Web Africa ADSL general feedback

Seems Steam downloads are not working at all at the moment on WebAfrica. I can play, but cannot update/download anything. Anyone else experiencing this?
 
Just moved over to Web Africa Business Uncapped (10Mb). Although real time is AMAZING (compared to Afrihost), I have noticed that P2P is all over the place, regardless of time. Has anyone else noticed this?
 
RazorCPT said:
Just moved over to Web Africa Business Uncapped (10Mb). Although real time is AMAZING (compared to Afrihost), I have noticed that P2P is all over the place, regardless of time. Has anyone else noticed this?
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Mine was also like that initially- after I contacted them, it seemed to get sorted
Was initially only 20kBps at most
Was averaging 400-600 this morning
Im on a business capped account
 
FalconZA said:
R1 promotion account....p2p crawling at 3kb/s netflix buffering ever few seconds.

is this the type of service i left afrihost for?
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Was your Afrihost similar? Maybe it's your line or router?

I suggest you give support a call or mail. Sounds like you have some sort of issue there. I've never experienced buffering on any streaming service nor such slow download speeds.
 
FalconZA said:
R1 promotion account....p2p crawling at 3kb/s netflix buffering ever few seconds.

is this the type of service i left afrihost for?
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Hi FalconZA,

Are you still having issues? Pm me your account details so I can ask our guys to assist.
 
Any reason why my ADSL line would have been downgraded from 4Mbps to 2Mbps without me being informed? The webafrica service still shows I'm paying for 4Mbps, yet the line syncs at 2Mbps. Its been going at 4Mbps since the Telkom upgrades until yesterday with no line stability issues, so line stability should not have been the reason. and even so I should have been informed of the downgrade
 
Wanted to know does the extra gb you get on your account work all weekend or is it 12am-6am all week.
 
nahoR said:
Any reason why my ADSL line would have been downgraded from 4Mbps to 2Mbps without me being informed? The webafrica service still shows I'm paying for 4Mbps, yet the line syncs at 2Mbps. Its been going at 4Mbps since the Telkom upgrades until yesterday with no line stability issues, so line stability should not have been the reason. and even so I should have been informed of the downgrade
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I suggest you phone Web Africa or send them an email. I doubt they would just downgrade your line. Maybe it's a sync issue with Telkom somewhere. They might be able to up the sync rate to 4 Mbps.
 
Is WA broken for anyone in Pta/GP? My modem is giving me a red light with WA, no problems with my Afrihost connection (where this is coming from).
 
nahoR said:
Any reason why my ADSL line would have been downgraded from 4Mbps to 2Mbps without me being informed? The webafrica service still shows I'm paying for 4Mbps, yet the line syncs at 2Mbps. Its been going at 4Mbps since the Telkom upgrades until yesterday with no line stability issues, so line stability should not have been the reason. and even so I should have been informed of the downgrade
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Hi nahoR,

Can you PM me your account details so i can take a look into this for you.
 
Sirus_the_virus said:
Wanted to know does the extra gb you get on your account work all weekend or is it 12am-6am all week.
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Download plus runs everyday from 12-6am. It does not run over the entire weekend.


BigAl-sa said:
Is WA broken for anyone in Pta/GP? My modem is giving me a red light with WA, no problems with my Afrihost connection (where this is coming from).
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Are you still having issues?
 
Can anybody please link me to the fair use policy of Webafrica?

Reason I ask, started noticing yesterday that my service has deteriorated horribly. Netflix and Hulu needs buffering, my speed has been reduced to just above 2mbps and I cannot play BF4! Oh, and even browsing MyBB is horribly slow. When I checked my Webafrica clientzone thing, sure enough, 2 stars. Just over 110GB this month. All of it PSN, Netflix, Hulu and browsing.

The worst is the fact that sometimes the account just stops working completely. Just stops dead. When playing BF4 this means I keep running in one spot for a minute or so until I get booted from the server. This is actually worse than being throttled as with Mweb.

Please advise.
 
eye_suc said:
Can anybody please link me to the fair use policy of Webafrica?

Reason I ask, started noticing yesterday that my service has deteriorated horribly. Netflix and Hulu needs buffering, my speed has been reduced to just above 2mbps and I cannot play BF4! Oh, and even browsing MyBB is horribly slow. When I checked my Webafrica clientzone thing, sure enough, 2 stars. Just over 110GB this month. All of it PSN, Netflix, Hulu and browsing.

The worst is the fact that sometimes the account just stops working completely. Just stops dead. When playing BF4 this means I keep running in one spot for a minute or so until I get booted from the server. This is actually worse than being throttled as with Mweb.

Please advise.
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Are you a current WA client?

Basically if you don't need to download during the day they are 100%. They do have the star system thing, but after 5 it doesn't matter really and your connection is good.
 
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