Vuma Reach Phoenix Thread

[Scuderia1]

Also down

 

[compu]

Wth been down for hours... Stop providing us with a **** service @AfriNatic

 

[compu]

@AfriNatic There's no Internet connection in Phoenix at the moment on Vuma Reach. Are there any issues?

You ain't the only one down bro.... **** service honestly

 

[Fox1]

3 hours and counting.

 

[Scuderia1]

im still offline, are you guys still having issues?

 

[Fox1]

Switch your router off for 5 minutes, switch it on again and it should connect this time. Internet is working this side.

 

[Scuderia1]

tried that, Red Light LOS is now on.

 

[Fox1]

That's like a fault with the box outside your property. Need to log a fault with Afrihost asap.

 

[AfriNatic]

Morning,

I don't see a notice from Vumatel on this so if you are down please send me a pm with your email address for me to log a fault for you.


EDIT: Below is the notice that was closed a resolved.

 

[Spontaneous spinach]

tried that, Red Light LOS is now on.

Working my side , switched it off for 5 minutes at 3am and it started to work.

 

[Scuderia1]

heard there is a few areas that are still out. hoping it gets sorted today

 

[Spontaneous spinach]

heard there is a few areas that are still out. hoping it gets sorted today

Login into your ont , is it normal or abnormal?

 

[Scuderia1]

Login into your ont , is it normal or abnormal?

i dont even know how to do that. i just have to wait for vuma to sort it out

 

[KS17]

i dont even know how to do that. i just have to wait for vuma to sort it out

192.168.18.1
U: Epuser
P: userEp

 

[Scuderia1]

Morning,

I don't see a notice from Vumatel on this so if you are down please send me a pm with your email address for me to log a fault for you.


EDIT: Below is the notice that was closed a resolved.

View attachment 1098831

Hi @AfriNatic

this seems like an ongoing issue. has there been any further update regarding phoenix being offline?

 

[AfriNatic]

Hi @AfriNatic

this seems like an ongoing issue. has there been any further update regarding phoenix being offline?

There hasn't been an open ref since the one in the morning.

If you are still down I would suggest sending me a pm so I can log a fault for you.

 

[Scuderia1]

There hasn't been an open ref since the one in the morning.

If you are still down I would suggest sending me a pm so I can log a fault for you.

Hi fault logged, i pm'd you earlier. waiting for someone to attend to it.

 

[AfriNatic]

Hi fault logged, i pm'd you earlier. waiting for someone to attend to it.

Hi,

Yes sorry it's a crazy busy day.

Fault still open waiting for next available tech to attend.

 

[Spontaneous spinach]

Hi,

Yes sorry it's a crazy busy day.

Fault still open waiting for next available tech to attend.

Something is wrong, i got home now and my internet is down too

 

[compu]

This kak Fibre is still not working