Warning: Mweb will slow down heavy Internet users

Watching this go down is more fun than an Android vs. Apple fanboy fest.
 
AFRIHOST for the win. Check out AFRIHOST super user and then you will see what AH users can download
 
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Warning: Mweb will slow down heavy Internet users
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lol. we all know that...!

I've cancelled my uncapped account years ago, had the worst ever experience with mweb..
 
If someone say in the publishing business needs 2 TB a month, they cannot use uncapped ?

Does Mweb have a really really really uncapped option ?
 
daveza said:
If someone say in the publishing business needs 2 TB a month, they cannot use uncapped ?

Does Mweb have a really really really uncapped option ?
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LOL in the past I've downloaded 100GB and got dailup speeds after my threshold were reached :erm:
 
Totally not at all surprised... I knew this was going to happen sooner or later.
Like I told you guys, Mweb is not an ethical company and they are not to be trusted.
I feel vindicated! ;)
 
Oooh s**t, here we go again...perhaps a revisit to this thread..

http://mybroadband.co.za/news/broad...uidelines-what-does-uncapped-really-mean.html

The broadband terms capped, uncapped and unlimited have caused heated debates in the past, and to try to clarify these terms ISPA divided broadband services into four categories.

  • Unrestricted, uncapped Internet access: No cap. Acceptable use policy may only restrict illegal activity, not usage behaviour. May be linked to a specific access speed.
  • Uncapped Internet access: No cap. Acceptable use policy can place limitations on user behaviour and define “abuse” criteria which can result in service restrictions. May be linked to a specific access speed.
  • Soft capped Internet access: Service is provided on a metered basis. After the customer exceeds a “soft cap”, they still have Internet access, but significant restrictions are applied, such as limited international access or vastly reduced access speeds
  • Hard capped Internet access: Service is provided on a metered basis (limited traffic volume, or limited amount of time online). After the customer exceeds this cap, no access to the Internet is provided until the customer purchases additional services.
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And this,particularly in reference to AUP..

  • If you (or your upstream service provider) do any sort of traffic shaping, ensure that this is made clear to potential customers before concluding a service agreement.
  • Your acceptable use policy should clearly address:
  • (a) any restrictions on illegal or unlawful use of the service, and under what circumstances you will take action in the event of allegations of illegal or unlawful use of the service, and
  • (b) any other restrictions based on the customer’s usage pattern or behaviour, and the consequences of breaching those restrictions.
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Has MWEB been clear on the above before sending out these letters? No.Does MWEB clandestinely apply data thresholds? By sending out these letters seems so.
 
Uncapped Internet access: No cap. Acceptable use policy can place limitations on user behaviour and define “abuse” criteria which can result in service restrictions. May be linked to a specific access speed.
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So essentially you can have uncapped and download as much as you like so long as you enjoy sucking syrup through a straw.
 
Not really Mweb's fault

Don't think this is really all Mweb's fault. Mweb still needs to pay an arm and a leg for IPC bandwidth from Helkom.

Terrestrial fiber back-haul costs from cable landing stations up to to the major centra is also vastly overpriced, with the smallest portion of cost actually being the international bandwidth cost.

It is still extremely expensive to deliver bandwidth to ZA ADSL users.
Saying that, why are you calling it uncapped? If its not uncapped, its not uncapped.

Even if there were 0 costs to deliver bandwidth over the ADSL local loop, international bandwidth and SA fibre back-hauling costs would still push pricing past R1000-00 per megabit per second per month.

The economics of supplying ADSL bandwidth in SA is rather frighting.

Giving a user a 10 meg ADSL account with truly uncapped like behavior and no contention will still cost almost 10k per month excluding Telkom IPC bandwidth. Think of more like 28-30k per month to provide 10 Mb/s continuously to an ADSL user including IPC.

Users are not getting what they are paying for in my personal opinion. But the ISP's are not having an easy time either. As soon as local loop unbundling takes place, lets hope for a 50% cost reduction (We can only hope..) and terrestrial back haul prices drops by 80%, we might get the first glimpses of European-like broadband services over ADSL. One can only dream that all this will happen in the next 24 months..
 
Solution once again: don't sell an uncapped product if tou can't provide an uncapped service. Mweb have pulled a 180.
 
Perhaps the issue we need to address is, what is..

excessive usage patterns.
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That would lead to:

other members being detrimentally affected
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As per their AUP:

• We reserve the right to manage our network in order to optimize its efficiency for the benefit of all our subscribers,
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How is this "usage" determined besides... below(as per their AUP)

You may not use service for unattended automated operation, unless otherwise agreed.
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Is MWEB saying we may sip from the well using straws but these 3% guys bring in the big pipes running off generator water pumps and are literally sucking the well dry? To the detriment of the straw sippers?
 
In years to come universities will use this scenario in their economics/marketing subjects on how not to treat customers and the subsequent impact on your brand :D
 
ponder said:
In years to come universities will use this scenario in their economics/marketing subjects on how not to treat customers and the subsequent impact on your brand :D
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There's this MWeb fail and then there's the cell ISP's "no more free unlimited BIS" fail. Both cases teach companies they don't own their customers.
 
I've already received MWEB's Email containing the subject "We may have to slow down your Internet speeds" which is exactly what this thread is about, and the worst part is I've only downloaded 109GB last month, with the previous months all being below 40GB.

I currently have the non-premium 4Mbps account. Perhaps I should just move to Afrihost 10Mbps, which doesn't even cost that much more (and actually less than MWEB's Premium Uncapped 4Mbps) !

A few months ago, I was on MWEB's Premium Uncapped 2Mbps, and it was really awesome in terms of latencies in game and HTTP downloads. Like I never noticed poor speeds during the day, however Torrents were shaped (which I never use).

Lately MWEB hasn't impressed me at all, especially after they've managed to screw up my upgrade to 4Mbps, where they upgraded the line to 4Mbps but not the ISP account.
 
How is this any different to service providers anywhere regarding so-called uncapped accounts?
 
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