Vuma Reach Fibre - Mitchell's Plain/Strandfontein

nad_isa

Senior Member
Joined
Sep 23, 2011
Messages
680
What a $#!t show it has been the past month or so. Don't you just love it when you log a fault for the standard pls restart router and send pics of ONT response.. I say it's been long running issue pls get feedback. Response is pls send pics *facepalm*

In a way I can understand not everyone knowing what's happening with these issues a d that they have to start somewhere to troubleshoot but doesn't make it any less annoying
 

abs1

Well-Known Member
Joined
Dec 1, 2009
Messages
343
When you take all the necessary precautions to have all your gear on backup power only to be undone by a poor internet service. Afrihost on Vumareach has been a pain for the last 2 months. Its enough we dealing with Eskom, really don't need this too.

chrome_q7ZapoOrtA.png
 

Felixbf1980

Active Member
Joined
Aug 11, 2017
Messages
77
This is what happens in Big Business, one section does not know what is going on within the other. Just proves that meetings between management is useless and clearly do not speak about real issues. Just stupid stats and projection crap.
 

CxJx2011

Well-Known Member
Joined
Aug 21, 2014
Messages
170
Guys you're not getting refunds read the service agreement. Just change providers or services, problem solved right?
 

nad_isa

Senior Member
Joined
Sep 23, 2011
Messages
680
As much as I appreciate @AfriNatic top class service. It is time now to look at alternatives to AH. Time to do some digging/reading. CISP if I'm not mistaken is joining the AH crew so will see what's available.
 

nad_isa

Senior Member
Joined
Sep 23, 2011
Messages
680
Guys you're not getting refunds read the service agreement. Just change providers or services, problem solved right?
Don't think that's realistic like u say. And ain't gonna happen with fibre. Time to move. If it wasn't such a admin pain..eish.
 

Aidandb

Member
Joined
May 21, 2019
Messages
21
fibre downtime.JPG
choose one of ones that' s always green I would suggest.
Cant recall the last time Fibre was all green:unsure:
 

CxJx2011

Well-Known Member
Joined
Aug 21, 2014
Messages
170
View attachment 1176456
choose one of ones that' s always green I would suggest.
Cant recall the last time Fibre was all green:unsure:
thats not fair way to judge, the coverage is huge with multiple FNO's and multiple reasons for issue from planned maintanance to outages. My brother is with Afrihost (Vumatel Core) in Plumstead literally 4 kilometers from me and, he had 1 instance of downtime since they upgraded speeds on VC
 

Aidandb

Member
Joined
May 21, 2019
Messages
21
There is a number of FNO's Octotel, Frogfoot, Openserve and Vumatel , they are suppose to lay the foundation and that's it. if its planned maintenance, give notice, and dont ask me to restart the router and check which lights is on. ADSL with copper line theft did not give me this much down time in a time period of 1 month.
 

Icemanbrfc

Honorary Master
Joined
Jul 28, 2011
Messages
18,879
Nope worked lekker over vpn to sydney during loadshedding via ups just finished and hopped on here and saw yall crying lmao i told yall to jump ship i saw the ship crack and i jumped far as possible only thing i wish is @AfriNatic to rep cisp lol imagine CoolNatic
CoolNatic lol
 

CapoPlays

Senior Member
Joined
Jul 26, 2019
Messages
685
But im a bit pissed ever since durban got more speed they stole my upload speed about 4mbps why is vuma stealing from the poor
 
Top