 192.168.10.1 (192.168.10.1) 7.680 ms 0.565 ms 0.625 ms
2 * * *
3 41.193.3.101 (41.193.3.101) 11.908 ms 13.144 ms 14.443 ms
4 41.193.3.102 (41.193.3.102) 525.161 ms 526.120 ms 527.094 ms
5 196.41.12.0 (196.41.12.0) 532.766 ms 534.209 ms 534.818 ms
6 41.193.32.149 (41.193.32.149) 535.984 ms * *
7 * 41.193.32.38 (41.193.32.38) 556.553 ms 561.519 ms
8 * mtnns-2.jinx.net.za (196.223.14.31) 561.931 ms 562.219 ms
9 jh-cr-2.za--jh-pr-1.za.mtnns.net (196.44.0.223) 591.067 ms 592.956 ms 597.480 ms
10 196.44.31.99 (196.44.31.99) 600.400 ms 600.957 ms 606.624 ms
11 196.31.220.8 (196.31.220.8) 611.536 ms 611.849 ms 196.31.220.6 (196.31.220.6) 609.248 ms
12 196.31.220.27 (196.31.220.27) 529.245 ms 696.31.220.21 (196.31.220.21) 530.257 ms 531.621 ms
13 196.31.63.202 (196.31.63.202) 530.188 ms 530.308 ms 458.442 ms
14 vl9-ah-ha-1.za.mtnbusiness.net (196.30.42.132) 104.128 ms 108.974 ms 109.139 ms
15 197.242.147.1 (197.242.147.1) 634.839 ms 536.419 ms 537.504 ms

WTF ? :sick: Every night something wrong? VOX FAT PIPE SUXXXXXX stay away
 
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StoneCold said:
Does anyone here also experience some DNS issues with Vox accounts from time to time? :wtf:

On my Fatpipe and Bolt on accounts, I encounter quite a number of DNS issues every day (some times it's fine for a few days). It happens for about 2 minutes or so at random periods, after that it seems fine again, but it frustrates me so much, I need to switch to a different account provider (without any issues). I know for a fact it isn't my router that is acting up or anything.

What DNS server addresses do you guys use ?
Click to expand...

Came here to report the slow speeds tonight, and came across your post.
I've been experiencing the same thing for at least the past few days. Haven't had time to try establish a pattern with it.

Regarding tonight - noticed the slowdown a few minutes ago.
Speedtest won't load.
HTTP downloads from Germany were running at 1-4kb/sec.

Switched to WA business account and everything there is a-okay. Full speed on speedtest and 1MB/s+ HTTP downloads on the 10Mbit DSL line.
 
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I dont know what Vox did but my interwebz just broke...

EDIT: NVM back up again :/
 
Maintenance maybe? Because its massively affected the game I was having issues with.
 
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