Web Africa ADSL general feedback

Every evening I'm getting poor connection for the last 2 and a half weeks or so. Between 8pm and 11pm (i.e. when I get home from work and want to use it) streaming on Facebook, Youtube and Twitch are stuck at 47KB/s max, P2P seems to vary up to 140KB/s, Steam downloads at between 20KB/s and 70KB/s. Common issue with other users at the moment? 4Mb business account, Cape Town
 
DJ... said:
Hi, just a correction. They are nowhere near the same and all CW products operate using our own network controllers and profiles.

We do not implement the same policies on business accounts as Web Africa and this change happened a few months ago...
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Noted. And your probation period is coming to an end ... ;)
 
Will WA be increasing our data caps the same as the other ISP's like CW?
 
Their prices are not bad I'm currently on 40gb + 160gb for R149pm.

Rollover would be ideal.
 
diegoa said:
Anyone getting high pings with online gaming?
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LeafMuncher said:
Every evening I'm getting poor connection for the last 2 and a half weeks or so. Between 8pm and 11pm (i.e. when I get home from work and want to use it) streaming on Facebook, Youtube and Twitch are stuck at 47KB/s max, P2P seems to vary up to 140KB/s, Steam downloads at between 20KB/s and 70KB/s. Common issue with other users at the moment? 4Mb business account, Cape Town
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Hi,

Is this issue still ongoing?
 
bokka1 said:
Will WA be increasing our data caps the same as the other ISP's like CW?
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Hi,

We’re going to be making BIG changes on our capped packages and this information will be released very soon.
 
I am a new Web Africa client with Home 4mb uncapped and almost every day from 7/8 PM till 2 am the connection becomes super unstable. Losing connection and just becoming slow.

1. Is this just me or other people also?
2. Would the Business uncapped offering be any better?
3. Am I better off just going for another ISP?
 
Could be your exchange. Post a tracert.

@WebAfrica - may have been asked previously, but are you guys going to be releasing a mobile app?
 
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Buglish said:
I am a new Web Africa client with Home 4mb uncapped and almost every day from 7/8 PM till 2 am the connection becomes super unstable. Losing connection and just becoming slow.

1. Is this just me or other people also?
2. Would the Business uncapped offering be any better?
3. Am I better off just going for another ISP?
Click to expand...

I was having the same issue (on 5 stars), so I switched to home capped as a test and no issues since. There's very clearly a problem with uncapped.
 
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