Web Africa ADSL general feedback

Thanks Mujeeb

My line went down and phoned support - quickly answered by Mujeeb who is one of the old hands at WA. Great service from him - as always - followed up by a call from him a few minutes ago with feedback. :) Way to go

WA needs more staff of his calibre.
 
Fulton17 said:
My line went down and phoned support - quickly answered by Mujeeb who is one of the old hands at WA. Great service from him - as always - followed up by a call from him a few minutes ago with feedback. :) Way to go

WA needs more staff of his calibre.
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+1 good service is always awesome, well done WA
 
lestoran said:
So one week with WebAfrica capped (90Gb + 90Gb / 4Mb line) now - coming from Afrihost uncapped.

So far I'm pretty impressed. Signup was smooth and I received my login details before the account went live.

Daytime Performance:

Definitely a step up from Afrihost. Browsing is snappy and I can actually do the occasional download at close to my line speed vs being throttled to death. YouTube streaming is good. I do get some buffering at 720p which I hoped I would not but this may be my line and a bit of congestion (my neighbors on both sides also have a bit of line noise atm). Tested NZB's during the day a few times and got full speed as well.

Evening Performance:

I have SABNZB set to download from 12:10am to 5:50am to be sure to stay in download plus hours. Speed is generally just under my line speed so no complaints there.

Only funny is even though I sent through debit order details my account is still unpaid - this my just be a month 1 thing so as long as next month is fine its all good.
Click to expand...

So my line got fixed (it was a tree again).

Happy to report I can now stream 720p youtube content without even a hint of buffering. :-) May try out Netflix / Hulu soon.
 
Ahoy,

WebAfrica....

Bring out a Business Content Filtering solution that is Cheap to use and you will win over some market share back from the other ISP's eating your pie.

It's frustrating trying to implement systems at various branches and places sometimes and not worth the hassle and maintenance at the end of the day. If I was able to manage it through my ISP control panel I would be all win :).
 
Are WA Home Capped accounts shaped during the week? I'm getting my full 2Mb line speed on everything except P2P which runs at 5-10% of my line speed.
 
Totempole said:
Are WA Home Capped accounts shaped during the week? I'm getting my full 2Mb line speed on everything except P2P which runs at 5-10% of my line speed.
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They are shaped accounts - so that essential services can run at full speed. This is not a bad thing though because you can use your night data to download your torrents at full speed ;) Depends how you like to use your capped account though. I usually get a lot more for P2P during the day though. If you want your torrents to run quickly during the day you will have to look at the business capped accounts.
 
fingerprintz.mgr said:
They are shaped accounts - so that essential services can run at full speed. This is not a bad thing though because you can use your night data to download your torrents at full speed ;) Depends how you like to use your capped account though. I usually get a lot more for P2P during the day though. If you want your torrents to run quickly during the day you will have to look at the business capped accounts.
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Can't comment on torrents but normal downloads and news (nzb) are always full speed for me.

That being said WebAfrica did clearly state that those protocols will be shaped when the network is busy so its to be expected from time-to-time.
 
No big deal, just wanted to be sure that it was shaped and not an issue with my line or router. ;)
At any rate, I'm on the R1 promo, so I have nothing to complain about. I'm still in the testing stages, but P2P is mission critical for me on weekends for streaming. I only have a 2Mb line, so I need all the help I can get to avoid buffering.
 
Totempole said:
No big deal, just wanted to be sure that it was shaped and not an issue with my line or router. ;)
At any rate, I'm on the R1 promo, so I have nothing to complain about. I'm still in the testing stages, but P2P is mission critical for me on weekends for streaming. I only have a 2Mb line, so I need all the help I can get to avoid buffering.
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I think you should find streaming works perfectly. I've streamed Hulu no problem, day or night, on my 2Mbps line without issue.
 
I signed for a business capped account with webafrica yesterday.
Speeds were ok except for p2p
Running at 0.5-5kBps on a 4meg line

I checked after midnight as well - during download plus time
Speeds were also around 10, sometimes max 20kBps in short bursts.

I was under impression we would get full line speed between midnight and 6am???

Can anyone confirm?
Thanks
Regards
 
gopes said:
I signed for a business capped account with webafrica yesterday.
Speeds were ok except for p2p
Running at 0.5-5kBps on a 4meg line

I checked after midnight as well - during download plus time
Speeds were also around 10, sometimes max 20kBps in short bursts.

I was under impression we would get full line speed between midnight and 6am???

Can anyone confirm?
Thanks
Regards
Click to expand...

Sounds like something is wrong.

maybe send the Web Africa rep a PM.
 
thanks will do
was starting to worry about my choice of isp
 
Torrent's on a home capped product... less than 10kB/s down on a 6mb line. I really didn't think torrents are shaped this badly on a capped line??
 
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