Vuma Reach Phoenix Thread

[compu]

Flashing Green? Caneside only came on this morning.

Yep ,correct... I officially gave up and said I will check again in the afternoon

 

[compu]

Beat my score.

 

[Fox1]

I saw a huge Vuma contractors (U2) truck with workers turning by HiQ. I guess they've still been working.

 

[compu]

Howsit gents, anyone from The Foresthaven area that's back online?

 

[Fox1]

Howsit gents, anyone from The Foresthaven area that's back online?

Are you back online?

 

[compu]

Are you back online?

Not at all... been trying since today morning and there is nothing....yet almost every other area is back up...

@Afrigirl @AfriFella please advise us when the product will be usuable again

 

[Afrigirl]

Not at all... been trying since today morning and there is nothing....yet almost every other area is back up...

@Afrigirl @AfriFella please advise us when the product will be usuable again

Hi, please note that all reconfigurations have been completed after all the changes the Vuma Maintenance team has made. Kindly send me a PM with your line or account number so I can check if a work order for provisioning has been created, If not I will log it manually.

 

[Afrigirl]

Vuma is currently busy with service testing.

 

[Vis1/0N]

33/20 speedtest on my 20/10 package.

 

[compu]

33/20 speedtest on my 20/10 package.

You lucky you even online... Apparently I have some provisioning work order and Vuma stopped work... guess I will wait ... but I am definitely making sure they do not charge me for the past 5 days

 

[compu]

To @AfriFella @Afrigirl Under no circumstances shall I pay for a service this month due to the incompetent vuma team you guys are dealing with. The best solution would be to ensure that you are up to date with the VUMA team and ensure they know what they are doing ....and BTW there was no one in my area doing testing or whatever nonsense you guys have been telling me .

 

[Afrigirl]

I understand how frustrating it has been to have your services cut off for an entire week. Please do accept my sincere apology for the inconvenience caused during this period.

Please see all network incident comments updated by Vuma.

 

[AfriNatic]

Good morning,

Change Request #7545 has been extended due to some links remaining down. The maintenance team are still working from zone to zone.

 

[compu]

Good morning,

Change Request #7545 has been extended due to some links remaining down. The maintenance team are still working from zone to zone.

View attachment 1406539

Hi thanks...back up...all it needed was a line activation again.

 

[Spontaneous spinach]

Ayo , is this aerial fibre?

 

[Spontaneous spinach]

Apparently it was installed last week

 

[ADrunkTeddyBear]

Ayo , is this aerial fibre?

Looks like it is.

Which area?

 

[Fox1]

Hi thanks...back up...all it needed was a line activation again.

Hope there's a refund for this in the next billing cycle because you paid a months full service in advance.

 

[Spontaneous spinach]

Looks like it is.

Which area?

Sunford , I see these cables on most the Telkom poles here

 

[compu]

Hope there's a refund for this in the next billing cycle because you paid a months full service in advance.

We live in South Africa Bru... you ain't getting no refund