Web Africa ADSL general feedback

grim said:
The Telkom exchange basically doesn't have enough capacity for everyone connected to it. There's a thread on these forums about it somewhere. There isn't much you can do about it, just pray and hope Telkom will be upgrading the backhaul capacity to the exchange.
Click to expand...

What I can not understand is that the capacity was increased 3 times (sorry it was from 60 to 200) a few months ago, so not sure how they can suddenly be at this point of not having capacity again. I know WA was in touch with Helkom and am sure this had a part to play in the upgrade
 
Fulton17 said:
Browsing is terrible this morning - since yesterday afternoon for me in fact:


Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 3 ms <1 ms 1 ms 192.168.0.1
2 510 ms 512 ms 535 ms ndn-ip-esr-3.ipnet.wa.co.za [41.185.66.1]
3 662 ms 714 ms 648 ms wnls-ipc1-vl-108.wa.co.za [196.220.59.238]
4 725 ms 797 ms 732 ms wnls-cr1-vl-801.wa.co.za [41.185.0.67]
5 753 ms 822 ms 794 ms wbs-ip-hsll-1-vl101.telkom-ipnet.co.za [196.220.
59.226]
6 861 ms 891 ms 873 ms 196.43.11.218
7 1024 ms 1025 ms 1043 ms 196.43.25.206
8 575 ms 495 ms 461 ms ge0-3.br2.cpt1.za.mtnbusiness.net [196.7.8.206]

9 563 ms 631 ms 572 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
10 627 ms 693 ms 726 ms core-router1.jnb2.host-h.net [196.30.213.108]
11 697 ms 708 ms 708 ms 41.72.136.53
12 911 ms 875 ms 893 ms mybroadband.co.za [41.203.21.137]

Trace complete.


Tracing route to www.nytimes.com [199.239.136.200]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 926 ms 957 ms 954 ms ndn-ip-esr-3.ipnet.wa.co.za [41.185.66.1]
3 1019 ms 1042 ms 1067 ms wnls-ipc1-vl-108.wa.co.za [196.220.59.238]
4 1127 ms 1087 ms 1127 ms wnls-cr2-vl-801.wa.co.za [41.185.0.66]
5 1184 ms 1157 ms 1229 ms 41-66-150-177-b1.available.africainx.net [41.66.
150.177]
6 1366 ms 1379 ms 1449 ms LD-GS-MSC-M-to-CT-RO-MSC-M-SAT3-core-p2p.africai
nx.net [41.66.132.49]
7 738 ms 732 ms 741 ms 195.50.122.217
8 997 ms 1055 ms 711 ms ae-21-52.car1.London1.Level3.net [4.69.139.98]
9 193 ms 191 ms 188 ms xe-0-1-0-6.r02.londen03.uk.bb.gin.ntt.net [129.2
50.8.137]
10 189 ms 260 ms 481 ms ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.2
4]
11 1501 ms 1478 ms 749 ms as-0.r22.nycmny01.us.bb.gin.ntt.net [129.250.3.2
54]
12 697 ms 1044 ms 1054 ms ae-2.r06.nycmny01.us.bb.gin.ntt.net [129.250.4.1
75]
13 1131 ms 1173 ms 1166 ms ge-1-2.a00.nycmny01.us.da.verio.net [129.250.30.
193]
14 128.241.244.54 reports: Destination net unreachable.

Trace complete.


Come on WA - please can this be sorted.

Ticket from support - GUEST5K975803
Click to expand...

Morning Fulton,

As the guys have said here, this is definitely an exchange/ DSLAM fault, this will affect your entire throughput.

biometrics said:
Jeff, is the usage page working again?
Click to expand...

As far as I'm aware, yes it is.
What issues are you experiencing?
 
Just to let everyone know, there are currently issues between MTN Business and SAIX peering points. This will affect some sites.
 
lol you're still lucky... i can barely open this forum. and i download at 5kb/s
 
WAJeff said:
As far as I'm aware, yes it is.
What issues are you experiencing?
Click to expand...

wausage.jpg
 
biometrics said:
wausage.jpg
Click to expand...

Hhmm, bit weird :/
I've had a look at a few customers account, no problems there.

Drop me a PM with your client code, DSL username and ADSL telephone number you're using - I'll have a look at this for you quickly.
 
Any news Jeff? It's making it rather hard to plan our bandwidth usage as you can imagine ... (just checked now it's still had no data, incl the .xls files you can download).
 
biometrics said:
Any news Jeff? It's making it rather hard to plan our bandwidth usage as you can imagine ... (just checked now it's still had no data, incl the .xls files you can download).
Click to expand...

You sure you've got the right account? According to your screenie your account was last updated with usage back in March. Mine shows today.
 
MrGoo said:
You sure you've got the right account? According to your screenie your account was last updated with usage back in March. Mine shows today.
Click to expand...



Feck. Thanks. For some reason it was going to my pre-paid account (which I never use) rather than the RedAfrica account. This is the same url I always use: https://dsl.webafrica.co.za/usage.html

So re-logged in and re-selected the RedAfrica account. Guess my cookies got messed up somehow.
 
biometrics said:
Feck. Thanks. For some reason it was going to my pre-paid account (which I never use) rather than the RedAfrica account. This is the same url I always use: https://dsl.webafrica.co.za/usage.html

So re-logged in and re-selected the RedAfrica account. Guess my cookies got messed up somehow.
Click to expand...

I know our Dev's where looking at this.
Can you confirm it's resolved?
 
Interesting. What accounts are you guys on? My WoW seemed to have been working fine the whole weekend. My buddy is playing SW:TOR on the same line as me with perfect latency too.
 
not playing WOW. on Trackmania, keeps on timing out on maps and I get kicked out of servers. No problem with Telkom or Afrihost they both run smoothly.

**edit getting an 12002 error.. lol whatever that means.
 
Last edited:
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